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BMW of Riverside

Riverside, CA

4.4
400 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 400 reviews

September 07, 2025

I recommend this dealership. My car was repaired in a timely manner and I was given a loaner, plus my car was returned clean. Stacy my service consultant and the loaner rep were More

by Patty O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Farmer
Sep 08, 2025 -

BMW of Riverside responded

Thank you for the fantastic recommendation, Patty! We're thrilled to hear about your positive experience and that Stacy and our team provided you with friendly and professional service. Keeping our customers informed and satisfied is our priority. We appreciate your blessings and hope to see you again soon! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

August 31, 2025

Daisy is the best service advisor. She helped us with our car that got towed in and was extremely helpful. Will continue to take our cars there. More

by Wolfiedad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
Sep 02, 2025 -

BMW of Riverside responded

We're thrilled to hear about your positive experience with Daisy. Our team is dedicated to providing the best service, and we appreciate your trust in us for your car needs. Looking forward to seeing you again! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

August 28, 2025

They've had my car for a month now. I still have no idea when it will be repaired nor what the damage is. The excuse for this is going to be that the collision center is separate from t More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
Aug 28, 2025 -

BMW of Riverside responded

Tony, We can certainly understand your frustration about not having your vehicle for this. When you have an opportunity to speak, I'd like to assist in providing you with an update from our body shop and provide you with an ETA on when we expect your vehicle to be ready. Please contact me at your convenience. I look forward to hearing from you. Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

August 18, 2025

Pleasant atmosphere. Clean environment, quick processing of vehicle with plenty of popcorn. Happy with it. More

by luchia109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Aug 20, 2025 -

BMW of Riverside responded

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the pleasant atmosphere and quick service. Popcorn always adds a nice touch! We appreciate your support and look forward to seeing you again soon. Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

August 11, 2025

Excellent service! Great lobby/waiting area with drinks/snacks available for free to customers! I would definitely recommend this dealership to my friends. More

by leopdejesus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Farmer of Service Dept.
Aug 12, 2025 -

BMW of Riverside responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our service and amenities. Your recommendation means a lot to us, and we look forward to welcoming your friends in the future! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

August 06, 2025

My car was repaired properly and professionally cleaned and washed. I definitely recommend Riverside BMW for your car’s regular maintenance and any other repairs it may need. More

by isakcy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto , George Mattei
Aug 07, 2025 -

BMW of Riverside responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our repair and maintenance services. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

July 21, 2025

Wael was very helpful, and was extremely accommodating to our needs. He was very informative and the transaction went super smooth. We are extremely happy with our vehicle and the service provided. More

by Jerrypatyquintero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael
Jul 22, 2025 -

BMW of Riverside responded

Thank you for your fantastic review! We're thrilled to hear that Wael provided you with such great service and that your vehicle purchase went smoothly. Enjoy your new ride, and we look forward to seeing you again! Regards, Harlan Seyton General Sales Manager Customercare@bmwriverside.com

July 15, 2025

Wael helped me buy an M850 I and I can’t tell you enough how happy I am with Wael. He is not only a stand up guy but he is someone who will put your happiness first before the sale. If I could give 10 stars More

by soltanisean1995
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael
Jul 16, 2025 -

BMW of Riverside responded

We’re thrilled to hear about your fantastic experience with Wael! It’s great to know he went above and beyond to ensure your satisfaction. We appreciate your kind words and will definitely pass along your praise. Enjoy your new M850! Regards, Harlan Seyton General Sales Manager Customercare@bmwriverside.com

July 11, 2025

Ruben Garcia is the best service advisor. Made my experience quick and easy, great on communication, knowledge and very professional! More

by 2026g59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Garcia , George Mattei
Jul 11, 2025 -

BMW of Riverside responded

Thank you for your fantastic feedback! We're thrilled to hear that Ruben made your experience smooth and enjoyable. Our team takes pride in providing excellent service, and it's great to know that it showed. We appreciate your support and look forward to serving you again! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

July 01, 2025

My entire experience with May Mortada was excellent. She was professional, genuine, and patient answering all my questions and concerns. I found my dream car because of her and would 100% recommend her More

by SC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Mortada
Jul 03, 2025 -

BMW of Riverside responded

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience with May. It's fantastic that you found your dream car, and we appreciate your recommendations. Enjoy your new ride! Regards, Harlan Seyton General Sales Manager Customercare@bmwriverside.com

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