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BMW of Rochester Hills
Shelby Charter Twp, MI
1,370 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,370 Reviews of BMW of Rochester Hills
June 09, 2015
Best car buying experience we have ever had!! Frank was fantastic, all the staff was but Frank went over every detail about the car so I felt confident when I left!! I will recommend him and Roche Frank was fantastic, all the staff was but Frank went over every detail about the car so I felt confident when I left!! I will recommend him and Rochester BMW to Everyone!! More
by Rado,michaelstephanie
Employees Worked With
Frank Sands
June 08, 2015
Client service defined I recently acquired a vehicle at Rochester Hills BMW and had the pleasure of working with Richard Bell. He made the process efficient and enjoyable. I recently acquired a vehicle at Rochester Hills BMW and had the pleasure of working with Richard Bell. He made the process efficient and enjoyable. Richard was helpful, knowledgeable, very attentive and on top of it from start to finish. I would be comfortable recommending Richard to anyone. More
by FSM
Employees Worked With
Richard Bell
June 08, 2015
Rich is The Man Richard helped me schedule Euro Delivery on my 435iXGC. We just returned from our trip and I wanted to say a few words about my experience at Rocheste Richard helped me schedule Euro Delivery on my 435iXGC. We just returned from our trip and I wanted to say a few words about my experience at Rochester and also Rich. My second BMW from these folks. Always a pleasure to buy from them. They value the customer. I live, literally, walking distance to another BMW dealer but I choose these guys for their honesty, professionalism, and customer service. Rich is very knowledgable about the product and Euro delivery. He's great because he's not afraid to give you his opinion if you ask him. Great guy. He and Matt do a nice job of making the buying experience simple and hassle free. Worth the drive no matter where you live to buy your BMW from them. Thanks! More
by Cdowe
Employees Worked With
Matthew Vazana, Richard Bell
June 05, 2015
Excellent experience This is my second BMW that I have leased from BMW of Rochester Hill and the experience was fantastic. The process was seamless and a pleasure. The de This is my second BMW that I have leased from BMW of Rochester Hill and the experience was fantastic. The process was seamless and a pleasure. The dealership truly goes out of it's way to make each client feel special. Richard Bell again went above and beyond to take care of all my needs and make sure all the features of the car were explained and demonstrated. He truly has been a pleasure to work with. More
by kbergsurgical
Employees Worked With
Richard Bell
June 05, 2015
Exceptional Car buying experience Erick Grubruck and Eric Lang provided exceptional customer service during my purchase. Eric L was able to find me the perfect vehicle that matched al Erick Grubruck and Eric Lang provided exceptional customer service during my purchase. Eric L was able to find me the perfect vehicle that matched all of my high maintenance requests. Erick G was very friendly and patient with me and my daughter when we visited for a test drive. When I picked up my car Erick showed me how to use all of the features. He also introduced me to gentlemen in the service department that would be helping with vehicle maintenance. I am more than pleased with my new car and very happy with the service I received from both of these gentlemen. At BMW of Rochester Hills they sell an experience, not just a car. Thank you! More
by vallest
Employees Worked With
Eric Lang, Erick Grabruck
June 05, 2015
Great Service This is my second BMW that I have purchased from BMW of Rochester Hill and the second time was even better then the first. Richard Bell made the proce This is my second BMW that I have purchased from BMW of Rochester Hill and the second time was even better then the first. Richard Bell made the process painless, quick, and with great communication throughout. Richard Bell was even answering my questions after hours and on weekends, just great service. More
by mulaw5
Employees Worked With
Richard Bell
June 05, 2015
Awesome M4 Experience This is my 5th BMW from the team of Richard and Matt. The guys always go above and beyond to make the customer experience exceptional. I have recomm This is my 5th BMW from the team of Richard and Matt. The guys always go above and beyond to make the customer experience exceptional. I have recommended Richard to many of my colleagues who have also purchased BMWs from the dealership because of the relationship they have developed with Richard! More
by JTE2CAD
Employees Worked With
Matthew Vazana, Richard Bell
June 05, 2015
Recommended Richard was very helpful from vehicle/option selection until delivery. I would not hesitate to recommend him to my friends. Very helpful, not pushy at Richard was very helpful from vehicle/option selection until delivery. I would not hesitate to recommend him to my friends. Very helpful, not pushy at all. More
by iwk
Employees Worked With
Richard Bell
June 05, 2015
my client advisor, Richard Bell I met Richard Bell when I entered the showroom of Rochester Hills BMW. Richard was, at all times, courteous, very knowledgeable, interested in my imp I met Richard Bell when I entered the showroom of Rochester Hills BMW. Richard was, at all times, courteous, very knowledgeable, interested in my imput as to what I expected and what I wanted. Richard is very professional and he was extremely patient when instructing me on various features upon delivery of my Z. I would be very confident recommending Richard to friends and family. I look forward to seeing Richard when I schedule my Encore Presentation. More
by janconn
Employees Worked With
Richard Bell
June 04, 2015
Excellent Service! We closed the deal in one day! Erick was polite courteous and showed interest on my purchase.. The transaction was professional and had all the inform We closed the deal in one day! Erick was polite courteous and showed interest on my purchase.. The transaction was professional and had all the information for all the different scenarios I wanted to look at.. I will definitely go back for my next purchase. In addition he commit to send an extra key and the user manual over the mail in a couple of weeks.. I really appreciate the commitment and service More
by trend
Employees Worked With
Erick Grabruck
