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BMW of Rockland
Rockland, MA
1,208 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 26, 2026
Everyone was very polite and friendly. Every time we needed work done on the car we brought it to BMW Rockland. They are very knowledgeable about the car and able to give it an efficient Every time we needed work done on the car we brought it to BMW Rockland. They are very knowledgeable about the car and able to give it an efficient inspection to determine the problem. More
by Molly 1
Employees Worked With
Ryan Sullivan, Avery Trumbo, Hunter Leighton, Dan Bolton
September 26, 2026
Always excellent service everytime I am at the dealership. From the valets to the advisors. Andrew and Victoria were great! Always deliver on everything promised. Highly recommend! dealership. From the valets to the advisors. Andrew and Victoria were great! Always deliver on everything promised. Highly recommend! More
by Jen S
Employees Worked With
Andrew and Victoria
September 21, 2026
Last Thursday my wife and I picked up a CPO BMW X1. The sales person Greg was very attentive and the process went well. Upon picking the car up, I noticed that the driver door handle had an issue. The The sales person Greg was very attentive and the process went well. Upon picking the car up, I noticed that the driver door handle had an issue. The part was ordered. Today, September 21, i brought the car in to have this part and an inspection sticker applied. I also asked the service advisor to have them check the alignment as the car was pulling badly to the left at 60 mph on the highway. At the end of the service, I inquired regarding the alignment. I was told it was checked and everything was fine. No alignment report was provided as has always been the case in the past with other BMW’s I’ve brought in for service. Also, on the service record provided, all it said regarding alignment was that it was checked in July as part of the CPO process. I believe I was lied to. No report, no road test, and the car still pulls to the left. Very disappointed in this service department. On top of that, when I tried to call when I got home, I was on hold for over 10 minutes with no answer. I tried calling twice and got nothing but being on lengthily holds. More
by russell18
Employees Worked With
Alana, Dan Bolton
September 14, 2026
Service was amazing! My service advisor, Elijah, was polite, professional, and kept me updated via text regarding the cost of each task. They provided a clean loaner car My service advisor, Elijah, was polite, professional, and kept me updated via text regarding the cost of each task. They provided a clean loaner car while mine was in the shop. Hes fast, friendly, and honest. Prices are much better than the local dealership. This is my only go-to auto shop. More
by Patricia B
Employees Worked With
Elijah
September 10, 2026
Love my service department. My BMW contact Elana is always professional and provides me great detail about my vehicle whenever I am in for service. Thank you My BMW contact Elana is always professional and provides me great detail about my vehicle whenever I am in for service. Thank you More
by Drousseau
Employees Worked With
Dan, Avery Trumbo, Dan Bolton
