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BMW of Rockland

Rockland, MA

Overview
Reviews
Vehicles
4.7
1,190 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 1,190 reviews

August 25, 2026

Courteous greeting and intake. Victoria the Advisor was very courteous and helpful dealing with current recall issues More

by Charlie A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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August 22, 2026

Sales and service fantastic. Totally customer centric. Got results. Manager weak they got the car i wanted only model 540 with everything i Other dealerships could not get More

by Barryfredcohenfred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genius , Ryan Sullivan, Avery Trumbo, Hunter Leighton
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August 20, 2026

This was a great experience today- Jeff and Robert quickly solved all of my issues perfectly! More

by dalybenjaminj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Robert
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Aug 21, 2026 -

BMW of Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2026

We own 2 BMW’s and trust BMW of Rockland with all of service needs. Elijah and Andrew have been top notch each time we’ve been in! More

by Hochiemama41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos, Andrew McWhorter
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Aug 16, 2026 -

BMW of Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2026

Fast. Less time than quoted . Made appointment the day before. Better car wash than neighborhood car wash More

by psoltz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
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Aug 24, 2026 -

BMW of Rockland responded

Hi, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2026

Had a very good experience having my car serviced @BMW Rockland. Easy to schedule and Victoria, my service advisor answered all my questions. More

by cparris3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Print
Aug 15, 2026 -

BMW of Rockland responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2026

We had a service appointment and they were going to drop off the car. They never came with the dropped car and obviously never picked up our car for service. Even worse is nobody has called us from the de More

by Todd
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bolton
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Aug 12, 2026 -

BMW of Rockland responded

Todd, our records show the appointment was made for the vehicle to be dropped off by you. If we or our system didn’t communicate that properly please accept my apologies. If you would like to reschedule, I would be happy to help you with that. I can be reached directly at 781-347-5774 or at dbolton@group1auto.com   Dan Bolton Service Director BMW / MINI of Rockland 781-347-5774

August 02, 2026

Car wasn't cleaned and service department is in need of more employees, not happy with service More

by kris10ddonnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio
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Aug 06, 2026 -

BMW of Rockland responded

Kris - I completely agree with you. We just added an additional service advisor to help with the flow and amount of business we have been experiencing. I apologize for the lack of cleanliness on your car just send me a quick email atrumbo@group1auto.com and I can setup a reclean for you. Thank you for the feedback and look forward to your next visit being much better. Thank you Avery Trumbo General Manager BMW of Rockland

July 30, 2026

The service was preformed professionally and on time. Service advisor was very good and helpful More

by jjkuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 02, 2026 -

BMW of Rockland responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2026

Andrew McWharter was again very helpful and courteous , I will request him again in the future More

by cmcoakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter
Print
Jul 30, 2026 -

BMW of Rockland responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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