BMW of Riverside

Excellent Customer Service by Everyone This is the 2nd BMW I purchased since 2015 and I am very happy to say that they have top rated service. Everyone is friendly and are welcoming. It s This is the 2nd BMW I purchased since 2015 and I am very happy to say that they have top rated service. Everyone is friendly and are welcoming. It says a lot about management because the staff there exceeds my expectation each and every time I visit. More

Great service Everyone at the dealership is always friendly and helpful, especially Daisy in Service. She always greets me with a smile and is happy to help me out. Everyone at the dealership is always friendly and helpful, especially Daisy in Service. She always greets me with a smile and is happy to help me out. More

Thank you again Huu Vuong Huu is extremely easy to deal with as he is so pleasant. Took in the car for scheduled service and he offered a range of options for me to pass the ti Huu is extremely easy to deal with as he is so pleasant. Took in the car for scheduled service and he offered a range of options for me to pass the time. Decided to stay and enjoy some fresh. baked cookies and coffee in the lounge. Car came out cleaned and serviced. Huu personally came out to the lounge to check on me as well. Could not ask for more. More

Jose - BMW Riverside First time @ BMW riverside Took my car for a recall service repair work done My service advisor was Jose he was very friendly from everyone else First time @ BMW riverside Took my car for a recall service repair work done My service advisor was Jose he was very friendly from everyone else ., More

Hands down the best service experience with Ryan at BMW Rive Ryan Rochelau is by far the most competent, thorough and communicative service advisor I have ever encountered. His dedication to providing the best i Ryan Rochelau is by far the most competent, thorough and communicative service advisor I have ever encountered. His dedication to providing the best in customer care is clear and I will only bring my vehicle to him. More

Love Robert in the service center! Robert in the service center was awesome! He was on top of everything and very informative. I will not take my BMW anywhere else but Riverside BMW! Robert in the service center was awesome! He was on top of everything and very informative. I will not take my BMW anywhere else but Riverside BMW! More

Service All employees very professional and efficient Given a brand new loaner car and dealership allowed me to pick the car up at a time best for meeting All employees very professional and efficient Given a brand new loaner car and dealership allowed me to pick the car up at a time best for meeting More

An Amazing Service Center! The Service bay intake at Riverside BMW is thoroughly modern and well appointed all round! Got there for my appointment for my BMW periodic maintenan The Service bay intake at Riverside BMW is thoroughly modern and well appointed all round! Got there for my appointment for my BMW periodic maintenance. I had my baby back in a couple hours and you could tell they had done everything that needed to be done to make it run like a champ!! My Service Rep Huu was knowledgeable, courteous...!! More

Thank you Huu Vuong Huu was very friendly and able to squeeze in a service call last second after we had a question about the tires. The team is great and are very welcom Huu was very friendly and able to squeeze in a service call last second after we had a question about the tires. The team is great and are very welcoming. Great coffee and cookies while you wait. Thank you Huu. More

Overbooking and long waits in service department. I would recommend this dealership with a caution to be aware that their service department overbooks their schedule maintenance and has you wait for h I would recommend this dealership with a caution to be aware that their service department overbooks their schedule maintenance and has you wait for hours until they get to your car to work on it. This has happened to me several times with the most recent one was where I was scheduled for a 1:10 appointment and was told that it would take 6 to 7 hours for CBS Brake fluid check and a Standard Scope Service. Needless to say I left without the work being done. I tried to complain to their manager but conveniently he was busy with another customer and could not talk to me. Later I tried calling him and other managers to complain but again after telling the receptionist my name they mysteriously were not available. I am now dealing with BMW of Ontario and they seem more customer oriented. More