BMW of Rochester Hills - Service Center

Flat tire Minnie was very helpful answering my questions and keeping me informed with updates. Every thing was handled efficiently and my car was returned to Minnie was very helpful answering my questions and keeping me informed with updates. Every thing was handled efficiently and my car was returned to me cleaned More

Great service department Brought my car in for routine maintenance, the staff was great and everything was taken care of in a timely fashion. I would highly recommend this dea Brought my car in for routine maintenance, the staff was great and everything was taken care of in a timely fashion. I would highly recommend this dealership. More

Very easy and professional Always kept me in the loop regarding the status of my vehicle. I would recommend BMW of Rochester hills to my family and friends. Thank you. Always kept me in the loop regarding the status of my vehicle. I would recommend BMW of Rochester hills to my family and friends. Thank you. More

Back on the road in less than 24 hrs Thank you for the TLC you showed my little red wagon Fuel pump had us stranded Even the wash was nice after the long trip in Appreciate the promp Thank you for the TLC you showed my little red wagon Fuel pump had us stranded Even the wash was nice after the long trip in Appreciate the prompt service More

Thank you for taking such good care of my car Loved that when I brought my car in for a simple service I believed I needed, that reviewing my whole system found there to be something other than I Loved that when I brought my car in for a simple service I believed I needed, that reviewing my whole system found there to be something other than I thought was needed. The friendliness and expertise of my service coordinator, Ilya was so appreciated. Thank you thank you . More

Service Always helpful as well as courteous and do there best to get me in ASAP Jeff Pegg and Ilija Berkovic are just extremely professional and knowledgeab Always helpful as well as courteous and do there best to get me in ASAP Jeff Pegg and Ilija Berkovic are just extremely professional and knowledgeable. Edita Milosevic - Torres More

Very good dealership As far as dealerships go this place is top notch my wife and I have no regrets shopping here and with the purchase of our X2 we really enjoy the vehic As far as dealerships go this place is top notch my wife and I have no regrets shopping here and with the purchase of our X2 we really enjoy the vehicle and the customer service the folks we have dealt with are very pleasant and seem to enjoy their work we would highly recommend this dealership and the BMW line More

10,000 mile service Wonderful staff, answered all my questions, provided valet service promptly, and ensured I was satisfied with the service. Assisted my identifying Wonderful staff, answered all my questions, provided valet service promptly, and ensured I was satisfied with the service. Assisted my identifying sources of additional services needed. More

BMW Rochester: Ilya Every time I need service Ilya is my go to guy. Not only does he provide excellent service but he goes above and beyond. I never have to call asking f Every time I need service Ilya is my go to guy. Not only does he provide excellent service but he goes above and beyond. I never have to call asking for an update or have to worry about what’s going on. Ilya always communicates and is on top of any issue. He also has worked with a 3rd party on my behalf and I didn’t have to repeat a single thing to the 3rd party. I won’t have anyone else handle my service needs. Thank you for all of your help. I appreciate the piece of mind you give. More