
BMW of Riverside
Riverside, CA
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I love BMW of Riverside! The service was impeccable, and their communication with me regarding my car were timely. Ullisees, the service advisor was very polite and very in The service was impeccable, and their communication with me regarding my car were timely. Ullisees, the service advisor was very polite and very informative. I had a very positive experience with the service I got. More
Mark was excellent to work with, he was very professional, he is methodical at his craft, and went the extra mile to make sure we walked away 100% satisfied with our trade in of our 530e and our professional, he is methodical at his craft, and went the extra mile to make sure we walked away 100% satisfied with our trade in of our 530e and our lease of the new ix! Thanks Mark!!! More
Larry is the go to guy. Larry goes above and beyond to help you get the BMW you want. I am enjoying my car and looking forward to getting my next one with Larry again! Larry goes above and beyond to help you get the BMW you want. I am enjoying my car and looking forward to getting my next one with Larry again! More
I always have a wonderful experience when I come to this dealer. Justin at service always provides the best customer service! He literally goes above and beyond for his customers. Thank you Justin! dealer. Justin at service always provides the best customer service! He literally goes above and beyond for his customers. Thank you Justin! More
Excellent service , always looking for optimal performance of the vehicle. They even replaced my rotors and rear brakes even we didn’t ask for it as we didn’t noticed theirs weee worn. Everythi performance of the vehicle. They even replaced my rotors and rear brakes even we didn’t ask for it as we didn’t noticed theirs weee worn. Everything covered by warranty. More
This team at BMW of riverside was an absolute pleasure to work with. They were very quick to process the paperwork and exceeded all of my needs. I would highly recommend working with this dealership. work with. They were very quick to process the paperwork and exceeded all of my needs. I would highly recommend working with this dealership. More
Ryan Rocheleau was service advisor. He kept me informed and didn’t push to have extra work done. He also looked for and applied discounts. I never like getting maintenance work or repai He kept me informed and didn’t push to have extra work done. He also looked for and applied discounts. I never like getting maintenance work or repairs on a car But he made it as good as possible. More
This is one of the worst Service Departments. Trying to get a call into or back is like finding the fountain of youth. They have no clue what Customer Service is nor how to provide it. Sad that t Trying to get a call into or back is like finding the fountain of youth. They have no clue what Customer Service is nor how to provide it. Sad that they are my closest option. There personnel answering the phone are no more than glorified secretaries that have no clue where people are, how to transfer, nor be responsive. More