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BMW of Rochester Hills
Shelby Charter Twp, MI
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1,366 Reviews of BMW of Rochester Hills
Great service! Ilya worked with me on my service and was awesome. Also provided timely updates on my cars readiness. Would highly recommend this dealership. awesome. Also provided timely updates on my cars readiness. Would highly recommend this dealership. More
Professional Service team is professional and looking to provide the best value and most comfortable wait. Ilya accommodated me even though I was early for my appt Service team is professional and looking to provide the best value and most comfortable wait. Ilya accommodated me even though I was early for my appt. and was very precise in his estimate of time. A great experience. More
Excellent service on my 2018 X5M IIlya is the Man!! Great customer service!! I was a first timer at BMW of Rochester Hills and Ilya and the entire staff were extremely welcoming and e IIlya is the Man!! Great customer service!! I was a first timer at BMW of Rochester Hills and Ilya and the entire staff were extremely welcoming and executed all my needs in a very timely fashion. I would highly recommend this dealership for all your sales & service needs. Thank you... More
Warranty work needed My Convertible hardtop was leaking, so I took it into the shop. They were friendly considerate and took care of the issue in one day. The most importa My Convertible hardtop was leaking, so I took it into the shop. They were friendly considerate and took care of the issue in one day. The most important part was they provided me a loaner vehicle More
Great no complaints The sales and technical people. Are courteous and knowledgeable, and friendly. . Your car is always returned clean. They inform you of any additional The sales and technical people. Are courteous and knowledgeable, and friendly. . Your car is always returned clean. They inform you of any additional charges that may occur up front. More
Went in for an oil change. The service was professional and quick. The facilities are nice with Starbucks coffee and snacks if you are interested and quick. The facilities are nice with Starbucks coffee and snacks if you are interested More
Ben was very helpful and made recommendations as to what was needed. Service was efficient, timely, and courteous There was a gentleman in the garage who asked me if I had an appointment and then walked i was needed. Service was efficient, timely, and courteous There was a gentleman in the garage who asked me if I had an appointment and then walked in ahead of me was not courteous enough to open the door for me There was a gentleman in the garage who checked me in. Walk in front of me and was not courteous enough hold the door. Gives a bad impression on my first visit. Everyone else exceed expectations. More
Great service as always Had a concern with my breaks, they took care of everything and kept me informed the whole time. Great new loaner with no hassle. Always a great experi Had a concern with my breaks, they took care of everything and kept me informed the whole time. Great new loaner with no hassle. Always a great experience. More