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BMW of Rochester

Rochester, NY

4.7
140 Reviews

4250 West Henrietta Road

Rochester, NY

14623

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Showing 140 reviews

September 11, 2023

Great experience and good stood , helpful with right recommendation Timely service and support staff Good experience More

by Sarad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
September 10, 2023

Everyone was friendly, knowledgeable and professional. I would definitely refer your dealership to everyone looking for a vehicle. Special thanks to Colin Chambers-Sciolibo and Robert Thompson as they m More

by Annette.M.Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Chamber-Sciolino and Robert Thompson
September 08, 2023

The whole process was stress free and smooth. Very professional environment Happy to meet with the team More

by Mahendra Gohil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch, Mitchell, Joe, Sam
September 05, 2023

Always great and prompt service with high quality workmanship. Very professional and very knowledgeable about the intricate workings of my car. More

by Satisfied BMW Rochester Client
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle.
August 26, 2023

Great very organized fast and more service than I expected . Car runs great and will look forward to returning if I have issues More

by Rbellerose43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff from service
July 24, 2023

I haven't had any really bad experience at this dealership, but Brianna is amazing she takes the time to listen and always do her best to make sure my experience was a great one. More

by derrickfbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
July 20, 2023

They are very professional. Everyone was courteous and helpful . Todd met me at parking lot and was with me the entire time until I drove off in a new car. It was the best car b More

by Ilona
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd , Harper
July 14, 2023

Very professional courteous the dealership took care of me very well. They orientated me on the vehicle and followed up afterwords I would purchase a new vehicle again from this dealership Bmw Of Rochester More

by Cflowers823
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon/Bob
July 12, 2023

All went well! Everyone courteous and professional! Charge card machine wasn’t working but they were trying to get it up! It would have been nice to have a lucky da More

by maryannpierce9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
July 01, 2023

Called for an appointment to have an oil change and inspection, they got me in the very next day! 1.5 hrs for my service, could not be any happier than that. More

by Bucohag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who did the service.
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