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BMW of Riverside

Riverside, CA

4.5
354 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 354 reviews

January 12, 2023

Great customer service. Justin did a phenomenal job. Smooth transaction will be back for sure. More

by Abugeorge007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Pete valentine
Jan 13, 2023 -

BMW of Riverside responded

Thank you for choosing BMW of Riverside! We look forward to providing you with another excellent visit soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

December 13, 2022

This is my first BMW. I was told not to take my car to the dealership. It's too expensive! That's incorrect. I price BMW of Riverside against other dealerships and auto re More

by Big O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob T.
Dec 14, 2022 -

BMW of Riverside responded

Congratulations on your first BMW, Ottis, and thank you for letting us help you care for it! We're so proud of Rob for ensuring an excellent visit! We look forward to working with you again. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

November 15, 2022

This place has great customer service, rob in service is very professional and knowledgeable. Very happy with service More

by bsulli77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob , George Mattei
Nov 16, 2022 -

BMW of Riverside responded

Thank you for choosing BMW of Riverside! We're so glad Rob & our team took excellent care of you. Until next time! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

November 11, 2022

I have been part of this Bimmer Family at BMW Riverside since 2009 and will not go to another dealer for Service and Sales 6 of 7. I love this professional and courteous dealership. More

by Cassie Da Truth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR and his team
Nov 14, 2022 -

BMW of Riverside responded

Thank you for choosing us all these years, Cassie! We want nothing but the best for our customers and we're so happy you always have such great experiences here! We look forward to working with you for many more years to come! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

November 01, 2022

Ryan Rocheleau in Service department took great care of me and my two cars! He has always provided excellent service and representation for BMW of Riverside. The service department is one of the primary r More

by GGB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rocheleau
Nov 02, 2022 -

BMW of Riverside responded

We want nothing but the best for our customers and we're so happy Ryan always ensured you're taken care of! We look forward to working with you for many more years to come! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

October 15, 2022

Thank you Daisy for getting my BMW X2 oil change done quickly. Everything was smooth and l am thankful l was able to come in on a walk in. More

by nnuunneezz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy in service
Oct 17, 2022 -

BMW of Riverside responded

We are glad to hear that Daisy got you in and out as soon as possible! We look forward to working with you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

October 13, 2022

Mark Decker provided Excellent Customer Service! I didn’t feel rushed or pressured, Mark provided options and allowed me time to make a decision. Michelle Jennifer Wright also provided excellent ser More

by I.Dunlap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Decker
Oct 14, 2022 -

BMW of Riverside responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience with Mark and Michelle. Feel free to call or stop by if there is anything else we can do for you. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

October 12, 2022

Thank you for the great service provided by service advisor Ryan for my X5 . He was friendly, helpful and got the service completed timely. More

by Sf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 13, 2022 -

BMW of Riverside responded

It pleases us to see that Ryan provided you with a positive service visit! We look forward to serving you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

October 04, 2022

Ryan was awesome. Attentive and my experience overall was much better than I've had at other bmw dealerships More

by Mamejia224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 05, 2022 -

BMW of Riverside responded

We are so proud of Ryan and his efforts to provide you with a memorable visit! We hope to see you again soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

September 30, 2022

Fabian in service, John as service manager who has helped me for years and JR in sales will get the job done More

by Allengt3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Oct 03, 2022 -

BMW of Riverside responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Fabian and John! We look forward to working with you for many more years to come! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

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