BMW of Rochester Hills

Impressed Beyond Expectations The service group at BMW of Rochester Hills has set the bar extremely high for other dealership service departments. Even though I purchased my BMW The service group at BMW of Rochester Hills has set the bar extremely high for other dealership service departments. Even though I purchased my BMW 750Li through a private party, these folks have treated me like I have been purchasing from them for a lifetime. I hired them to do a "pre-sale inspection" on the BMW vehicles I was making my selection from and I used their results to make my decision on which one to purchase. I have since used their service group to go over the vehicle and "fix" a few items both electrical as well as mechanical. The service results have been outstanding, but the way they have treated me suggests that they want my business and want to insure I remain a satisfied client. Mission accomplished Stuart and Jeff! More

Great experience! I wanted to support the local BMW dealership when purchasing my next vehicle, and they didn't disappoint! Dave Griffin was particularly helpful in as I wanted to support the local BMW dealership when purchasing my next vehicle, and they didn't disappoint! Dave Griffin was particularly helpful in assisting me with all of my needs. The entire staff proved to be both friendly and professional. It was an overall very positive purchasing experience! More

Awesome experience Eric was one of the best sales person that I dealt with . He s really professional and helpful. All of my questions and concerns were answered. Grea Eric was one of the best sales person that I dealt with . He s really professional and helpful. All of my questions and concerns were answered. Great experience More

Great Experience My experience was great! All thanks to David Griffin ! He was very helpful and answered all questions I had asked. Everything was taken care of in a t My experience was great! All thanks to David Griffin ! He was very helpful and answered all questions I had asked. Everything was taken care of in a timely manner and I am very satisfied with my brand new lease ! Thank You BMW! More

The ultimate purchase experience!!!!! BMW of Rochester Hills has made our unforgettable delivery of our ultimate driving machine perfect. The words; passion, knowledge and professionalism BMW of Rochester Hills has made our unforgettable delivery of our ultimate driving machine perfect. The words; passion, knowledge and professionalism describe Frank Sands perfectly. He informed and educated us about the exciting 3 series. He never minded repeat questions, was very sincere and never pressured us. Frank and the staff at BMW of Rochester Hills truly provided ultimate service which enhanced the ownership of this ultimate driving machine. Thanks Frank!! More

Super-easy and pleasant to work with! Erick was great...he was super-responsive, with no pressure, and he worked to get me the best deal. I highly recommend him and BMW of Rochester Hills Erick was great...he was super-responsive, with no pressure, and he worked to get me the best deal. I highly recommend him and BMW of Rochester Hills. More

Overall Fantastic Experience I would like to Thanks Erick Grabruck for his outstanding customer service and making an entire purchase process smooth. I never felt that I was in pr I would like to Thanks Erick Grabruck for his outstanding customer service and making an entire purchase process smooth. I never felt that I was in pressure at all to purchase the vehicle. I will definitely recommend Erick and BMW of Rochester Hills, MI to anyone. Thanks!!! More

Great Experience! I was referred to this dealership by a friend of mine and after meeting the staff, it was evident why BMW of Rochester Hills was recommended. Tonya M I was referred to this dealership by a friend of mine and after meeting the staff, it was evident why BMW of Rochester Hills was recommended. Tonya Murray assisted me with the leasing of my new vehicle and was extremely helpful throughout the process. She continues to make herself available to this day for any question and is very timely in responding. I would highly recommend working with Tonya as her quality of work is first class, and she truly cares that her customers have the best experience possible when dealing with BMW of Rochester Hills. More

Intelligent and Pesonable Tonya was so helpful in helping me decide on my new car. She familiarized me with all of the bells and whistles on my car, helping me learn to program Tonya was so helpful in helping me decide on my new car. She familiarized me with all of the bells and whistles on my car, helping me learn to program music, store phone numbers and how to use the navigation system. She is extremely bright and working with her was a pleasure. More