
BMW of Riverside
Riverside, CA
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Came in to turn in a lease after getting nowhere at a previous dealership. BMW of Riverside heard about it and they took care of me! I walked out that same day with a brand new X7 thanks to Gabe! Never h previous dealership. BMW of Riverside heard about it and they took care of me! I walked out that same day with a brand new X7 thanks to Gabe! Never had a customer-first experience before until I came here. Huge thank you to the BMW Riverside staff for the welcoming attitude! More
Brought X-3 in for a service and was assisted by Stacy. It was for oil change, cabin filter and spark plugs. I also mentioned my wiper blades front and rear were streaking and those were replaced too. Sp It was for oil change, cabin filter and spark plugs. I also mentioned my wiper blades front and rear were streaking and those were replaced too. Spoke with Gianna about an extended warranty details as well. Both were pleasant and courteous and answered all my questions. Vehicle was serviced in the time quoted. Thank you More
I recommend this dealership. My car was repaired in a timely manner and I was given a loaner, plus my car was returned clean. Stacy my service consultant and the loaner rep were My car was repaired in a timely manner and I was given a loaner, plus my car was returned clean. Stacy my service consultant and the loaner rep were both friendly and professional. Stacy also kept in touch with me throughout the process. Yes I recommend BMW of Riverside. Blessings to all who work and visit there. More
Daisy is the best service advisor. She helped us with our car that got towed in and was extremely helpful. Will continue to take our cars there. She helped us with our car that got towed in and was extremely helpful. Will continue to take our cars there. More
They've had my car for a month now. I still have no idea when it will be repaired nor what the damage is. The excuse for this is going to be that the collision center is separate from t I still have no idea when it will be repaired nor what the damage is. The excuse for this is going to be that the collision center is separate from the dealership, but the attitude of "It's not my problem" when you don't have your car is insulting. As for the service department, they took two weeks to get a new actuator in for my driver's side door. The door does once again lock and unlock, but now the window thunks when it rolls down. It's easy to give a good review when there's nothing wrong with your car or when you've just bought the car you've wanted. However, the rubber hits the road when things are less than perfect. "I don't know. You need to ask someone else" says everything that needs to be said about this dealership, its service department, and its affiliated collision center. More
Excellent service! Great lobby/waiting area with drinks/snacks available for free to customers! I would definitely recommend this dealership to my friends. Great lobby/waiting area with drinks/snacks available for free to customers! I would definitely recommend this dealership to my friends. More
My car was repaired properly and professionally cleaned and washed. I definitely recommend Riverside BMW for your car’s regular maintenance and any other repairs it may need. and washed. I definitely recommend Riverside BMW for your car’s regular maintenance and any other repairs it may need. More
Wael was very helpful, and was extremely accommodating to our needs. He was very informative and the transaction went super smooth. We are extremely happy with our vehicle and the service provided. our needs. He was very informative and the transaction went super smooth. We are extremely happy with our vehicle and the service provided. More
Wael helped me buy an M850 I and I can’t tell you enough how happy I am with Wael. He is not only a stand up guy but he is someone who will put your happiness first before the sale. If I could give 10 stars how happy I am with Wael. He is not only a stand up guy but he is someone who will put your happiness first before the sale. If I could give 10 stars to Wael I would. I can’t say the same thing about others iv dealt with however Wael has went above and beyond EVERY single time to make sure I am happy and satisfied. You deserve a raise. Thank you. More