BMW of Rochester Hills - Service Center

Ilya was very professional, and even though he was very busy, he managed to keep me abreast of what was going on with my vehicle. busy, he managed to keep me abreast of what was going on with my vehicle. More

Went in for an oil change. The service was professional and quick. The facilities are nice with Starbucks coffee and snacks if you are interested and quick. The facilities are nice with Starbucks coffee and snacks if you are interested More

Ben was very helpful and made recommendations as to what was needed. Service was efficient, timely, and courteous There was a gentleman in the garage who asked me if I had an appointment and then walked i was needed. Service was efficient, timely, and courteous There was a gentleman in the garage who asked me if I had an appointment and then walked in ahead of me was not courteous enough to open the door for me There was a gentleman in the garage who checked me in. Walk in front of me and was not courteous enough hold the door. Gives a bad impression on my first visit. Everyone else exceed expectations. More

Great service as always Had a concern with my breaks, they took care of everything and kept me informed the whole time. Great new loaner with no hassle. Always a great experi Had a concern with my breaks, they took care of everything and kept me informed the whole time. Great new loaner with no hassle. Always a great experience. More

Excellent BMW Service Experience I took my car into BMW of Rochester Hills for service. It was quick. The experience was professional. The car was ready as promised. It was delivered I took my car into BMW of Rochester Hills for service. It was quick. The experience was professional. The car was ready as promised. It was delivered washed and ready to go. Will return. More

Always professional. Mandie has been a great adviser. Always professional and straight forward. I’ve always been in and out in a very short time. No hassles, Mandie has been a great adviser. Always professional and straight forward. I’ve always been in and out in a very short time. No hassles, More

Great service, very professional, could not ask for more I’ve owned my BMW for about 4 years and have used the service center for all maintenance and repairs. Staff is very helpful/knowledgeable/professiona I’ve owned my BMW for about 4 years and have used the service center for all maintenance and repairs. Staff is very helpful/knowledgeable/professional - I am satisfied every time I need their assistance. More

Again excellent work from Ilya Berkovich , Service Advisor Service Dept very well run : with helpful staff from arrival to billing As an automotive engineer, I count on professionals like Ilya . This is my Service Dept very well run : with helpful staff from arrival to billing As an automotive engineer, I count on professionals like Ilya . This is my 2nd BMW from the Eitel Dahn Group . More

Service is their number one priority Their Service Department was awesome. Handled my problem and were first class. Also during my wait my salesperson Tanya came over and chatted with m Their Service Department was awesome. Handled my problem and were first class. Also during my wait my salesperson Tanya came over and chatted with me. She always asks if there is anything she can help me with. I recommended Tanya to everyone. The people at this dealership are always friendly. More

Great service! I very much appreciate their shuttle service which allows me minimum lost time. I also find that the staff is very concerned about my service needs. I very much appreciate their shuttle service which allows me minimum lost time. I also find that the staff is very concerned about my service needs. More