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BMW of Ridgefield
Ridgefield, CT
416 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 416 reviews
January 21, 2022
Super helpful and accommodating service department. Had my oil change for M4 and they helped me get a ride back home and vehicle drop off. Professional and considerate. my oil change for M4 and they helped me get a ride back home and vehicle drop off. Professional and considerate. More
by Ensite
Employees Worked With
Julie, Brianna, & Tom DiBennedetto in Service Dept.
January 21, 2022
Large clean and well runJames was a pleasure to deal Large clean and well run James was a pleasure to deal with. Car arrived on time Large clean and well run James was a pleasure to deal with. Car arrived on time More
by alancentofanti
Employees Worked With
Hout Ly, KJ Haddad, William O'Neill, Robert Mahoney, Jack Polman, Patrick Moreau, David Quaglio, Vicente Ballesteros, Alex Wilkens
January 19, 2022
This dealership is wonderful! The issues with my car were fixed, the car was washed and vacuumed, and since I lease the vehicle....there was no charge! Amazing! There had been an issue with the rear turn sig fixed, the car was washed and vacuumed, and since I lease the vehicle....there was no charge! Amazing! There had been an issue with the rear turn signals, so they replaced both entirely, checked all the wiring, and now I am a very happy customer! Recommend them all highly! More
by Mayamushroom
Employees Worked With
Jack Polman
January 15, 2022
Although car shopping offers online and self-service, the best path to a great BMW experience is through the Ridgefield, CT team. Glad we placed our final car decision and trust in Dan! This level of great c best path to a great BMW experience is through the Ridgefield, CT team. Glad we placed our final car decision and trust in Dan! This level of great customer service carried through the delivery and financial process with Azi and Max. More
by Tommy
Employees Worked With
Dan Purnick, Azi and Max
January 12, 2022
Vehicle service on my ‘02 325cic was completed promptly and thoroughly with no issues. Service Advisor, Steve Kazlauskas, was as always professional, friendly and helpful. and thoroughly with no issues. Service Advisor, Steve Kazlauskas, was as always professional, friendly and helpful. More
by drm
Employees Worked With
Steve Kazlauskas
January 05, 2022
Dangerously filthy windshield in loaner car. When I asked specific question about how the reprogramming of the engine would translate to fuel efficiency, horsepower and overall performance, I found the answe specific question about how the reprogramming of the engine would translate to fuel efficiency, horsepower and overall performance, I found the answers to be shallow, non-technical and less than what most people would accept. No input was provided for the numerous changes to the cars programing or what to expect. I left the dealership feeling like BMW is not being honest with it's customers about why I needed to give up my car for a full day, and how the car will perform going forward. The good news is there were no dents on the car, like previously. More
by Eric.bosch
Employees Worked With
Question is not relevant
December 26, 2021
From sales to service, BMW of Ridgefield is outstanding in customer service and overall business elicit. They take care of their customers and employees. That’s had to come by. in customer service and overall business elicit. They take care of their customers and employees. That’s had to come by. More
by SamiQ.
Employees Worked With
KJ Haddad, Robert Mahoney, Alex Wilkens
