
BMW of Riverside
Riverside, CA
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My review should be watched to every one who come to this dealership im writing my review and im a bmw lover since 15 years but my experience with this dealership, it's horrible. I had a problem with my tire dealership im writing my review and im a bmw lover since 15 years but my experience with this dealership, it's horrible. I had a problem with my tire that I bought it for less than one week in the tire. It's defective by the manufacturer and when I go to the dealer, nobody tried to hold me. Everybody refused to help me on it and they offered me to sell me their tire on their own cost so that way they're not gonna replace the tire for me and when I was there, I tried to speak to the managers in the GM of the store and all the employees said there is no manager in the store as of today and they will give you a call back. I tried to leave my phone number to call me in the next day. Nobody called me until now and it's been one week. So I really don't write you reviews in general but this dealership let me sell my car the next and day i hated the car and i get rid of it So I hope my review help people who gonna walk to to this dealership because the gm and the mangers are Not doing the job, right More
Love BMW of riverside! How bought them over the last 20 years! Chris Sharp has been our to sales man for years and couldn’t be more happy ! The dealership is clean and o How bought them over the last 20 years! Chris Sharp has been our to sales man for years and couldn’t be more happy ! The dealership is clean and organized and easy to get appointments! We also use Jennifer in the finance department and she is kind and great at her job - Would recommend the dealer 100%! More
I’ve purchased my vehicles and also purchased additional plans as mentioned by some of the other viewers and if have to say overall I provide BMW Riverside a 5. Yea there are 3 and 4 star days, but as a who plans as mentioned by some of the other viewers and if have to say overall I provide BMW Riverside a 5. Yea there are 3 and 4 star days, but as a whole, I’ve been treated pretty well. Service packages, I believe are overrated for sure, yes never had to use the heavy hitter packages and felt initially great to have them in place, but I should have stuck with my gut and not purchased. Anyhow, my service last week, went well and service center kept me up to date the whole time. Car is great. I will say they kept sending multiple emails to get her in for service, but I was out of town for a couple of weeks but appreciated the reminder. Done babbling, 5 for BMW Riverside. More
Nice place to bring your car for service plus the people that work there are very courteous and makes you feel at ease . Amazing service from Ernie Guzman. Will surely bring again for future service. that work there are very courteous and makes you feel at ease . Amazing service from Ernie Guzman. Will surely bring again for future service. More
Do NOT ever go to Riverside BMW. They will convince you to buy and OVERCHARGE you for services you don't need. They convinced me to get the M series brake warranty. Other BMWs charge They will convince you to buy and OVERCHARGE you for services you don't need. They convinced me to get the M series brake warranty. Other BMWs charge $600 and can be added if and when you need the service. Riverside BMW charged me upfront $1400. An overcharge of $800!!! Plus I ended up never needing the service. Riverside BMW is dishonest to say the least. More
1998 740IL 26 years of service here. I picked my 740IL in Germany in 1998. We have been bringing our car to BMW Riverside for 26 years. This is my favorite car. They have always done a g I picked my 740IL in Germany in 1998. We have been bringing our car to BMW Riverside for 26 years. This is my favorite car. They have always done a great job keeping it in pristine condition. There aren't many Dealerships these days that can maintain a car this old. We have many past memories with this car and we will be keeping it for many years to come. The Service Technicians that work on it are very thorough. More
I had a great experience at BMW of Riverside and will definitely bring my car back for future services. Cristian the service advisor is friendly and efficient. Lorenzo the technician that worked on my ca definitely bring my car back for future services. Cristian the service advisor is friendly and efficient. Lorenzo the technician that worked on my car was quick with the service as well. Thank you, BMW of Riverside! More