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BMW of Ridgefield
Ridgefield, CT
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David Quaglio was extremely professional and provided excellent service throughout the entire purchasing experience. Dave was willing to put up with constantly changing configurations and the team work excellent service throughout the entire purchasing experience. Dave was willing to put up with constantly changing configurations and the team worked tirelessly to find me my dream BMW. All at a price I never thought would be possible. I could not be happier. More
James, happy new year !! I would like to thank you for finding the X5d in the color and options I wanted the SUV is Great !! You were a pleasure to work with and a great person. I am a long time BMW owner finding the X5d in the color and options I wanted the SUV is Great !! You were a pleasure to work with and a great person. I am a long time BMW owner and I have dealt with a few dealership and sales reps. And I can honestly say you go out of your way to take care of your customers Keep up the great work !! and have a prosperous New Year. Ps: cant wait to come to the new dealership !! More
Overall, I had a great experience at Ridgefield BMW, and this is why I have rated them with a 5. James was very friendly and very helpful. I knew that I loved the car right away, but James helped me feel this is why I have rated them with a 5. James was very friendly and very helpful. I knew that I loved the car right away, but James helped me feel comfortable with going ahead with the buy. I left with all of the knowledge and information that I needed because James and his team walked me through not only the financials, but how to use every button and every feature, to fully understand and be able to enjoy my new car! More
I had a great experience since my first visit at BMW of Ridgefield, even though they had closed for the day, David provide me key information and answered all my questions, so I didn’t hesitated to go back Ridgefield, even though they had closed for the day, David provide me key information and answered all my questions, so I didn’t hesitated to go back next day. Usually you need to wait for a long period of time to finalize all the paper work and negotiations to get a new car, this time I was really surprised that everything went smooth, and it took around half of the time - in comparison to my previous new car acquisition. Overall, David Quaglio, demonstrated an extremely high level of customer service, knowledge, and professionalism, explaining the inner workings on the new BMW. He is really passionate about his job and the features of the BMWs. I highly recommend David; he was willing to go the extra mile and is truly "customer" focused. More
I recently traded my 2004 BMW 545i for a 2007 BMW 550i from BMW of Ridgefield. My experience there was very pleasant. Even though the car I bought was used, when I received the car it looked like it came from BMW of Ridgefield. My experience there was very pleasant. Even though the car I bought was used, when I received the car it looked like it came off of the showroom floor! All of the staff there are courteous, friendly and extremely knowlageable about the fine cars they are selling. I can't tell you how any times in the past that I have gone to other dealerships to which I know more about their product than they do! My sales associate Bob was a virtual encyclopedia about BMWs...it was GREAT! He called the next day to see if everything was up to my expectations...are you kidding? I haven't stopped smiling since I drove off the lot! Five stars to all the staff there! I'll coming be back! More
We must've driven David crazy but he never let on! We love working with David. He is knowledgeable, friendly, and has a great sense of humor esp. as we kept him past closing- a couple times! He absolutel love working with David. He is knowledgeable, friendly, and has a great sense of humor esp. as we kept him past closing- a couple times! He absolutely goes the extra mile every time. We also absolutely love working with Steve in service and trust his knowledge and suggestions on servicing the car. He can't pick sports teams but other than that he is fantastic to work with. Azi was great working with us on financing. KJ and his managers "made it happen" on both our purchases! We have no hesitation in highly recommending BMW of Ridgefield!! More
David went above and beyond in helping me with a trade-in and purchase of a new 3 series BMW. He was very professional, courteous and knowledgeable, explaining the inner workings of the new iDrive with a joy and purchase of a new 3 series BMW. He was very professional, courteous and knowledgeable, explaining the inner workings of the new iDrive with a joy that can only come from a fellow BMW owner. Although hesitant and skeptical about downsizing from a SUV to a sedan, David helped make the transition as painless, economical, and FUN as possible. Highly recommend the dealership and David Quaglio as the person to help you with your new BMW purchase. More
this has been the best car buying experience i have ever had. fast, to the point. no runarounds etc. the general manager and salesperson were first rate and took plenty of time to make me happy. had. fast, to the point. no runarounds etc. the general manager and salesperson were first rate and took plenty of time to make me happy. More
james made buying a new car easy. he then spent two hours with us walking through the car. also, when james was not available ken the sales manager stepped into help. i felt we were dealing with a sma hours with us walking through the car. also, when james was not available ken the sales manager stepped into help. i felt we were dealing with a small family owned dealership. I will definitely buy my next car at this dealership. More
Ridgefield BMW has once again proven to be the premier auto dealership in terms of service and attention. AS a repaeat customer I have and will again highly recommend them to others. auto dealership in terms of service and attention. AS a repaeat customer I have and will again highly recommend them to others. More