BMW of Rochester

My only complaint is I had an appointment for 9:30 and my car didn't enter the garage until 11:15. Everyone was professional and friendly. The waiting room was clean and comfortable. car didn't enter the garage until 11:15. Everyone was professional and friendly. The waiting room was clean and comfortable. More

Jeff P was very helpful in checking in for service, responding to my questions and helped with a speedy checkout. He is very professional. responding to my questions and helped with a speedy checkout. He is very professional. More

Great experience and good stood , helpful with right recommendation Timely service and support staff Good experience recommendation Timely service and support staff Good experience More

Everyone was friendly, knowledgeable and professional. I would definitely refer your dealership to everyone looking for a vehicle. Special thanks to Colin Chambers-Sciolibo and Robert Thompson as they m I would definitely refer your dealership to everyone looking for a vehicle. Special thanks to Colin Chambers-Sciolibo and Robert Thompson as they made this a very enjoyable purchase. Will definitely refer my friends to them. More

The whole process was stress free and smooth. Very professional environment Happy to meet with the team Very professional environment Happy to meet with the team More

Always great and prompt service with high quality workmanship. Very professional and very knowledgeable about the intricate workings of my car. workmanship. Very professional and very knowledgeable about the intricate workings of my car. More

Great very organized fast and more service than I expected . Car runs great and will look forward to returning if I have issues expected . Car runs great and will look forward to returning if I have issues More

I haven't had any really bad experience at this dealership, but Brianna is amazing she takes the time to listen and always do her best to make sure my experience was a great one. dealership, but Brianna is amazing she takes the time to listen and always do her best to make sure my experience was a great one. More

They are very professional. Everyone was courteous and helpful . Todd met me at parking lot and was with me the entire time until I drove off in a new car. It was the best car b Everyone was courteous and helpful . Todd met me at parking lot and was with me the entire time until I drove off in a new car. It was the best car buying experience ever More