BMW of Riverside

He was fast friendly and knowledgeable about the car. Also was very exact about what was going on with the car. I would request him again for service Also was very exact about what was going on with the car. I would request him again for service More

We Purchased a BMW from Riverside BMW in September 2013, I had a good experience with Mr. Ward treated us special. Mr. Ward was very Professional, Courteous, made sure that we get what we needed and worked I had a good experience with Mr. Ward treated us special. Mr. Ward was very Professional, Courteous, made sure that we get what we needed and worked so hard to get us a very good price of an X3. In a few words Mr Ward Rolls out the Red carpet for Me, He makes me feel at ease. I love this Dealership and would Recommend anyone to go there. We were so lucky and thankful that Mr Ward was the sales person that we delt at BMW Riverside. Thank you for Having such a great employee like Mr Ward he is someone I can Trust with his opinions regarding my Car. More

It was closing time but got the car taken care of and a rental car all after closing and made to feel was no bother rental car all after closing and made to feel was no bother More

It was very easy to setup an appointment. They were courteous and when I was late they still accommodate me. They were very professional and informative. They provided us with a courtesy car. I would d courteous and when I was late they still accommodate me. They were very professional and informative. They provided us with a courtesy car. I would definitely recommend them and would go back. More

Called service to schedule a recall service with them, i got my appointment for the next day which was great. The service was done within the time window given. This is a really great place to have you BMW got my appointment for the next day which was great. The service was done within the time window given. This is a really great place to have you BMW service done. More

Yes, I purchased my BMW at this dealership 5 years ago. The sales personnel were outstanding. The same level of professionalism is carried down to the service department. The sales personnel were outstanding. The same level of professionalism is carried down to the service department. More

I recently had my first service since purchasing my BMW. My service advisor Nicholas Cappellano is very knowledgeable and helpful. He always make sure that I'm completely satisfied with my service or produ My service advisor Nicholas Cappellano is very knowledgeable and helpful. He always make sure that I'm completely satisfied with my service or products before I leave. I switched over to Riverside BMW after going to other dealerships for the great service and attention to detail that I receive every time. Riverside BMW will always receive my business. More

I was interested in a new BMW X5 Diesel and looked first at BMW of Riverside. I had a good experience with the client advisor Elnaz (Joe) I worked with who stayed in touch with me and helped me work out a at BMW of Riverside. I had a good experience with the client advisor Elnaz (Joe) I worked with who stayed in touch with me and helped me work out a very favorable deal. Jennifer in finance was also super to deal with; I know getting me the finance deal I wanted wasn't nearly as easy as she made it look. The whole experience went as smooth and I could have hoped for. I love my new BMW! I would recommend Riverside BMW to anyone. More

Service department completed a "Vehicle Check" which I paid for and failed to mention of recommend service items that ended up coming due two weeks later. which I paid for and failed to mention of recommend service items that ended up coming due two weeks later. More

I needed to get a new car, and always having wanted a BMW, I went to Irvine BMW (since I live in Orange County) where I was told that even though I had good credit, it was too limited, so there was no wa BMW, I went to Irvine BMW (since I live in Orange County) where I was told that even though I had good credit, it was too limited, so there was no way I’d get approved for a car. They weren’t even willing to consider. I then went to BMW of Riverside where I was treated much differently from the beginning. They wanted to help me and were confident they could get me the car I wanted. They did! The sales person, Tim Burgess, even insisted I test drive the car when I already knew what I wanted. I ended up leasing a beautiful 3-series. The sales manager I worked with, Ty Gilbert, was exceptionally helpful, genuinely interested and caring, and was able to make me a great deal! They all stayed late to make sure I could get the car that same day. Another sales rep, Jamil, also helped and even stayed until past midnight in order to explain everything in the car before I drove it off the lot. I was very impressed! The only reason I’m giving 4 “stars” for quality of work is because a couple of times Tim didn’t know how to use their computer system which caused some delays. Overall, the service was exceptional. This was one the first time I purchased a new car from a dealership, and I couldn't be happier with my experience. BMW of Riverside made it happen for me! I’ll be happy to come back. More