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BMW of Rockland

Rockland, MA

4.7
860 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 860 reviews

July 26, 2024

My service was second to none. I can not say enough about how Andrew Macworter was. More

by maizenstadt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Macworter, Avery Trumbo
Jul 27, 2024 -

BMW of Rockland responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

July 24, 2024

Beware of this dealership as they don’t stand behind there certified pre-owned M Power car which they sold me. The service advisor and service manager failed to address the defected brake issue that was More

by Daniel
Recommend Dealer
No
Employees Worked With
Tom (General manager)
Jul 31, 2024 -

BMW of Rockland responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

July 23, 2024

My experience with my service agent Dan was awful and after having my car worked on over the weekend and spending over 2000 I came back to pick up my car only to drive off and have my oil light come on 1 More

by Vkplacha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bolton
Jul 25, 2024 -

BMW of Rockland responded

Vkplacha, We are grateful for the opportunity to have been able to discuss your service concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction when you return. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Dan Bolton Service Director dbolton@southshorebmw.com

July 20, 2024

Super friendly and always professional! I will always purchase mu vehicles here because of the exceptional service More

by Ggsparky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bshara, Ryan Sullivan, Avery Trumbo, Hunter Leighton
Jul 22, 2024 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

Service with Matt was excellent- knowledgeable polite- highly recommend. Overall extremely accommodating and made us feel welcome More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo, Hunter Leighton
Jul 22, 2024 -

BMW of Rockland responded

Hi Howard, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

Excellent experience in purchasing a BMW and trading in another BMW. Extremely professional and efficient. Will come here for the next car. More

by CapeDavid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Josephson, Ryan Sullivan, Avery Trumbo, Hunter Leighton
Jul 18, 2024 -

BMW of Rockland responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 17, 2024

The dealership is 1 of the best I have ever been to highly recommend them More

by scottr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean , Dan Lattin , Ryan Sullivan, Avery Trumbo, Hunter Leighton
Jul 19, 2024 -

BMW of Rockland responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 16, 2024

Very attentive, very good service very professional, service advisor was extremely helpful and knowledgeable person More

by joemccann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier millan
Jul 17, 2024 -

BMW of Rockland responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 16, 2024

was not taken care of no one greeted me accept the personal that takes your car , was totally not happy with my service More

by Johnnyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Sullivan, Hunter Leighton
Jul 20, 2024 -

BMW of Rockland responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

Jul 26, 2024 -

BMW of Rockland responded

Johnnyp, I’m sorry for the inconvenience you faced regarding proper assistance. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you, Tom Toppan General Manager ttoppan@southshorebmw.com

July 15, 2024

The salesman Javier was very responsive and accommodating. My car looks great and the detailing was done very well. More

by Holly Weilbrenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Millan, Avery Trumbo
Jul 16, 2024 -

BMW of Rockland responded

Hi Holly, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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