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BMW of Riverside

Riverside, CA

4.5
354 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 354 reviews

April 20, 2022

Excellent customer service and affordable prices! Staff are honest and knowledgeable! I will definitely recommend BMW of Riverside!✅ More

by henrylein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario and John, George Mattei
Apr 21, 2022 -

BMW of Riverside responded

It truly makes us happy to hear that you had an outstanding experience! We look forward to serving you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

April 19, 2022

Great service. Fast service. Mark is the best salesman ever. I will go back when buy again. More

by jksjk88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 20, 2022 -

BMW of Riverside responded

We are so happy that Mark took such great care of you during your recent visit! Thank you so much, and we look forward to doing business with you again in the future. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

March 05, 2022

So far I have experienced nothing short of “outstanding” customer service from BMW of Riverside. My hat goes off to Daisy, who has been my service advisor on multiple occasions. I have previously experie More

by Roland Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Keene
Mar 07, 2022 -

BMW of Riverside responded

It's wonderful to hear that Daisy provided you with the 5-star service you deserve! We are committed to customer satisfaction and appreciate your opinion! Regards, Antony Chandler General Manager customercare@bmwriverside.com

February 26, 2022

Good service! Nader, Luis, and Jennifer, all worked together and gave us a good deal! Superb employees and excellent service once again! More

by APATELGSM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nader, Luis, Jennifer
Feb 28, 2022 -

BMW of Riverside responded

It's a team effort here and we are so happy to see our team did a great job helping you get into a new BMW. Welcome to the family! Regards, Antony Chandler General Manager customercare@bmwriverside.com

February 04, 2022

Ulysses took care of my concerns promptly and efficiently. The service counter was friendly and addressed the services performed when picking up my vehicle. More

by Jacqueline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulysses
Feb 07, 2022 -

BMW of Riverside responded

Jacqueline, it's a pleasure to see that Ulysses made sure you had a smooth experience! Thanks for stopping by and we look forward to seeing you at your next service visit! Regards, Antony Chandler General Manager customercare@bmwriverside.com

February 04, 2022

ALWAYS Outstanding customer service from the service department! Thank You Fabian for taking excellent care of me and my car. LOVE MY BMW!!! More

by ROBBYN MAGNO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor FABIAN
Feb 04, 2022 -

ROBBYN MAGNO responded

THANK YOU AGAIN FABIAN

Feb 07, 2022 -

BMW of Riverside responded

Robbyn, it's wonderful to read that Fabian always provides you with a 5-star experience! Your business and time are much appreciated! We look forward to working with you again! Regards, Antony Chandler General Manager customercare@bmwriverside.com

February 02, 2022

Ulysses has taken care of my service needs multiple times and I always receive top notch service. I recommend BMW Riverside to all current and future BMW owners! More

by katmeadors10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulysses
Feb 03, 2022 -

BMW of Riverside responded

Ulysses is awesome and it's no surprise that he always provides you with a fantastic visit! Thank you so much for choosing us and we hope to see you again! Regards, Antony Chandler General Manager customercare@bmwriverside.com

January 11, 2022

The service Dept has hit ROCK bottom..They need people that actually know what they are doing . After The totaled My vehicle Jan 2021 & taking very little responsibility!!! You'd think they treat us bett More

by Wonkaticket123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fabian
January 01, 2022

Thank you Daisy for taking care of the engine oil and brake fluid service on my 2019 X6. Since 2011, I have consistently had positive experiences with BMW of Riverside staff. Great customer service. T More

by BenZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy and Fabian in Service Dept
Jan 10, 2022 -

BMW of Riverside responded

Thank you for being part of the family. We're happy to see Daisy and our team take great care of you and your BMW. We hope it's running like new and we look forward to seeing you here at your next service visit. Regards, Antony Chandler General Manager customercare@bmwriverside.com

December 31, 2021

Thank you Andrew and service team for another great experience. Andrew is always on top of his game. Prompt, professional and courteous. He continues to impress. Great job Andrew and service team. More

by Joesarkis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
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