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BMW of Riverside

Riverside, CA

4.2
378 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 378 reviews

September 03, 2022

I have purchased several cars in my lifetime and BMW of Riverside was the most transparent sales process of all my experiences. My salesman Luis was courteous and professional, the sales manager Nader, was More

by MichaelG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mattei
Sep 06, 2022 -

BMW of Riverside responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. We can't thank you enough for this awesome review and we look forward to working with you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

August 27, 2022

Mr Justin Christian’s was treated me excellent and did a wonderful on my car he was very Honest with me I will always go back because of him mohammad riaz Best Buy auto sales More

by bestbuyautosalesinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Christian
Aug 27, 2022 -

BMW of Riverside responded

We are truly so happy that you had a positive visit here with Justin! Thank you for this great review and we hope to see you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

August 25, 2022

Justin was very attentive and kept us informed of our service appointment. Riverside BMW is a great choice for BMW owners in the Inland Empire. More

by roland.dooley54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 26, 2022 -

BMW of Riverside responded

Justin is awesome and it's no surprise that he took such good care of you! We look forward to seeing you at your next service visit! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

August 20, 2022

Ulisses our service advisor goes out of his way makes sure to explain and advise us on what precautions to take on keeping our cars in the best shape possible ….. Thank you BMW Riverside!!! More

by Dimitri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulisses
Aug 22, 2022 -

BMW of Riverside responded

Customer satisfaction is our main goal, and it pleases us to hear of your service experience with Ulisses! Please do not hesitate to let us know if there is anything else we can do for you! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

August 15, 2022

Riverside BMW has always been fair with me cost wise. I have had 3 different service advisors through the years and all of them have been very good. My service advisor Justin is taking great care of me a More

by Yzrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 16, 2022 -

BMW of Riverside responded

Justin is awesome and it's no surprise that he took such great care of you! If we can help you out with anything else, please let us know. We hope to see you again soon. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

June 26, 2022

Fabian was as usual very good at explaining exactly what needed to be done to my car at this time. Have been going there for years and I always ask to get Fabian as my advisor. Only complaint I had this t More

by sinnettek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Jun 28, 2022 -

BMW of Riverside responded

Thanks for choosing us here for your service needs and for sharing this feedback. We do wash vehicles after service, however, our car wash was recently down for repairs, which is why your vehicle was not washed after your recent visit. It is up and running now and we'd be happy to provide you with a complimentary wash. Please contact me when you have a moment and I'd be happy to set up a time for you to bring your vehicle in. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

June 24, 2022

Daisy was my service advisor and she was amazing! She took care of ensuring I understood everything that was going to be done to the car and the car was returned road ready and clean. Daisy's custome More

by GilC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy
Jun 24, 2022 -

BMW of Riverside responded

We are thrilled to hear that Daisy took such good care of you and your vehicle! We really appreciate your feedback and hope to see you back again soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

June 23, 2022

Love Daisy! She goes above and beyond. Always fixes what needs fixin. I’ve worked with her many times and can always count on her. More

by swisener9498
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy
Jun 24, 2022 -

BMW of Riverside responded

We are thrilled to hear that Daisy always goes the extra mile to get you back on the road! Hope to see you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

June 23, 2022

Excellent service, George the tire guy was helpful, Justin is very polite and helped me with coupons! Jennifer in the office and everybody else are hope paid well, because they represent the German Aut More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Christian , George Mattei
Jun 24, 2022 -

BMW of Riverside responded

Hi Maria, it's so nice to see that our team made sure you left a happy customer! Thank you for this great review and we hope to see you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

June 03, 2022

They have always gone above and beyond whether selling us a car or repairing it. Mark is a great salesman and we enjoyed working with him. More

by PSTEWART
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 06, 2022 -

BMW of Riverside responded

We are pleased to hear that you always receive the service that you're looking for from Mark! We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

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