Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Rockland

Rockland, MA

Overview
Reviews
Vehicles
4.7
1,184 Reviews
Call Dealership (781) 347-5770
View Awards

1040 Hingham St

Rockland, MA

02370

Directions

By Type

Showing 1,184 reviews

August 10, 2026

We had a service appointment and they were going to drop off the car. They never came with the dropped car and obviously never picked up our car for service. Even worse is nobody has called us from the de More

by Todd
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bolton
Report | Print
August 02, 2026

Car wasn't cleaned and service department is in need of more employees, not happy with service More

by kris10ddonnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio
Report | Print
Aug 06, 2026 -

BMW of Rockland responded

Kris - I completely agree with you. We just added an additional service advisor to help with the flow and amount of business we have been experiencing. I apologize for the lack of cleanliness on your car just send me a quick email atrumbo@group1auto.com and I can setup a reclean for you. Thank you for the feedback and look forward to your next visit being much better. Thank you Avery Trumbo General Manager BMW of Rockland

July 30, 2026

The service was preformed professionally and on time. Service advisor was very good and helpful More

by jjkuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Aug 02, 2026 -

BMW of Rockland responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2026

Andrew McWharter was again very helpful and courteous , I will request him again in the future More

by cmcoakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter
Report | Print
Jul 30, 2026 -

BMW of Rockland responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2026

Our representative Elijah was fantastic and extremely helpful. He filled us in on everything we needed in the cost and he made sure we understood everything before I agree to get the work done. The work More

by Jay Irving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Report | Print
Jul 26, 2026 -

BMW of Rockland responded

Hi Jay, thank you for your kind review; we are happy to pass along your comments to Elijah here at BMW of Rockland! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2026

Always excellent service and communication. Andrew, my service advisor is great to work with. Highly recommended! More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mcwhorter
Report | Print
Jul 24, 2026 -

BMW of Rockland responded

Hello Dan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2026

Great experience all services were handled swiftly! !! Staff was polite and friendly.will go there for all my service needs!!!! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Report | Print
Jul 24, 2026 -

BMW of Rockland responded

Hello Jeff, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 21, 2026

From start to finish the experience was professional, efficient and as pleasant as it could possibly be! . More

by jholmgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elana, Dan Bolton
Report | Print
Jul 22, 2026 -

BMW of Rockland responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2026

Fast, efficient, professional service and great work. Top notch from top to bottom on every visit More

by yostacks8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew , Dan Bolton
Report | Print
Jul 17, 2026 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2026

Always very professional, keeps customer up dated and in formed. Always texts with up dates. More

by Villageartsandflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Report | Print
Jul 08, 2026 -

BMW of Rockland responded

Hello, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

1
2
...
119