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BMW of Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.8
145 Reviews
Call Dealership (585) 359-7373

4250 West Henrietta Road

Rochester, NY

14623

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Showing 145 reviews

January 06, 2024

Always focused on the needs and wishes of me, the customer. This applies to the whole experience from sales to service More

by Stephenmunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Corsaro, Nick in service
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December 16, 2023

Dropping off my car was quick and easy. Everyone was very helpful and kind. Picking up my car was also east. More

by mswestfall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas and Cameron
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November 17, 2023

My only complaint is I had an appointment for 9:30 and my car didn't enter the garage until 11:15. Everyone was professional and friendly. The waiting room was clean and comfortable. More

by mht1155
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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October 30, 2023

Get service. Solved the problem in one visit. Jeff was very informative and prompt. Thanks for the great service. More

by Rnmajka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff palm
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Nov 02, 2023 -

BMW of Rochester responded

We're glad to know that Jeff and our team at BMW of Rochester were able to solve your problem promptly. Thanks for the positive feedback!

September 15, 2023

Jeff P was very helpful in checking in for service, responding to my questions and helped with a speedy checkout. He is very professional. More

by kblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Palm
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September 11, 2023

Great experience and good stood , helpful with right recommendation Timely service and support staff Good experience More

by Sarad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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September 10, 2023

Everyone was friendly, knowledgeable and professional. I would definitely refer your dealership to everyone looking for a vehicle. Special thanks to Colin Chambers-Sciolibo and Robert Thompson as they m More

by Annette.M.Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Chamber-Sciolino and Robert Thompson
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September 08, 2023

The whole process was stress free and smooth. Very professional environment Happy to meet with the team More

by Mahendra Gohil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch, Mitchell, Joe, Sam
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September 05, 2023

Always great and prompt service with high quality workmanship. Very professional and very knowledgeable about the intricate workings of my car. More

by Satisfied BMW Rochester Client
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle.
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August 26, 2023

Great very organized fast and more service than I expected . Car runs great and will look forward to returning if I have issues More

by Rbellerose43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff from service
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