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BMW of Riverside

Riverside, CA

4.5
354 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 354 reviews

September 28, 2022

Professional, great service, car was done timely as promised. My service advisor was helpful and knowledgeable. More

by chrisckkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulisses Torres
Sep 29, 2022 -

BMW of Riverside responded

Thank you so much for your positive feedback and we hope to see you at your next service visit! Take care! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

September 24, 2022

Justin Christian is always proactive in getting me good customer service He’s a real people skilled person I just think he’s the BEST! More

by Casper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Christian
Sep 26, 2022 -

BMW of Riverside responded

Casper, we are thrilled that Justin always takes such good care of you! We look forward to working with you again soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

September 23, 2022

Hi Daisy was my service adviser and let me tell you she went above and beyond with great customer service. She provided all the information I needed and informed me when my car would approximately be ready More

by mharo629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
daisy , George Mattei
Sep 26, 2022 -

BMW of Riverside responded

We are so happy that Daisy was able to take care of all of your needs and we're proud to have her on our team. We look forward to working with you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

September 09, 2022

Great service at this dealership. I took my car in for some concerns and Daisy (my service rep) was able to get me a loaner vehicle as soon as it became available. She was very inform More

by louisreyes01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy (Service Advisor)
Sep 12, 2022 -

BMW of Riverside responded

We are glad that Daisy was able to get your car back to running like new! We hope to see you back here again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

September 08, 2022

Rob trueworthy was really helpful walking me thru expanses i expect to spend after my maintenance package More

by Liam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Trueworthy
Sep 09, 2022 -

BMW of Riverside responded

Hi Liam, we are pleased to hear that Rob made sure you had a smooth service visit! Can't wait to see you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

September 03, 2022

I have purchased several cars in my lifetime and BMW of Riverside was the most transparent sales process of all my experiences. My salesman Luis was courteous and professional, the sales manager Nader, was More

by MichaelG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mattei
Sep 06, 2022 -

BMW of Riverside responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. We can't thank you enough for this awesome review and we look forward to working with you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

September 03, 2022

Justin at service went above and beyond when I came in for an oil change. He threw in some spark plugs which were covered under warranty along with some other maintenance and provided me a loaner car over More

by RolandoSotomayor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Christian
Sep 06, 2022 -

BMW of Riverside responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Justin! Please let us know if there is anything else we can help you with! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

August 27, 2022

Mr Justin Christian’s was treated me excellent and did a wonderful on my car he was very Honest with me I will always go back because of him mohammad riaz Best Buy auto sales More

by bestbuyautosalesinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Christian
Aug 27, 2022 -

BMW of Riverside responded

We are truly so happy that you had a positive visit here with Justin! Thank you for this great review and we hope to see you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

August 25, 2022

Justin was very attentive and kept us informed of our service appointment. Riverside BMW is a great choice for BMW owners in the Inland Empire. More

by roland.dooley54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 26, 2022 -

BMW of Riverside responded

Justin is awesome and it's no surprise that he took such good care of you! We look forward to seeing you at your next service visit! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

August 20, 2022

Ulisses our service advisor goes out of his way makes sure to explain and advise us on what precautions to take on keeping our cars in the best shape possible ….. Thank you BMW Riverside!!! More

by Dimitri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulisses
Aug 22, 2022 -

BMW of Riverside responded

Customer satisfaction is our main goal, and it pleases us to hear of your service experience with Ulisses! Please do not hesitate to let us know if there is anything else we can do for you! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

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