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BMW of Riverside

Riverside, CA

4.4
373 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 373 reviews

December 21, 2024

Cristian was awesome! He got the services performed quickly and even got my car washed. He was friendly and so helpful. I will definitely contact him if I need anything! More

by Cloney7733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
November 23, 2024

All people I came across with were wonderful, they were patient, not pushy and profesional. Thank you to Aisha, Julian, May and the financial manager I believe her name is Jennifer More

by Jorge.roxy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aisha
Nov 25, 2024 -

BMW of Riverside responded

Jorge, we’re thrilled to hear you had such a positive experience with our team! Aisha, Julian, May, and Jennifer will be delighted to know they made an impact. Thank you for sharing your thoughts; we look forward to serving you again! Regards, Nader Zekria Sales Manager Customercare@bmwriverside.com

Nov 25, 2024 -

Jorge.roxy responded

Thank you Nader, looking forward to make business in a near future again with your team

November 15, 2024

Cristian G is my only go yo service advisor. honest & upfront, bends over backwards for all 3 of my bmw. More

by yflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cristian giurar.
Nov 18, 2024 -

BMW of Riverside responded

Thanks for the fantastic feedback! We're thrilled to hear Cristian is providing you with such great service. Your trust means a lot to us, and we’re here to ensure your BMW experience continues to be exceptional! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

November 09, 2024

Friendly and knowledgeable, I got the new car I wanted and am happy with it More

by BMW Babe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mattei
Nov 11, 2024 -

BMW of Riverside responded

We're thrilled to hear you had a great experience with us. Enjoy your new car, and let us know if you have any questions or need assistance in the future! Regards, Nader Zekria Sales Manager Customercare@bmwriverside.com

October 23, 2024

Took my X5 in for an oil change and a couple of warranty concerns. My Service Rep. (Sergio) always does an outstanding job of making sure I am taken care of in a timely manner with a very pleasant demeanor. More

by russ0054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio (Service Advisor)
Oct 25, 2024 -

BMW of Riverside responded

Thanks for the fantastic feedback, Russ! We're thrilled to hear about your positive experience with Sergio and our service team. Providing excellent service and convenience is our priority. We look forward to seeing you again for your future needs! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

September 28, 2024

My review should be watched to every one who come to this dealership im writing my review and im a bmw lover since 15 years but my experience with this dealership, it's horrible. I had a problem with my tire More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Mattei
September 26, 2024

Great experience. Dylan Barnes did a perfect job with our new vehicle. Very happy with entire experience at Riverside BMW. More

by Matt Lackey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mattei
Sep 27, 2024 -

BMW of Riverside responded

Matt, we're thrilled to hear about your fantastic experience with Dylan! Our team strives for excellence, and it's wonderful to know we hit the mark. Enjoy your new vehicle, and thanks for sharing your positive feedback! Regards, Nader Zekria Sales Manager Customercare@bmwriverside.com

September 25, 2024

Service was excellent Ryan was very helpful and kept me informed while I waited. Would definitely recommend. More

by Ckamio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 27, 2024 -

BMW of Riverside responded

We’re thrilled to hear about your positive experience with Ryan. Our team strives to provide excellent service, and we appreciate your recommendation. Looking forward to serving you again! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

September 06, 2024

Was amazing the gentleman Gabe did a phenomenal job and I’m completely satisfied thank you More

by Alanmarsh25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Rubio
Sep 09, 2024 -

BMW of Riverside responded

Thanks for the fantastic feedback! We're thrilled to hear that Gabe provided such amazing service. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience! Regards, Nader Zekria Sales Manager Customercare@bmwriverside.com

September 03, 2024

Love BMW of riverside! How bought them over the last 20 years! Chris Sharp has been our to sales man for years and couldn’t be more happy ! The dealership is clean and o More

by tori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris sharp
Sep 04, 2024 -

BMW of Riverside responded

Thank you for the fantastic review, Tori! We’re thrilled to hear about your long-standing experience with us and appreciate your kind words about Chris and Jennifer. Our team works hard to provide top-notch service, and it’s great to know you feel at home here. Looking forward to seeing you again! Regards, Nader Zekria Sales Manager Customercare@bmwriverside.com

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