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BMW of Riverside

Riverside, CA

4.2
378 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 378 reviews

February 16, 2023

BMW of Riverside always provides exceptional service. The only place I’ll bring my vehicle for oil changes or any of my service needs! More

by Jaycontreras22@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
Feb 17, 2023 -

BMW of Riverside responded

Thank you for choosing BMW of Riverside, Jay! We're proud of our team for always delivering excellent service and we look forward to providing you with another excellent visit soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

January 27, 2023

Extremely satisfied courteous finished my service and tire replacement on the same day ! I am very happy for that thanks BMW . Ulisis and Daisy went beyond my expectations. More

by Efrainbmw5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulisis and Daisy
Jan 30, 2023 -

BMW of Riverside responded

We are so happy to hear you loved your experience with us! We can't wait to work with you again. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

January 15, 2023

Uli is a very nice and knowledgeable service advisor. He explained what my car exactly needed repairs, very patient , considering customer budget and save my time . Thanks Uli. More

by lyjctu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uli
Jan 16, 2023 -

BMW of Riverside responded

We're so proud of Ulisses for working hard and delivering excellent service. Visit us again soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

January 14, 2023

My service advisor was Ulisses, and he is very professional. This is the second time I dealt with him, and I was very happy with the customer service he provided. He went above and beyond. More

by Deyanira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulisses
Jan 16, 2023 -

BMW of Riverside responded

Welcome back, Deyanira! We're so glad Ulisses ensured another 5-star visit. Until next time! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

January 12, 2023

Great customer service. Justin did a phenomenal job. Smooth transaction will be back for sure. More

by Abugeorge007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Pete valentine
Jan 13, 2023 -

BMW of Riverside responded

Thank you for choosing BMW of Riverside! We look forward to providing you with another excellent visit soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

December 13, 2022

This is my first BMW. I was told not to take my car to the dealership. It's too expensive! That's incorrect. I price BMW of Riverside against other dealerships and auto re More

by Big O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob T.
Dec 14, 2022 -

BMW of Riverside responded

Congratulations on your first BMW, Ottis, and thank you for letting us help you care for it! We're so proud of Rob for ensuring an excellent visit! We look forward to working with you again. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

November 15, 2022

This place has great customer service, rob in service is very professional and knowledgeable. Very happy with service More

by bsulli77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob , George Mattei
Nov 16, 2022 -

BMW of Riverside responded

Thank you for choosing BMW of Riverside! We're so glad Rob & our team took excellent care of you. Until next time! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

November 11, 2022

I have been part of this Bimmer Family at BMW Riverside since 2009 and will not go to another dealer for Service and Sales 6 of 7. I love this professional and courteous dealership. More

by Cassie Da Truth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR and his team
Nov 14, 2022 -

BMW of Riverside responded

Thank you for choosing us all these years, Cassie! We want nothing but the best for our customers and we're so happy you always have such great experiences here! We look forward to working with you for many more years to come! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

November 01, 2022

Ryan Rocheleau in Service department took great care of me and my two cars! He has always provided excellent service and representation for BMW of Riverside. The service department is one of the primary r More

by GGB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rocheleau
Nov 02, 2022 -

BMW of Riverside responded

We want nothing but the best for our customers and we're so happy Ryan always ensured you're taken care of! We look forward to working with you for many more years to come! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

October 15, 2022

Thank you Daisy for getting my BMW X2 oil change done quickly. Everything was smooth and l am thankful l was able to come in on a walk in. More

by nnuunneezz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy in service
Oct 17, 2022 -

BMW of Riverside responded

We are glad to hear that Daisy got you in and out as soon as possible! We look forward to working with you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

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