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BMW of Rockland

Rockland, MA

Overview
Reviews
4.7
806 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 806 reviews

February 09, 2024

Sales Advsor was excellent but BMW Assit was a nightmare. I waited 4 hours for a tow that was supposed to be there in 45 minutes - BMW Ssist seems to have very limited opyions fot towing / hstdly a ptrstig More

by jmdeeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service visit, Ryan Sullivan, Avery Trumbo
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Feb 21, 2024 -

BMW of Rockland responded

Thank you for the feedback. You may or not be aware but South Shore BMW does not have any control over the BMW assist/roadside assistance, this is handled directly by BMW NA. I do have some contacts in their RSA department that I will forward this feedback to so they are aware of the situation. If could please reach out to me directly at ttoppan@southshorebmw.com I would like to collect some further information that will help them locate your specific instance, due to the name this is posted under I’m unable to pull those details myself. If phone is more convenient I can be reached at 781.347.5778 direct. Thank you kindly, Tom Toppan

February 06, 2024

Got the job right in a timely and professional manner. Waiting area is clean and bright. More

by TBT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 09, 2024 -

BMW of Rockland responded

We are thrilled to hear that you had a timely and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 06, 2024

The team made the process convenient and quick without feeling rushed. Fair price give on the pre-owned car and trade in. More

by MM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
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Feb 09, 2024 -

BMW of Rockland responded

That's wonderful to hear! A convenient and quick process, coupled with fair pricing, makes for a positive car-buying experience. We appreciate your input and congratulations on your new purchase! Safe travels!

February 06, 2024

Professional, prompt, clean, friendly, love the waiting area, all required because it is pricey, but worth it More

by lmcham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel , in service
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Feb 09, 2024 -

BMW of Rockland responded

We are thrilled to hear that you had a professional and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 05, 2024

Good friendly service. Everything clearly explained. Got me an appointment quickly. Pointed out other service needs. More

by r.schunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 09, 2024 -

BMW of Rockland responded

Thank you for choosing our dealership! We're pleased to hear that you had a positive experience with good, friendly service. We appreciate your business and look forward to serving you again in the future!

February 04, 2024

They are very Professional. Always On time. There are people working there. Very Clean facility. More

by moon.jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo
Report | Print
Feb 06, 2024 -

BMW of Rockland responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 01, 2024

Bmw South Shore provided a friendly service and solved problems right away. Highly recommend them. More

by minmin0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Ryan Sullivan, Avery Trumbo
Report | Print
Feb 02, 2024 -

BMW of Rockland responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 31, 2024

This dealership has been a complete pleasure to work with From sales through service, and probably through additional sales. We have bought two vehicles from them, and been very happy with the sales process More

by stuneu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos
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Feb 02, 2024 -

BMW of Rockland responded

We're thrilled to hear that your experience with our dealership has been a complete pleasure! It's great to know that you've been happy with both the sales process and the service. We appreciate your positive feedback and thank you for choosing our dealership. We look forward to continuing to provide you with excellent service!

January 31, 2024

Very friendly. I feel as though they actually care and aren’t trying to scam you to make a buck like 99.9% of car dealers today More

by brian.royx9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Feb 02, 2024 -

BMW of Rockland responded

We appreciate your trust and positive feedback! At our dealership, we prioritize transparency and genuine care for our customers. It's rewarding to know you feel valued and not taken advantage of. Thank you for choosing us!

January 30, 2024

Just went in for a sticker. Took me in right away and 40 minutes later it was done. Always very courteous at this dealer. More

by 88keys1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo
Report | Print
Feb 01, 2024 -

BMW of Rockland responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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