BMW of Riverside
Riverside, CA
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I was selected to lease the BMW Active E, which is a 100% electric BMW. It is a field test car with only 700 cars being leased in the U.S. it took nearly 11 weeks to get the car, and throughout that time, electric BMW. It is a field test car with only 700 cars being leased in the U.S. it took nearly 11 weeks to get the car, and throughout that time, Roland Clark was very helpful and attentive. When I took delivery of the car, I met Pablo and he was excellent. Pablo is very gracious, good at explaining the car and it's many features, and makes himself available for anything you need from sales to service appointments, etc. both Roland and Pablo followed up with me after I took delivery of the car. I love the electric BMW and appreciate the great service at this dealer. More
Had to take my BMW Active E in for service. John Horgan was excellent in his service, knowledge of the car and the service required, and his follow-up. The best dealer service experience I have ever had w was excellent in his service, knowledge of the car and the service required, and his follow-up. The best dealer service experience I have ever had with any car! I highly recommend this dealer. More
Just picked up my ordered M3. Throughout the process Pablo has been extremely helpful and nice. My experience with him was wonderful and pain free. I have dealt with him before and recomended him to oth Pablo has been extremely helpful and nice. My experience with him was wonderful and pain free. I have dealt with him before and recomended him to others and all had a wonderful experience. Thank you my freind for helping me with my M3 A.A. More
I got an email from these guys about their 'Insane Pricing' deals thru March (they had the 328i on lease $189!!) Went in y'day to trade my X5 in for a newer car in any BMW model - My heart was still s Pricing' deals thru March (they had the 328i on lease $189!!) Went in y'day to trade my X5 in for a newer car in any BMW model - My heart was still set on the x5 cuz I'm used to the space, but then hubby & I liked the 335i too, so we went in to survey the 'insane' pricing on the 335. Pablo listened to us carefully, clearly understood what we wanted, gave us some straight facts & ran us through our reasonable & practical options - NEAT Salesman indeed! He blew us away with the super-fuel-efficicent 335D (Diesel)- This would give us the power of an X5/X6 with the fuel economy & drive of (or better than) any Japanese sedan - and you'd pay far less than the X5/X6 - AMAZING!! The adrenaline was pumping hard & fast (not the car's, but ours!!), but again, I wanted more room, so we went on to see the X5s and from what Pablo correctly explained to us, these were off our budget (monthly payment of about $400-450max), unless we went for a CPO (certified pre-owned) X5 & that's when the magic started! He showed us a 2009 X5, Black-on-black just like we love, Fully loaded, Sports & Technology packaged, 34K miles, in mint condition & (Just when we thought it couldn't get any better) 3rd row seats! SWEET!!! He guided us through the whole process of getting our old car evaluated for the trade-in, got the new one detailed & sparkling-new, answered all our questions as we went through all the documentation & Voila - in just a few hours, we drove out in a gorgeous, smooth, shiny-new, posh-n-sporty CAR OF OUR DREAMS, without burning a hole in our pockets. Thanks to Pablo, we stayed within budget, got a great deal, saved a lot of time & hassles and learned the ins-&-outs of the new baby.. all in just a few hours. Thanks Pablo, for helping us realise a life-long dream! More
My husband and I went looking for a new car and fell in love with the 128I sports convertible. We were shown by our Brenner O'Brien team everything about the car, was taken for a test drive, and sold a ca love with the 128I sports convertible. We were shown by our Brenner O'Brien team everything about the car, was taken for a test drive, and sold a car with great grace. They were wonderful and our experience was fantastic. No monking around, just the truth! I would return to BMW of Riverside and the Brenner O'Brien team when we are ready to trade in and buy another car. We will also recommend to all our friends to go there. Thank you Brenner O'Brien team!!! More
I recently picked up a built to order X6 M from Roland Clark out at BMW Riverside, 44 miles from home. My local BMW dealership is less than a mile from where I work, but they simply didn't have Roland's c Clark out at BMW Riverside, 44 miles from home. My local BMW dealership is less than a mile from where I work, but they simply didn't have Roland's customer service abilities nor his product kowledge. Roland was outstanding and covered the deal from start to finish over the phone. He constantly kept me informed with vehicle build status and shipping, and responded to my constant questions same day. He also went out of his way to find other ways to reduce the lease payment even after we already had a deal in writing. When it came to signing contracts, there were no finance people, no pushing products I didn't need, just Roland. A second BMW is now on order through Roland; that should speak for itself. More
I had come to know about about Riverside BMW from a mutual friend who just bought a new 535I from Riverside BMW. This personal Friend spent about 3 to 4 wks calling around to different dealerships in t mutual friend who just bought a new 535I from Riverside BMW. This personal Friend spent about 3 to 4 wks calling around to different dealerships in the area for the best possible deal he could find and the guys at BMW riverside were the most aggressive and agreeable to deal with after his findings. These guys were down to earth guys.. Not trying to " sell me " so to speak. Sure they're in business to make a profit like all dealers of course but these guys were the best to deal with from all the dealerships I tried as well. I'm from San Diego and there are 7 dealerships locally. All of them in the end were honestly trying to rip me off. Only BMW riverside were the honest ones.. Jim Hutton and Pablo Hojberg were simply excellent to deal with. They gave me a very fair agressive deal that beat all the dealers my friend and I did try. I bought a 650I from their shop in the end. I highly recommend you use them only for your next car buy. Shane More
This was, without exception, the best purchase experience we have ever had. The sales staff was excellant, the transaction was smooth & fast, the additional requests, chrome wheels & window tint, were handle we have ever had. The sales staff was excellant, the transaction was smooth & fast, the additional requests, chrome wheels & window tint, were handled immediately. I would highly recommend this dealership to my family & friends without reservation. Don Hutton & Pablo Hojberg were very professional, extremely couteous, handled all our requests without hesitation & made us feel very comfortable. More
From the minute I walked in, I knew that I would leave as a satisfied customer and I did. I left with the car of my dreams and excellent service to brag about. a satisfied customer and I did. I left with the car of my dreams and excellent service to brag about. More
The dealership was wonderful to me. A nice gentleman name Larry (lawrence) Olson assisted me. He was not pushy; yet he was friendly. I ended up driving away with a great 2009 128i convertible in which I neve Larry (lawrence) Olson assisted me. He was not pushy; yet he was friendly. I ended up driving away with a great 2009 128i convertible in which I never thought I could. He gave we a great deal and worked with me trading in my old BMW. The car was certified pre-owned and has warranty until 2014. Although it is used, you would never know it. It was a great early birthday gift. The best part was after a few days, I noticed a loose thread on the convertible cover, and a bee in my third tail light, I took the car in and when I picked up the car, they gave me a brand new Cover that I didn't expect. Their quality of work is by far magnificent. On top of all that, they gave me a 2011 335d to drive until its fix. I wanna Also mention that Jose meza was the service guy that helped me. He kept me updated on my car. I would recommend this dealership to everyone. No lemon cars here and great services. I drive an hour there and it was worth it . Thank you BMW of riverside for putting a smile on my face . More