BMW of Rochester Hills

Great salesperson Tonya Murray was knowledgeable, very personable and easy to work with! Her prompt response to our inquiry of the pre-owned X3 was appreciated. She ma Tonya Murray was knowledgeable, very personable and easy to work with! Her prompt response to our inquiry of the pre-owned X3 was appreciated. She made the buying experience enjoyable. More

Great Experience Purchasing CPO BMW My first experience purchasing a certified pre-owned BMW was excellent thanks to Frank Sands and the Team at BMW of Rochester Hills. I had a very hect My first experience purchasing a certified pre-owned BMW was excellent thanks to Frank Sands and the Team at BMW of Rochester Hills. I had a very hectic travel schedule during the purchase process and it was accommodated with ease. Additionally, I'm a pretty impatient person and expected the pick-up process to take some time but it was extremely quick and efficient. I signed a few dotted lines, then Frank quickly, yet patiently, helped me learn all of the key functionality, set up a few things and I was on my way. I hope to have this vehicle for years to come but will definitely be back to BMW of Rochester Hills when it's time to consider another one. More

Great Service All Around I just leased my second BMW from this dealership and would definitely recommend this dealer. Everyone there is a pleasure to deal with - friendly, pro I just leased my second BMW from this dealership and would definitely recommend this dealer. Everyone there is a pleasure to deal with - friendly, professional and extremely competent. I special ordered my BMW and my salesman, Frank Sands, kept me regularly informed as my BMW was built and shipped. You'll also appreciate their top-flight service department - from their solid expertise to their clean attractive waiting area with complimentary Starbucks. More

Allowed me to reach a set goal for myself The team at BMW of Rochester Hills, MI all had great attitudes and great work ethics; especially Erick Grabruck who just recently sold me a very nice The team at BMW of Rochester Hills, MI all had great attitudes and great work ethics; especially Erick Grabruck who just recently sold me a very nice 2014 4 series. He was very prompt, kept me update on every concern I had, as well as expeditiously took care of business. He is a great salesman and I would recommend him first to anyone More

Best car buying experience I bought my first BMW and I could not asked for a better experience. Erick Grabruck was super nice and patiently showed me different cars and answered I bought my first BMW and I could not asked for a better experience. Erick Grabruck was super nice and patiently showed me different cars and answered all my questions. He even sent someone to pick me up an hour away the day of the purchase. Definitely buying my second BMW here in the future More

A++++++ David Griffin Rocks!! Extremely professional, pleasant and knowledgeable sales associate. David made car buying experience a pleasant one. I would hig David Griffin Rocks!! Extremely professional, pleasant and knowledgeable sales associate. David made car buying experience a pleasant one. I would highly recommend David. He even delivered the vehicle to our home!! More

First rate service I have been going to this dealership for well over a decade now. The reason that I return is the exceptional, personalized service and the dealer's re I have been going to this dealership for well over a decade now. The reason that I return is the exceptional, personalized service and the dealer's responsiveness to the needs of its customers. Erick always makes efforts to ensure that I receive top notch service, works diligently to give me the best pricing and understands the importance of details when making a purchase of this nature. I have remained loyal to this dealership because of employees like Erick and Matthew. More

You guys Rock Thank you so much for bringing such an excellent product to market. I dealt with Tonya Murray and the experience was delightful. She was extremely unp Thank you so much for bringing such an excellent product to market. I dealt with Tonya Murray and the experience was delightful. She was extremely unpretentious and focused. It seemed her focus wasn't about making a sale, but more about my needs and how could she could best realize and find a good fit for me. She was very accommodating and not overbearing. She maintained a comfortable presence and welcoming demeanor. David was friendly and very thorough. He explained the financing and extras very well My experience was wonderful and I am so happy to be back in a BMW. More

Fast, friendly and trustworthy I had the pleasure of working with Frank Sands. He was friendly, knowledgeable and easy to work with. I would recommend Frank to anyone looking to p I had the pleasure of working with Frank Sands. He was friendly, knowledgeable and easy to work with. I would recommend Frank to anyone looking to purchase a BMW. He wont steer you wrong! More

Very respectful and friendly experience Got my first BMW with a help of David Ugorowski. Everything was explained in a great detail, I've got all the answers to my questions and got my car Got my first BMW with a help of David Ugorowski. Everything was explained in a great detail, I've got all the answers to my questions and got my car next day! Can't be happier driving my BMW, thanks! More