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BMW of Rockland

Rockland, MA

Overview
Reviews
4.7
860 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 860 reviews

April 05, 2024

Javier was awesome! Very professional and helpful. Looking forward to knowing that I have a an advisor that knows their stuff and ready to help/support when needed! More

by Shakira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Millian
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Apr 10, 2024 -

BMW of Rockland responded

It's fantastic to hear that you had a great experience and that Javier provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

Everything went well. Elijah was personable, helpful and professional. Recommendations were honest and helpful. Thank you. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos
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Apr 06, 2024 -

BMW of Rockland responded

It's fantastic to hear that you had a great experience and that Elijah provided personable and professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 31, 2024

The customer service at S Shore BMW is by far the best of all car dealerships I’ve been to. Matt my advisor is GREAT (I wish he worked for me). Matt is very professional and a great communicator. Tony in the More

by Tammy0267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 04, 2024 -

BMW of Rockland responded

Thank you for sharing your positive experience at South Shore BMW! We're glad to hear that Matt, Tony, and Kim provided excellent customer service and made your visit enjoyable. We look forward to serving you again in the future!

March 30, 2024

$96 to replace the front wipers is shameful and nothing but a money grab. Geez! More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Eggers
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Apr 03, 2024 -

BMW of Rockland responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

BMW of Rockland responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Tom Toppan General Manager ttoppan@southshorebmw.com

March 30, 2024

I didn’t enjoy working with Javier. Repair took longer than it should have. Guy in back helpful with my seat adjustment and getting air device. More

by susangcallanan
Recommend Dealer
Yes
Employees Worked With
Guy in back
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Apr 12, 2024 -

BMW of Rockland responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

BMW of Rockland responded

While I’m glad to hear that most of your visit was positive, and I would love to learn more about where we fell short of your expectations so that we may improve. Please reach out to me directly at 781-347-5774 to discuss this further. Andrew McWhorter, Service Manager.”

March 26, 2024

Fantastic experience as usual. I Love bringing my car into SouthShore BMW. Highly recommend to all. More

by bob.cahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Milan
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Mar 28, 2024 -

BMW of Rockland responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

Replaced cut tire 1 hr after calling. Wes helped me.he is the best ever!! More

by Cynthia D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes is best 5 stars, Avery Trumbo
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Mar 26, 2024 -

BMW of Rockland responded

It's fantastic to hear that you had a great experience and that Wes provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 19, 2024

Sean found me the perfect car in my budget and made it so easy. He went above and beyond. More

by jennreddy27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Henry
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Mar 21, 2024 -

BMW of Rockland responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 19, 2024

I have brought both of my X3 BMW 's to be serviced here I bought my cars here as well Excellent dealership Everyone is helpful and very accomodating I recommend this dealership to friends and family More

by jellellen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean
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Mar 22, 2024 -

BMW of Rockland responded

Thank you for your recommendation! We're delighted to hear that you've had excellent experiences with both purchasing and servicing your BMWs at our dealership. We appreciate your loyalty and trust in us, and we're always here to assist you with any automotive needs.

March 16, 2024

Used my car to go to a house in Braintree, car sat there for 30 to 40 minutes then I followed it back to the dealer. The dealer was checking a back up censor and a noise my rear view mirror makes when it op More

by Zigphizig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not available to talk to me , Avery Trumbo
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Mar 18, 2024 -

BMW of Rockland responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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