BMW of Ridgefield
Ridgefield, CT
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Best BMW dealer in the greater NYC area. They have the art of customer service down to a science. A reflection of good management and good employees. They have the art of customer service down to a science. A reflection of good management and good employees. More
The whole experience was great! Thank you to all who were involved in the process. From my service advisor, Tom D., to the tech who worked on my car, Sean M., they made sure to keep Thank you to all who were involved in the process. From my service advisor, Tom D., to the tech who worked on my car, Sean M., they made sure to keep me informed every step of the way. More
Always a pleasant experience when I bring a car in. Efficient courteous staff who keeps you informed of the progress being on your car. I'm always treated like family when I come into the dealer. Efficient courteous staff who keeps you informed of the progress being on your car. I'm always treated like family when I come into the dealer. More
They go above and beyond in all respects I’ve purchased 9 BMW’s from RIDGEFIED BMW THEIR SALES AND SERVICE PEOPLE ARE PHENOMENAL FINANCE GUY RICHARD IS GREAT TOO 9 BMW’s from RIDGEFIED BMW THEIR SALES AND SERVICE PEOPLE ARE PHENOMENAL FINANCE GUY RICHARD IS GREAT TOO More
I chose to wait while my car was serviced, as I was told the wait would be 90 minutes. The wait was 3 hours! I was there to have my rear view mirror remounted and was told the windshield would have to be re the wait would be 90 minutes. The wait was 3 hours! I was there to have my rear view mirror remounted and was told the windshield would have to be replaced so decided to forgo replacement. Instead of reinstalling the mirror as it was when I arrived, service left the dissembled mirror on my car seat, leaving me with no rear view. The visit was unprofessional and poorly communicated. More