BMW of Riverside

We loved working with Mark Decker. He was very accommodating, friendly and worked for us to find the right X5 and best deal! He was very accommodating, friendly and worked for us to find the right X5 and best deal! More

The agent Rob Trueworthy is probably the last person you want to help you with your car. Add in the dishonesty, misrepresentation of vehicle status, absent management, and overall poor service, and you have want to help you with your car. Add in the dishonesty, misrepresentation of vehicle status, absent management, and overall poor service, and you have one of the worst service centers around. More

Excellent communication, gave me his cell phone number and was quick to reply, purchased a car with the dealership being 350 miles away and was quick to reply, purchased a car with the dealership being 350 miles away More

I always take my car in fir service to BMW of Riverside. They have excellent service! Justin is the best! They have excellent service! Justin is the best! More

I dropped by today with a simple tire pressure warning, one person asked me if I had an appointment. I said no. He said he would find a service advisor for me and pointed him out. That person was very busy one person asked me if I had an appointment. I said no. He said he would find a service advisor for me and pointed him out. That person was very busy with other customers, moved cars around, but had no time for my simple issue. So I left without solving my issue. More

I lease two vehicles with BMW Riverside, my last sales person was Jamil Razzak, I contacted him two weeks ago two times and haven't hear from him, he told me that he was sending the information of the veh person was Jamil Razzak, I contacted him two weeks ago two times and haven't hear from him, he told me that he was sending the information of the vehicle that I was interesting but I haven't hear from him , my lease expire within 5 days, I'm calling other dealers but the service here is not that good anymore More

This is my third BMW that bought here. I love my BMW of course. I also love the service I receive. I have no complaints. I especially like receiving loaner cars when my service will be len I love my BMW of course. I also love the service I receive. I have no complaints. I especially like receiving loaner cars when my service will be lengthy in time. More

Ryan is my service contact and my recent service was handled with care and dispatch. All my service concerns were dealt with immediately and satisfactorily. handled with care and dispatch. All my service concerns were dealt with immediately and satisfactorily. More

We researched a car from BMW Riverside CA. online and drove to the dealership to purchase the vehicle with a draft from our Federal Credit Union. After agreeing to purchase the vehicle the own online and drove to the dealership to purchase the vehicle with a draft from our Federal Credit Union. After agreeing to purchase the vehicle the owner/salesperson refused to accept our draft and insisted if we wanted the car we had to finance with BMW. We declined and wasn't afforded the opportunity to hold the vehicle for three days until the draft cleared. We were told to have the bank wire them the money. They advertise reasonable sales prices but charge inflated interest rates. Sadly I hope people of all races are not treated in this manner or anyone period. We are people of color and and sincerely hope it wasn't that. Do not fall for this scheme and purchase under duress from this place. Signed two disabled veterans (Retired Nurse/ Professor and government employee). Do not stop here unless you want to be taken advantage of. We plan to report them to BBB.org and our credit Union. Sadly, I purchased my first BMW X5 in 2014 from them and I shouted from the roof top-how great they were. More

Mark Decker is outstanding. Everyone I met was A+++!!!! From finance to returning my lease - great experience. Everyone I met was A+++!!!! From finance to returning my lease - great experience. More