BMW of Rochester Hills

Best customer service i ever had. I was looking to lease a vehicle for my wife quickly. David was able to get everything done within few days ! He just not only explains what is possi I was looking to lease a vehicle for my wife quickly. David was able to get everything done within few days ! He just not only explains what is possible but also gives his recommendation out of his personal experience. The point I enjoyed the most is that he is not too uptight and pretentious like some others "premium" dealerships I faced before who make you feel you entered their BMW Premium world. With David , it's your world and he guides you through it. He also understood we are not native English and paid attention to his speed and made sure we understood everything. Thank you David. More

Excellent Experience Purchased my fist BMW from BMW of Rochester Hills. Richard Bell was my salesman and he was very friendly and easy to deal with. I would recommend this Purchased my fist BMW from BMW of Rochester Hills. Richard Bell was my salesman and he was very friendly and easy to deal with. I would recommend this dealership to anybody looking for a BMW and a great buying experience. More

Great Service This was our first BMW purchase. We had one call with Dave, a visit to test drive the car, then another visit for delivery. The group really valued This was our first BMW purchase. We had one call with Dave, a visit to test drive the car, then another visit for delivery. The group really valued our time, and helped expedite all aspects of the sales process. Everything discussed was delivered. No surprises or misunderstandings. We are extremely satisfied with our vehicle and the purchase experience at BMW of Rochester Hills. More

Great Experience I had a great experience buying a car from the dealership. Brad Paris was friendly, and professional to work with. I really recommend this dealership I had a great experience buying a car from the dealership. Brad Paris was friendly, and professional to work with. I really recommend this dealership for future car shopping. I am planning to have my next car purchase through BMW of Rochester Hills. More

professional, helpful and friend This is the second car I purchased from BMW of Rochester Hills in about a year. Brad Paris was the gentleman who helped me and my family making both This is the second car I purchased from BMW of Rochester Hills in about a year. Brad Paris was the gentleman who helped me and my family making both of the purchases. Brad is very professional and friendly. He provided me with all the information we needed, answered all the questions we had honestly and quickly. It helped me and my family to make a decision very quickly and walked way as a happy customer. I highly recommend this dealership and Brad Paris. More

Perfect service This is my 4th car I purchased from BMW of Rochester Hills. Very professional service and it is always a great pleasure to deal with Frank. This is my 4th car I purchased from BMW of Rochester Hills. Very professional service and it is always a great pleasure to deal with Frank. More

Perfect customer service Very friendly and amazing to deal with. Always received almost immediate responses on my emails. Very good understanding and explanation of all featur Very friendly and amazing to deal with. Always received almost immediate responses on my emails. Very good understanding and explanation of all features of the car. More

Easy to do business with Even though the show room is under renovation the place is clean, modern and friendly. I live out of state,2 1/2 hours away. I checked out other close Even though the show room is under renovation the place is clean, modern and friendly. I live out of state,2 1/2 hours away. I checked out other closer dealerships and liked this on best. No hassles. I thought my deal was fair. More

Absolutely wonderful experience! Tonya Murray and her sales manager, Matthew, were absolutely amazing to deal with. BMW of Rochester Hills could not come more highly recommended! I ha Tonya Murray and her sales manager, Matthew, were absolutely amazing to deal with. BMW of Rochester Hills could not come more highly recommended! I have had both Audis and Mercedes Benz, and they don't come close to the level of customer service that BMW of Rochester Hills has. More

Brad Paris - Professional ! Brad Paris and BMW of Rochester Hills completed a complex 'lease pull ahead' transaction that allowed me, as a result of Brad's patience, tenacity and Brad Paris and BMW of Rochester Hills completed a complex 'lease pull ahead' transaction that allowed me, as a result of Brad's patience, tenacity and good judgment, to continue to enjoy another [new] BMW for the next three years. More