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BMW of Riverside

Riverside, CA

Overview
Reviews
4.2
378 Reviews
Call Dealership (855) 503-2706

3060 Adams St

Riverside, CA

92504

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Showing 378 reviews

July 07, 2023

I recently visited BMW Riverside for the first time. Service was wonderful (Rob), excellent customer service. Everyone was professional and courteous. Great experience. More

by CBALLY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Jul 07, 2023 -

BMW of Riverside responded

We're thrilled your first visit with us went seamlessly! We can't wait to deliver another 5-star visit soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

July 06, 2023

I recently visited bmw of riverside I recommend anyone to bmw of riverside and I thank you Sergio h. You the best, thank More

by Nguyen.thomash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio h., George Mattei
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Jul 07, 2023 -

BMW of Riverside responded

Thank you for your stars and recommendation, Nguyen! We're so proud of Sergio and our team for delivering quality service. Until next time! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

June 06, 2023

Unfortunately I have dealt with many SoCal dealers over the years, but BMW of Riverside (Jonathan) made my recent lease transaction a very pleasant experience. More

by Beemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Micheal, sales, and Haley Chloupek, finance.
Report | Print
Jun 07, 2023 -

BMW of Riverside responded

We're here to help and happy to see that Jonathan and our team made your recent experience a great one. Thank you for the opportunity to earn your business and we hope to provide you with this same great service again in the future. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

June 02, 2023

Great work keep up good work great experience looking forward to go back for service again More

by mopour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mattei
Report | Print
Jun 02, 2023 -

BMW of Riverside responded

It's our pleasure! Thanks so much for stopping by and we can't wait to provide you with this same 5-star service at your next visit. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

June 01, 2023

BMW of Riverside is the best dealership in Southern CA. The Sales staff and Finance Staff are Top Kotch. If you want to be treated with respect and given every opportunity to drive off in the car of your More

by GSump2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry, JR and Jenifer , George Mattei
Report | Print
Jun 02, 2023 -

BMW of Riverside responded

Thank you so much for your loyalty to us here! We're lucky to have you as a valued customer and we look forward to working together for another 25 years! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

April 16, 2023

Daisy is my service advisor very easy to work with, and she covers every detail of the work. I'll give her ten stars for excellent customer service. More

by efloresca70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy, George Mattei
Report | Print
Apr 17, 2023 -

BMW of Riverside responded

We're so happy to hear it, efloresca70! It's our pleasure to provide you with excellent service! Until next time! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

March 28, 2023

Justin was my service advisor. I feel he went above and beyond for me . outstanding young man. He finished all work and met all demands. Excellent job. More

by dennissparrow49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service
Report | Print
Mar 28, 2023 -

BMW of Riverside responded

Thank you for taking the time to share your experience, Dennis. We're so happy to hear Justin ensured your vehicle was taken care of properly! Please don't hesitate to reach out if there's anything else we can help with! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

March 15, 2023

Great and quick at the service drive. Car was worked on in a timely manner. No issues. Would come again. More

by Miggsvaldez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Keene
Report | Print
Mar 16, 2023 -

BMW of Riverside responded

We're so glad to hear your vehicle was taken care of, Miggs! We look forward to delivering another 5-star visit soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

March 10, 2023

Dealership I only go to for all my BMW related business. Like the people I have been helped with More

by Liam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rocheleau
Report | Print
Mar 10, 2023 -

BMW of Riverside responded

Thank you for being a valued member of the family, Liam! We look forward to continuing to deliver excellent service for years to come. Take care. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

March 02, 2023

Awesome job! Process was simple. Dealership took care of everything. They guy who helped me was friendly and honest. Price reasonable. Car was inspected thoroughl More

by keplma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
entire service department.
Report | Print
Mar 02, 2023 -

BMW of Riverside responded

Thank you for trusting us with your vehicle! We're so proud of our team for delivering excellent service. Until next time! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

Mar 02, 2023 -

keplma responded

Best dealership in town. My car is spoiled! They provide great service.

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