
BMW of Riverside
Riverside, CA
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My name is Ashley Johnson, and i just purchased a new 328I from BMW of Riverside. Pablo was the salesman and he was wonderful. Very knowledgeable, patient, and extremely professional, kind and considerat 328I from BMW of Riverside. Pablo was the salesman and he was wonderful. Very knowledgeable, patient, and extremely professional, kind and considerate. I can't say enough about my experience purchasing my BMW from BMW of Riverside. I want to give xxxxxxto Pablo and Gilbert Valentine. More
MY NAME IS PATRISIA PAIZ AND MY HUSBAND IS WAGNER PAIZ. MY NAME IS PATRISIA PAIZ AND MY HUSBAND IS WAGNER PAIZ. THE REASON WHY WE GIVE THE ABOVE RATING IS BECAUSE BMW OF RIVERSIDE WAS EXCELLENT INCLUDING I MY NAME IS PATRISIA PAIZ AND MY HUSBAND IS WAGNER PAIZ. THE REASON WHY WE GIVE THE ABOVE RATING IS BECAUSE BMW OF RIVERSIDE WAS EXCELLENT INCLUDING IT'S STAFF, MOST OF ALL WAS OUR SALES MAN PABLO HOJBERG HE PROVIDED EXCELLENT SERVICE AND WALKED US THROUGH EVERYTHING I DIDNT THINK BUYING A NEW CAR WAS SO EASY HE MADE IT QUICK AND WAS VERY HELP AND EXPLAINED THE WHOLE PROCESS .. ME AND MY HUSBAND ARE VERY SATISFIED WITH THE SERVICE PROVIDED BY BMW OF RIVERSIDE AND ITS STAFF.. WE WILL BE HAPPY TO RECOMMEND IT TO ANY ONE WE KNOW More
I shopped multiple BMW dealerships before choosing BMW Riverside. In essence, BMW's are BMW's. Sure the prices and options differ slightly, but its people that made the biggest difference in my mind. I wo Riverside. In essence, BMW's are BMW's. Sure the prices and options differ slightly, but its people that made the biggest difference in my mind. I worked with Roland Clark throughout the shopping and sales process. He was highly responsive, up front and honest to the letter, and just a joy to work with. Probably most impressive was the fact that he did a walk around my new car and found a flaw that I didn't even see. He called it to my attention and said they'd pick up the car and fix it. Very impressive. I also met with Tye Gilbert (sales manager) who was a class act as well. I couldn't recommend BMW Riverside any higher. More
The sales rep was FANTASTIC! Pablo will take care of you because he has the heart to help and not to sell. Same goes for Ted and C.C. When you meet the three of them you will always want to go back every ti because he has the heart to help and not to sell. Same goes for Ted and C.C. When you meet the three of them you will always want to go back every time you decide to purchase a new vehicle. BMW of Riverside is the best place to get your bmw. The people there will always make you smile. More
We got our first car as a couple. Mike and Dolan did everything to keep our business. Mike did a great job on showing us the selection and facilitaing the sale. We will be recommending them for anybody everything to keep our business. Mike did a great job on showing us the selection and facilitaing the sale. We will be recommending them for anybody looking for the ultimate car. More
The sales rep.is a nice true professional , the manager is so friendly and helpful! We got the what we been looking for at the best price we wished. I will definitely get my next BMW from this wonderful is so friendly and helpful! We got the what we been looking for at the best price we wished. I will definitely get my next BMW from this wonderful delaership! More
Great experience. Stright forward negotiations. No hassle at all. Deal made in less than 15 min. Transaction in about the same time. Roland in internet sales is superb. Friendly, not overbearing, i hassle at all. Deal made in less than 15 min. Transaction in about the same time. Roland in internet sales is superb. Friendly, not overbearing, informative and straight shooter. If you are buying a BMW in So Cal I would contact him. You will not be disappointed. More
I actually had purchased my X5 from BMW of Riverside in August of '09, but that sales experience was excellent. Larry Winkler worked with me to special order a car that had the options that I wanted, rathe August of '09, but that sales experience was excellent. Larry Winkler worked with me to special order a car that had the options that I wanted, rather than just trying to stuff me into something that they had in stock. They didn't even require a deposit from me, and the price they gave me was extremely competitive. Fast forward 2 years later (now): I came in to the dealership to see about obtaining an accessory that should have been in the car when I bought it, but had been omitted somehow; a Smart Phone Integration cable. I spoke to Jim Hutton and explained the situation to him, and Jim directed me to Efrain Ruiz in the parts department. Based on the information I provided and a bit of research Efrain discovered that the part should indeed have been included with the car 2 years ago. With Jim Hutton's approval they ordered the part for me free of charge, and gave my husband a free T-shirt! Now this is really bending over backwards for a customer, I think. I didn't go in demanding anything, and to be honest I really didn't think I was going to get this cable 2 years later for free, even though it should have been there. But they didn't hesitate to take the steps to keep me a happy customer. Excellent experience with BMW of Riverside! More
This is my fifth new BMW purchase from BMW of Riverside. They have always been courteous, helpful, and not pushy with the sale. They go out of their way to make sure that you are happy and to find you the They have always been courteous, helpful, and not pushy with the sale. They go out of their way to make sure that you are happy and to find you the perfect car, whether they have it or have to bring it in from 100 miles away. Whenever I've had a problem with my cars they have always made every effort to fix the problem as fast as possible and provide a loaner car until they get it right. Pablo is the best car salesman that I have ever dealt with. I called him to tell him that I might be interested in purchasing a new car, and by the time I got to the dealership that evening he had found the perfect 535i and had it waiting for a test drive. He makes it a pleasure to buy a car every time and knows the answer to any question about the car that you can think of off the top of his head. Based on my experience buying and servicing BMWs in two other states before I moved to California I can tell you that not every BMW dealership is the same. BMW of Riverside is a step above the rest. More
I recently purchased a limited availability BMW (1M Coupe ~ 800 total for the US) through BMW of Riverside. I called many dealers in March 2011 when this car was released for sale and many treated me very p ~ 800 total for the US) through BMW of Riverside. I called many dealers in March 2011 when this car was released for sale and many treated me very poorly, only wanting to take my deposit money and would not commit to a price until a later date. Some even would not let anyone put a deposit down, and instead said the cars would go to the highest bidder once they arrived. When I called Joe Garcia, he was very up front with me about the allocation process, his availabilty for my needs, and we settled on a configuration and a fair price on the first call. Over the next few months, everything Joe and I agreed upon came true and he even hooked me up with European Delivery (which I understand many dealers would not entertain on this car...due to the extra work). It is now October and I just came back from Europe where I picked up my new 1M Coupe -- configured exactly how I wanted it, delivered when I wanted it, and at a price that was one of the fairest I have heard of for this limited car. I HIGHLY RECOMMEND this dealership, and in particular Joe Garcia, for anyone who is looking for a new BMW. More