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BMW of Rockland

Rockland, MA

Overview
Reviews
Vehicles
4.7
1,118 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 1,118 reviews

December 27, 2025

Terrible. Purchased $6k Platinum extended warranty, and its worthless. Tech ID’d cracked seals and recommended getting fixed “before leaking”…. Makes sense….. More

by c.czerkawski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Woman at first service desk. Terrible. Totally confused. , Avery Trumbo
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Dec 30, 2025 -

BMW of Rockland responded

Chuck Thank you for your feedback. Please give me a call on this at 781-347-5758 It is a not a scam, we simply cannot preform repair under warranty until something is actually broken. Avery Trumbo General Manager - BMW of Rockland

December 20, 2025

Rockland BMW is the best ! Outstanding service and sales team . No need to go anywhere else More

by denisemegnia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo, Hunter Leighton, Dan Bolton
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Dec 21, 2025 -

BMW of Rockland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2025

I wish I had been told about the wire insulation being soy. I bought the extended warranty for this exact reason, in case rodents bit through wires. It happened, and now I’m told that warranty doesn’t cov More

by Kap66Elinmari
Recommend Dealer
No
Employees Worked With
Joel, Hunter Leighton, Dan Bolton
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Dec 23, 2025 -

BMW of Rockland responded

I am sorry to hear of the rodent issue you experienced. However outside influences such as rodent, water and body damage are a few example's that are excluded from any and all warranty plans. Should you wish to further discuss please reach out to myself directly. Avery Trumbo General Manager - BMW of Rockland atrumbo@group1auto.com

December 19, 2025

Excellent Service, attention to detail & Follow-up from BMW Rockland especially Service Rep Andrew McWhorter! More

by Peter Wyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter, Dan Bolton
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Dec 20, 2025 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 18, 2025

Always excellent service. Work completed on time and at a high quality. Easy to arrange the service. More

by rckramer60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Report | Print
Dec 21, 2025 -

BMW of Rockland responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Rockland. If you have any further questions, please give us a call. We're always happy to help!

December 17, 2025

Great place, nice people, lots of communication would highly recommend to all my friends in the future More

by Cattygenxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Report | Print
Dec 21, 2025 -

BMW of Rockland responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2025

Professional staff that work well as a team that provides good information on the status of my car and options to keep it performing. Today Andrew McWhorter kept me informed as the car was being serviced. More

by MarkHRyan53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter
Report | Print
Dec 21, 2025 -

BMW of Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2025

They did a great job honoring a warrantee issue. Very professional staff…..glad it was covered. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena
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Dec 17, 2025 -

BMW of Rockland responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2025

Excellent people working at this place, feel like they are trying their best for you More

by Paul
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
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Dec 17, 2025 -

BMW of Rockland responded

Hello Paul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2025

The service advisors are really great! Easy to work with and great communication from start to finish. More

by cFabrizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter
Report | Print
Dec 12, 2025 -

BMW of Rockland responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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