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BMW of Rockland
Rockland, MA
1,042 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,042 reviews
September 17, 2025
$2900 repair I did not trust Honesty about work that was performed and if it was-needed I originally went there with a one check engine light code and A oil change after fix The one check engine light iss performed and if it was-needed I originally went there with a one check engine light code and A oil change after fix The one check engine light issue . They found another check engine light. I find that hard to believe the car was was in there possession so I could not be there to see. how a second engine light code came on after Repair from the first one.very poor communication with the dealership as well as the service advisor I never receive callback in timely manner when car was picked up after driving, I noticed how the interior was very dirty but It was much cleaner when I drop the car off More
by Keith
Employees Worked With
Antonio Ortega
September 09, 2025
Caren Stone worked so hard to try to get my business done in one trip as I live an hour away.A true pro!! The Service Manager, Matt, came by to say hi and answer some questions. And Chris from techical su in one trip as I live an hour away.A true pro!! The Service Manager, Matt, came by to say hi and answer some questions. And Chris from techical support was kind , professional and very helpful. All in all, it was worth the ride and I would go back to buy a Bmw from that dealer again! More
by Brucetaylor3275
Employees Worked With
Caren Stone
September 06, 2025
After purchasing a used X5 on Carvana, I brought it to BMW of Rockland to have it inspected. They did a very thorough job making sure that there were no issues with my new car. Everyone that I encountered BMW of Rockland to have it inspected. They did a very thorough job making sure that there were no issues with my new car. Everyone that I encountered was very professional and helpful . More
by Donna G
Employees Worked With
Tim my service advisor, Dan Bolton
September 04, 2025
Very efficient and attentive to my needs…customer service excellent in service department… conversely sales which is abysmal… when I am ready to purchase my next BMW it will not be at the Rockland BMW excellent in service department… conversely sales which is abysmal… when I am ready to purchase my next BMW it will not be at the Rockland BMW More
by Z4
Employees Worked With
Owen Martin 5 Stars
August 27, 2025
Absolutely excellent across-the-board. Super nice People, great service, cleanest caring environment. I had a young child with me for almost 2 hours of service and the time went by fast. T Super nice People, great service, cleanest caring environment. I had a young child with me for almost 2 hours of service and the time went by fast. The car was perfect and clean.. will go again More
by Tammy
Employees Worked With
Dan Bolton
August 27, 2025
I have bought two vehicles from this dealer and what keeps me coming back is their service people and mechanics. Great work, always attentive and no bull. keeps me coming back is their service people and mechanics. Great work, always attentive and no bull. More
by sallybrighambaer
Employees Worked With
Matt Eggar, Dan Bolton
August 26, 2025
This Dealership has an Answering Service in Texas, yes Texas, and they make an Appt for you but this Dealership doesn't have any service appointments for you. They need to get a local answering service so Texas, and they make an Appt for you but this Dealership doesn't have any service appointments for you. They need to get a local answering service so we are not misled! The Service person was worth the visit, Elena, couldn't have been more helpful! More
by rflynnstone
Employees Worked With
Elena Wehnau
