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BMW of Rockland

Rockland, MA

Overview
Reviews
Vehicles
4.8
966 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 966 reviews

May 18, 2025

I was satisfied with the service, customer support and wait time so thank you. Would recommend! More

by supermattyp88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Report | Print
May 18, 2025

Professional courteous will ing to help wherever they can. Car valets especially helpful Thank you M Clague More

by blurs-text2a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Report | Print
May 16, 2025

Great customer service from the sales people to the service people. Would highly recommend this dealership. More

by Marcandcindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in Sales - excellent service, Hunter Leighton
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May 18, 2025 -

BMW of Rockland responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Excellent service and I was kept up to date throughout the entire process. Would highly recommend. More

by amm178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter, Dan Bolton
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May 18, 2025 -

BMW of Rockland responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 15, 2025

Great customer service. Mechanic keeps you completely aware of everything he’s looking at. Absolutely recommend More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and ilijah
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May 18, 2025 -

BMW of Rockland responded

Hi Larry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Worst service manager I’ve ever encountered! Never returned any of my 4 calls after spending $ 4500,00 on service. They did my brakes amongst several other things and 3 months later they failed More

by Johng3430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bolton
Report | Print
May 16, 2025 -

BMW of Rockland responded

Johng Thank you for providing your feedback. All feedback helps us to improve our processes and make strides in delivering excellent customer service. I’m glad we were able to come to a resolution that was fair considering the circumstances presented. We look forward to providing services to your vehicle in the future. Dan Bolton Service Director - BMW / MINI of Rockland 781-347-5774 dbolton@group1auto.com

May 12, 2025

BMW of Rockland provides excellent service. The service manager who handled my repairs, Tony Ortega, provided excellent service. More

by EAGLETRACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortega provided excellent service.
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May 14, 2025 -

BMW of Rockland responded

Hi, thank you for your kind review; we are happy to pass your comments to Tony here at BMW of Rockland! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2025

Scheduling is always on par. The service writer Tim is always on point and should receive five stars. We bought the BMW South Shore BMW. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bolton
Report | Print
May 14, 2025 -

BMW of Rockland responded

Thank you for the kind words about Tim — we’ll be sure to pass them along! We always aim to provide the highest quality of service for our customers. If there’s anything we can do to make your next visit a 5-star experience, please don’t hesitate to reach out and let us know. Dan Bolton Service Director - BMW / MINI of Rockland 781-347-5774 dbolton@group1auto.com

May 11, 2025

Team was very professional and very knowledgeable. They resolved everything in a very short time. More

by Bogdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Dan Bolton
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May 13, 2025 -

BMW of Rockland responded

Hi Bogdan, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2025

Elena was great - very pleasant and professional. Check-in was efficient and the work was completed in less time than expected. Very satisfied. Thanks! More

by jpdavis
Recommend Dealer
Yes
Employees Worked With
Elena Wehnau, Dan Bolton
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May 12, 2025 -

BMW of Rockland responded

Hello, we're happy you found our staff member Elena to be so supportive during your experience here at BMW of Rockland. Please let us know if there is anything else we can do for you; we are more than happy to help!

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