BMW of Rockland

Quality service this trip called and made an appointment for 11am. Showed up a little early. Was met immediately by a very nice gentleman who began to check me in. Without me even noticing a technician was for 11am. Showed up a little early. Was met immediately by a very nice gentleman who began to check me in. Without me even noticing a technician was already checking my tires. I already changed to my winter tires which he noted and told me what the tread wear on each tire was and I didn’t need to worry about tires on this visit. Escorted inside to my service person. She went thru what I needed and wanted done and set up my loaner car. She also let me know that she would be texting me any updates and that I could reply to those texts with any questions. I was at first messaged that a part needed was back ordered and would need to come back for another visit. But then a while later when I was checking on approximate pickup time I was told that they got the parts from another dealership and the work was completed. Was told the car would be ready at 4:30pm. I showed up a little early and did the paperwork with the service advisor and paid for my work. Car was brought into the exit door, they removed all the protective paper and plastic they used to keep the interior clean and I was in my way. More

I’ve been a very happy client of South Shore BMW for years. Tom Toppan and his team are the absolute class of the industry. years. Tom Toppan and his team are the absolute class of the industry. More

I had an excellent experience with South Shore BMW. Svet did a wonderful job through the process and I’m thrilled to be driving my new X7. Svet did a wonderful job through the process and I’m thrilled to be driving my new X7. More

Sean Henry , the sales man was very helpful, low pressure sale,thoughtful , appreciated his approach . sale,thoughtful , appreciated his approach . More

Every aspect of my recent service appointment went smoothly. My service advisor Matt was very helpful . smoothly. My service advisor Matt was very helpful . More

Excellent work easy to schedule maintenance. Cost estimates beforehand. Service adviser spelled out all necessary work.excellent Cost estimates beforehand. Service adviser spelled out all necessary work.excellent More

With my previous BMW I went to Norwood for service. Both my husband and I found the attitudes at the original south shore BMW were unhelpful and I unfriendly. I decided to try your location and was g Both my husband and I found the attitudes at the original south shore BMW were unhelpful and I unfriendly. I decided to try your location and was glad to see that all had changed. Everyone is polite and greets you with a smile. I’ll be happy to go here for service in the future. More

The service was perfect especially after taking in my car after a road incident and without an appointment. after a road incident and without an appointment. More