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BMW of Riverside

Riverside, CA

4.2
378 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 378 reviews

May 30, 2022

My husband and I walked in after visiting another Dealer, considering the shortage of cars, they had more available. Oscar is Professional, knowledgeable and a Pleasure. I got the car I wanted albeit with More

by Elpidia.re
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Contreras
May 30, 2022 -

BMW of Riverside responded

It gives us great pride to hear that you had an overall positive experience! Thanks for this quality review and we hope to see you soon. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

May 28, 2022

BMW of Riverside Service dept. Performed excellent service on my vehicle, addressed all concerns and very welcoming and friendly. Time of completion was sooner than promised. Tha More

by jfavre67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rocheleau , George Mattei
May 30, 2022 -

BMW of Riverside responded

We are so happy that Ryan worked hard to provide you with a fantastic service visit! We look forward to working with you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

May 14, 2022

Service department is very accommodating and professional especially the service tech Ulisses. Also the salesman Oscar I would recommend this dealership. More

by Reachout2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulisses
May 16, 2022 -

BMW of Riverside responded

We love hearing that our service team is working hard and our guests are leaving with a smile on their face. We look forward to serving you again soon and thank you for visiting BMW of Riverside! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

May 12, 2022

This place is my favorite dealership, always welcoming customers, Daisy is my service adviser, she is so nice, knowledgeable, professional, all the time she helped me at the best of her, I’m very satisfi More

by Ryna Marina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy
May 13, 2022 -

BMW of Riverside responded

Hi Ryna, Daisy is awesome and we are so proud of her and her efforts to provide you with the experience that you were looking for! Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

April 20, 2022

Excellent customer service and affordable prices! Staff are honest and knowledgeable! I will definitely recommend BMW of Riverside!✅ More

by henrylein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario and John, George Mattei
Apr 21, 2022 -

BMW of Riverside responded

It truly makes us happy to hear that you had an outstanding experience! We look forward to serving you again! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

April 19, 2022

Great service. Fast service. Mark is the best salesman ever. I will go back when buy again. More

by jksjk88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 20, 2022 -

BMW of Riverside responded

We are so happy that Mark took such great care of you during your recent visit! Thank you so much, and we look forward to doing business with you again in the future. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

March 05, 2022

So far I have experienced nothing short of “outstanding” customer service from BMW of Riverside. My hat goes off to Daisy, who has been my service advisor on multiple occasions. I have previously experie More

by Roland Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Keene
Mar 07, 2022 -

BMW of Riverside responded

It's wonderful to hear that Daisy provided you with the 5-star service you deserve! We are committed to customer satisfaction and appreciate your opinion! Regards, Antony Chandler General Manager customercare@bmwriverside.com

February 26, 2022

Good service! Nader, Luis, and Jennifer, all worked together and gave us a good deal! Superb employees and excellent service once again! More

by APATELGSM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nader, Luis, Jennifer
Feb 28, 2022 -

BMW of Riverside responded

It's a team effort here and we are so happy to see our team did a great job helping you get into a new BMW. Welcome to the family! Regards, Antony Chandler General Manager customercare@bmwriverside.com

February 04, 2022

Ulysses took care of my concerns promptly and efficiently. The service counter was friendly and addressed the services performed when picking up my vehicle. More

by Jacqueline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulysses
Feb 07, 2022 -

BMW of Riverside responded

Jacqueline, it's a pleasure to see that Ulysses made sure you had a smooth experience! Thanks for stopping by and we look forward to seeing you at your next service visit! Regards, Antony Chandler General Manager customercare@bmwriverside.com

February 04, 2022

ALWAYS Outstanding customer service from the service department! Thank You Fabian for taking excellent care of me and my car. LOVE MY BMW!!! More

by ROBBYN MAGNO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor FABIAN
Feb 04, 2022 -

ROBBYN MAGNO responded

THANK YOU AGAIN FABIAN

Feb 07, 2022 -

BMW of Riverside responded

Robbyn, it's wonderful to read that Fabian always provides you with a 5-star experience! Your business and time are much appreciated! We look forward to working with you again! Regards, Antony Chandler General Manager customercare@bmwriverside.com

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