
BMW of Rochester Hills
Shelby Charter Twp, MI

Filter Reviews by Keyword
By Type
1,370 Reviews of BMW of Rochester Hills
Great experience and sales person. Richard was great and an honest salesperson to deal with. I leased a new X3 with him and I am very pleased with the whole experience. I felt like I r Richard was great and an honest salesperson to deal with. I leased a new X3 with him and I am very pleased with the whole experience. I felt like I received a fair deal and great customer service. I too drove about an hour from home but was worth the drive. The drive back was even better in my new car! More
Great experience buying my first BMW! I had a great experience buying my first BMW at BMW of Rochester Hills; Erick helped make the process go smoothly and quickly. I came in to test drive I had a great experience buying my first BMW at BMW of Rochester Hills; Erick helped make the process go smoothly and quickly. I came in to test drive an X3 and it was missing a few key features that I was looking for. Erick let me know there was an X3 that had just come in that was still in detailing that sounded like it was what I was looking for. The team quickly coordinated getting the car out of detailing for me to look at. I test drove it, loved it, and finalized a deal the next day. Erick was knowledgable, friendly, and professional in his negotiations. He accommodated my requests and was able to turn around the deal very quickly. Everyone at BMW of Rochester Hills were friendly and professional. I will continue to go here for all of my BMW needs, and my boyfriend who also has a BMW, has switched over to this dealership from Erhard of Farmington Hills. Thank you for a great experience! More

First Class Truly the type of experience you want when buying a car; especially a luxury car. Everything went smoothly and they took care of everything quickly an Truly the type of experience you want when buying a car; especially a luxury car. Everything went smoothly and they took care of everything quickly and efficiently. I bought the car at 3:00 and drove out with it at 6:00! I will definitely recommend my salesman and this dealership. More
We new to the country- Excellent experience We are international students and David helped us to go through all the issues came up. He was very friendly and handled everything quickly without le We are international students and David helped us to go through all the issues came up. He was very friendly and handled everything quickly without letting us to wait for many hours. We were struggling to get the insurance done since we didn't have the driving history in US and we really did not know about insurance companies here. He helped us on that too. We were really glad that our first experience of buying a car in a new country as students turned out to be an excellent and really nice experience. Thank you. More
Excellent experience as always Richard is a true enthusiast and terrific at making sure the experience is 100%. Second car we have taken delivery in the past year and a half and as Richard is a true enthusiast and terrific at making sure the experience is 100%. Second car we have taken delivery in the past year and a half and as always, perfect! More

Richard Bell rocks! Easy to do business @ BMW Roch Hills I live on the "other" side of town and drive 40 miles to do business with Richard Bell at BMW of Rochester Hills. He treats my like an old friend, gi I live on the "other" side of town and drive 40 miles to do business with Richard Bell at BMW of Rochester Hills. He treats my like an old friend, gives detailed explanations and is extremely fair. Doing business with him can't be easier and no games. Second five series from Richard and I am sure there will be many more! Certainly worth the drive- More
Outstanding Experience David Griffin who listened to what we wanted, worked within our time frame, advised us of all the options and provided us with a no-pressure experienc David Griffin who listened to what we wanted, worked within our time frame, advised us of all the options and provided us with a no-pressure experience. We were treated with respect and priority. We will certainly continue to go through David and BMW Rochester Hills in the future. Highly recommended. More
Very satisfied and highly recommended David Griffin is a very pleasant person to be with. He and the rest of the people in the dealership makes every visit an enjoyable experience! I highl David Griffin is a very pleasant person to be with. He and the rest of the people in the dealership makes every visit an enjoyable experience! I highly recommend it to anyone! More
Leasing car Friendly, efficient, willing to help, clean facility, positive experience. Love the car and its ride. Recommend Tonya Murray for sales. Will use h Friendly, efficient, willing to help, clean facility, positive experience. Love the car and its ride. Recommend Tonya Murray for sales. Will use her service again. More
Simply great I custom ordered my BMW and they were great in helping me out throughout the process. They were patient even when I kept bugging them on an update on I custom ordered my BMW and they were great in helping me out throughout the process. They were patient even when I kept bugging them on an update on my order. They even got me a good price on my car. More