BMW of Rockland
Rockland, MA
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Nice clean and accommodating facility Sales Rep Caron Stone very personable and attentive Vehicle was nicely detailed upon delivery. However there is a very weak link with this Dealership I took de Stone very personable and attentive Vehicle was nicely detailed upon delivery. However there is a very weak link with this Dealership I took delivery 01/07 no paperwork registration or MA Inspection Sticker It wasn’t until three days later I get a copy of the registration and I was able to get an inspection sticker at my cost It’s now 01/17 I still don’t have any paperwork, No purchase agreement extended warranty No extended warranty agreement No loan contract including payment amount or when due. Nothing! More
Brakes issue on a Friday afternoon. Got me in at 2:30, fixed and back on the road for my weekend trip . Oh, they were able to wash it as well. Got me in at 2:30, fixed and back on the road for my weekend trip . Oh, they were able to wash it as well. More
Andrew my service advisor is excellent! The repairs done to my vehicle was great, properly diagnosed and delivered in a timely and professional manner. Robert the resident genius was very h The repairs done to my vehicle was great, properly diagnosed and delivered in a timely and professional manner. Robert the resident genius was very helpful! More
My car broke down and BMW roadside assistance to the dealer was seamless. BMW of Rockland once again has been wonderful. I rarely write reviews but I’m impressed with how they operate! dealer was seamless. BMW of Rockland once again has been wonderful. I rarely write reviews but I’m impressed with how they operate! More
Great service and dealer all around. The process of buying a car here was perfect the first and second time around with Sam and David. The process of buying a car here was perfect the first and second time around with Sam and David. More
Terrible. Purchased $6k Platinum extended warranty, and its worthless. Tech ID’d cracked seals and recommended getting fixed “before leaking”…. Makes sense….. Purchased $6k Platinum extended warranty, and its worthless. Tech ID’d cracked seals and recommended getting fixed “before leaking”…. Makes sense….. BUT extended warranty doesn’t cover unless “leaking” what a scam. More
Dave was amazing. I did not feel like I was pressured at all and that was the most important part. After the finance part he was available for everything we needed! I did not feel like I was pressured at all and that was the most important part. After the finance part he was available for everything we needed! More

