BMW of Riverside

I expect more from BMW BMW of Riverside came highly recommended from a friend of mine. They mentioned the no hassle and very personable sales reps at this location, so I too BMW of Riverside came highly recommended from a friend of mine. They mentioned the no hassle and very personable sales reps at this location, so I took my chances and drove to Riverside, almost a 45 minute drive from my home. When I arrived I was greeted my a nice gentleman, right away I was impressed by his hospitality and willingness to help me in the process of finding my first BMW. After a few test drives I found the car I wanted and was sat down to go over numbers and figures. Although my salesman was a gentlemen throughout my stay, Anthony Caruso ruined my experience. To make a long story short, Anthony Caruso ruined the deal and I left without purchasing the BMW I wanted because of his attitude. Anthony was very unpleasant and acted as though losing my business was no big deal because someone else will come in and buy the car. Sure I could of walked away with the car but I don't do business with people who are as rude as he is. I actually purchased my BMW at BMW of Ontario a few days later for the price I was negotiating with Anthony. Not only did you lose my business but I will now be referring my family and friends to Ontario BMW. More

BMW Of Riverside you rock My saleperson at BMW of Riverside was awesome Craig Deloach thank you for making my dreams come true I love my new car you rock. My saleperson at BMW of Riverside was awesome Craig Deloach thank you for making my dreams come true I love my new car you rock. More

BMW was fantastic I hate to buy cars! Larry Winkler at Riverside BMW completely changed my mind about all of this. He is quite simply the best car person I have ever d I hate to buy cars! Larry Winkler at Riverside BMW completely changed my mind about all of this. He is quite simply the best car person I have ever dealt with. He took the time to understand my needs, he explained everything very thoroughly and efficiently, he communicated with me regularly (we ordered a car and he told me where it was every step of the way from Germany), and he made sure I got a fair deal from an economic point of view. Then, when I could not arrange for my daughter to drive me to the dealership to pick the car up, Larry and his team came to my home. If there is a finer person in the automobile world, I'd like to meet them. 1000% enthusiastic recommendation of Larry and his entire team at BMW of Riverside. More

First off, I want to say BMW does strive to make their customers happy. I do not have one bad thing ever to say about customer service personnel and Don King was great an 4/1/14. I waited almost an hour customers happy. I do not have one bad thing ever to say about customer service personnel and Don King was great an 4/1/14. I waited almost an hour for the Enterprise to pick me up for a car rental and they (BMW) offered to pay for my car rental, which was great relief and came at a time where money is in short supply. With that being said, my only gripe is the cost of repairs for BMW. From the time we bought our car till now, we have spent over $15000 in repairs for my 2006 330i. New transmission, new transmission computer, numerous run flat tires that never last more than a year before getting flat, and well you can't repair a run flat tire, total repalcement at $400 a tire. Headlight repalcement, window lock repalcement, A/C fan replacement, leaks in the head lights seals, Halo light repalcement. Water pump replacement, Valve cover gasket replacement this time around and now I am need a drivebelt tensioenr replacement and oil pan gasket replacement. Another $2000 just for that. So the list goes on and on with this car. I wish we never bought the car. The people are great at Riverside BMW, but just get ready to fork over tens of thousands of dollars in repairs. Oil change alone is over $160, DIY for less than $55. The bottom line is this. Repairs are ridiculous on a BMW that should in theory run better than your average Toyota Camry, but reliabiltiy is certainly not BMW's greatest strength. If you want the best customer service, then BMW of Riverside is the way to go. Just don't one for reliability. More

Nick is so great! He has gone above & beyond several times over for us. We appreciate all the staff and will continue with BMW Riverside. times over for us. We appreciate all the staff and will continue with BMW Riverside. More

I drive to BMW Riverside because they know how to treat customers! Ask for Nick in Service if you can, very promising and helpful guy. He knows the quality of employee to customer relationship! customers! Ask for Nick in Service if you can, very promising and helpful guy. He knows the quality of employee to customer relationship! More

These three guys are the reason BMW of Riverside receives so many 5 star ratings. They, each of them, go out of their way to make sure the customer - in this case, me - is greeted warmly, treated with high so many 5 star ratings. They, each of them, go out of their way to make sure the customer - in this case, me - is greeted warmly, treated with high regard, courtesy and above all kept informed of all that is going on with the vehicle. They are proactive, friendly and genuinely interested in making sure the customer is satisfied. They also make up for any aggravation you may have with the process of getting the vehicle serviced. I also want to mention that the people that work on the vehicle also go the extra distance to make sure everything that needs attention gets that attention. They too are proactive and make sure all areas are checked, rechecked and attended to. I give 6 stars if I could. Darko, Mike and Don --- Thanks!!! Al B. - Riverside More

After going to 3 dealerships in SoCal Riverside has been by far the most outstanding. They are quick and professional and extremely communicative and helpful. I really dont know what to say except please by far the most outstanding. They are quick and professional and extremely communicative and helpful. I really dont know what to say except please consider them as a great place to have your BMW serviced, etc. I will buy my next BMW from them for sure! The entire team is just terrific. More

The service that Travis provided was exceptional. He listened to our concerns and ensured that our vehicle would be running the way it is suppose to. He made sure that we had a courtesy vehicle waiting listened to our concerns and ensured that our vehicle would be running the way it is suppose to. He made sure that we had a courtesy vehicle waiting for us upon arrival and took care of everything in a timely manner. His customer service and attention to detail was outstanding and I would gladly recommend this dealership to family and friends. More

I just wanted to share my awesome experience with BMW of Riverside. My sales person Mike Shelhart, finance manager Jennifer Hogan, GSM George Mattei were wonderful and made my car buying experience memorabl Riverside. My sales person Mike Shelhart, finance manager Jennifer Hogan, GSM George Mattei were wonderful and made my car buying experience memorable for life. I definitely recommend this great team for your next BMW experience! Just give them a call and pay them a visit and you will have unforgettable experience that you will appreciate for life. I also want to express my gratitude and appreciation to a wonderful Sarah Velasco! If you don't know who she is, you have to visit BMW of Riverside and even if you are not in the market for this beautiful, ultimate driving machine, but you simply want to have a great day or evening and feel special and welcomed, YOU MUST MEET Sarah :) She will put a smile on your face and make you feel great. The entire team, including Ted Gebhard, George Salinas, Nicole Jaime (just to name a few) were amazing as well. Thank you BMW of Riverside! Sanela Hadzihasanovic www.sanela.net Worry Less. Live More. More