BMW of Rochester

I was promptly met in the drive in bay and directed to Brianna for check in. She listened to our concerns regarding issues we were having and noted them for us. Everyone was very courteous and helpful in Brianna for check in. She listened to our concerns regarding issues we were having and noted them for us. Everyone was very courteous and helpful in the service department and before we left, the computer tech offered suggestions to resolve our problems. More

Check in smooth and easy. Repair done on time. Shuttle service excellent. Waiting area clean and quiet. Repair done on time. Shuttle service excellent. Waiting area clean and quiet. More

Awesome courteous quick to help my need. Made sure I was well taken care of. Thanks Made sure I was well taken care of. Thanks More

I’m start to finish my interactions with Bob Thompson and Mason have been excellent. I was able to purchase the vehicle that I wanted. The process was efficient and easy. I will refer anyone that I know and Mason have been excellent. I was able to purchase the vehicle that I wanted. The process was efficient and easy. I will refer anyone that I know who is looking to purchase a vehicle to them. More

Service was very fast in and out satisfied with results will recommend there business to everyone will recommend there business to everyone More

Jeff was great. Since I had to contact my husband every 10 mins. He was very patient with me. It is always a pleasure to have my car serviced at your dealership. Since I had to contact my husband every 10 mins. He was very patient with me. It is always a pleasure to have my car serviced at your dealership. More

Jeff provided exceptional service when I brought my car in for warranty work and tires. in for warranty work and tires. More

Only once have I had a problem here. That was whe the tech had an accident with my car in the garage. That was whe the tech had an accident with my car in the garage. More

Fantastic customer service. They knew what I was looking for and had a car ready for me to test drive that I fell in love with and ended up buying it. They are very experienced. They knew what I was looking for and had a car ready for me to test drive that I fell in love with and ended up buying it. They are very experienced. More

Service was prompt and well done. My service advisor was very helpful with today's service requirements. My service advisor was very helpful with today's service requirements. More