BMW of Rochester Hills

Thank You Eric Grabruck and BMW of Rochester Hills Thank you Eric, you sold me my very first and now my third Ultimate Driving Machine. I especially appreciate the fact that you went out of your way to Thank you Eric, you sold me my very first and now my third Ultimate Driving Machine. I especially appreciate the fact that you went out of your way to work me into your schedule and finances schedule when I made no appointments for the test drive or purchase. To be honest, my original intentions were just to stop n say hi, see what the car looked like in person as opposed to internet photo's and possibly take it for a ride...lol... It was obviously meant to be though cause I couldn't sleep at all that night after I took it for the test ride and I couldn't be happier now that she's mine. Thanks again to you, Jay and Dave in Finance. I will definitely come see you again for my Fourth Ultimate Driving Machine. More

Excellent pure pleasure! I was treated with respect and everyone from my sales person Sammi Naoum and the rest of the staff was helpful , friendly , and courteous. A positive I was treated with respect and everyone from my sales person Sammi Naoum and the rest of the staff was helpful , friendly , and courteous. A positive experience. More

Great buying experience We just purchased a new BMW Series 3 from BMW of Rochester Hills. We got a great deal. We really like all of the people we worked with at the dealers We just purchased a new BMW Series 3 from BMW of Rochester Hills. We got a great deal. We really like all of the people we worked with at the dealership, including our client advisor, Tonya Murray, the Sales Manager, and the Finance Manager. This was our first transaction with BMW of Rochester Hills--we look forward to a long and mutually beneficial relationship with them More

Service has always impressive I have leased 4 BMWs and in all situations the service has been excellent. Dave Griffin is my sales rep and has always been very professional and easi I have leased 4 BMWs and in all situations the service has been excellent. Dave Griffin is my sales rep and has always been very professional and easily answered all my questions. I will continue to purchase my vehicles at this location. More

Sales Experience was First Class After visiting three other dealerships and asking many of the same questions, David Griffin was the most knowledgeable, accurate and professional of a After visiting three other dealerships and asking many of the same questions, David Griffin was the most knowledgeable, accurate and professional of all of the sales personnel. His follow up from the time of my order until delivery was timely and anticipatory of my schedule. He researched several money saving approaches and found ways to save me money which was most appreciated. David has my highest recommendation. More

Great experience!! Always such great service from BMW Rochester Hills. The entire team is a pleasure to work with. They make it fun & easy. Special thanks to Sammi Naoum Always such great service from BMW Rochester Hills. The entire team is a pleasure to work with. They make it fun & easy. Special thanks to Sammi Naoum for helping me get what I wanted so quickly and efficiently-and for being such a good person! More

Completely Satisfied This is my first BMW and first experience with BMW of Rochester Hills. The staff is very professional. I worked directly with Tonya Murray, who was This is my first BMW and first experience with BMW of Rochester Hills. The staff is very professional. I worked directly with Tonya Murray, who was most helpful, even picking me up at home to get me to the dealership. The follow-up customer service is greatly appreciated. More

Excellent Experience I had a great experience at the BMW dealership of Rochester Hills. Sammi Naoum was very helpful and flexible with my schedule, as I had to commute fro I had a great experience at the BMW dealership of Rochester Hills. Sammi Naoum was very helpful and flexible with my schedule, as I had to commute from West Michigan to purchase my vehicle. More

Amazing service This dealership was top notch! David went above and beyond to make sure I purchased the BMW I was most comfortable with. He gave me suggestions and hi This dealership was top notch! David went above and beyond to make sure I purchased the BMW I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a BMW the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend David Ugorowski to anyone who is looking for a new or used vehicle. More

Amazing Experience! I had an amazing experience at BMW of Rochester Hills. My salesperson Tonya Murray was so sweet and knowledgeable . She put me in the car of my drea I had an amazing experience at BMW of Rochester Hills. My salesperson Tonya Murray was so sweet and knowledgeable . She put me in the car of my dreams! Thank you so much!! More