BMW of Ridgefield

James made it a wonderful transition to my new BMW. He was not a salesman he was an educator about the BMW brand. He educated me in what BMW had to offer to meet my specific needs, wants and my price ran was not a salesman he was an educator about the BMW brand. He educated me in what BMW had to offer to meet my specific needs, wants and my price range. At every point in the process James explained everything is simple language and made me aware of all of my options. In addition, James was easily accessible to answer any questions I had; we used multiple forms of communication from email to telephone calls. He understood that as a teacher I cannot answer the phone so he would email. This demonstrates he was flexible and willing to do whatever it took to meet my needs as a buyer. Because of James' dedication to ensuring that his customers are happy I will be back and stay with BMW. James is a true representation of what I expect from the BMW brand. More

Very Good experience. Price on the car was good and the used vehicle was in great condition. The Sales person did everything he could to make the transaction easy. used vehicle was in great condition. The Sales person did everything he could to make the transaction easy. More

This was a great experience all around. I found a Subaru Outback at a great deal. It was so good I almost bought a second one. Car shopping is probably my least favorite thing to do, who wants to haggle a Outback at a great deal. It was so good I almost bought a second one. Car shopping is probably my least favorite thing to do, who wants to haggle and spend an entire day at Dealerships. The experience was good. James laid out the price and said it is what it is and then let me ask any questions and we were done. He took care of everything every step of the way. Just about all I can ask... More

Always best service and price traded my MB SLK for a M3 I hope you can take picture of waving good by to my MB so hello to my new M3 hope you can take picture of waving good by to my MB so hello to my new M3 More

Brian was excellent to work with, he was extremely approachable, knowledgeable, relatable, and also someone that I could tell was listening to any concerns I had while trying to address them in a fair approachable, knowledgeable, relatable, and also someone that I could tell was listening to any concerns I had while trying to address them in a fair way. I'm extremely happy with Brian being my contact and will not hesitate to call him in the future. More

The team at BMW of Ridgefield was very attentive. Brian took the time to go over the vehicles and my options. I did end up waiting more than I had expected when I picked up my car. This was not Brian's f took the time to go over the vehicles and my options. I did end up waiting more than I had expected when I picked up my car. This was not Brian's fault though and he still spent the time to go over the car with me and explain how everything worked. More

I, too, work in retail and was very impressed with Robert Mahoney. He spent a lot of time with me and we talked through all of the options that were available for the vehicle. We also test drove several di Mahoney. He spent a lot of time with me and we talked through all of the options that were available for the vehicle. We also test drove several different models. He explained the differences between all the vehicles that we test drove and was patient when I asked him detailed questions regarding each vehicle. When I ultimately purchased the vehicle from him, his follow up was excellent and everything was in order when I arrived at the dealership. He called me several times after I drove off with the car to make sure I was happy and that all of my questions were answered. More

Working with Brian overall was easy & smooth. he followed up as needed and was knowledgeable about the process. I would recommend him to my friends & neighbors in the future. Brian gets a " followed up as needed and was knowledgeable about the process. I would recommend him to my friends & neighbors in the future. Brian gets a "5" in all of my ratings. I did not give a 5 in all of mine, because of the lack of knowledge of the finace team. Not the end process, he was obviuolsy good, but when something goes slighlty wrong in the process & no one else has an answer and the deal may not happen because of BMW error and not the consumer, than that is a problem & not something the consumer needs, 1 day before the transaction is to occur. More

Very good efficient service and the staff is very polite and professional. The experiece is fact based, no BS. Brian in particular has a customer focused disposition and does a super job demonstrating the and professional. The experiece is fact based, no BS. Brian in particular has a customer focused disposition and does a super job demonstrating the car. More

Brian was very conscientious in keeping in touch and making sure that I had no questions or concerns with the vehicle. He was able work out a deal that was acceptable to all parties and find an availab making sure that I had no questions or concerns with the vehicle. He was able work out a deal that was acceptable to all parties and find an available vehicle with minimal time and effort. The service at BMW Ridgefield has increased significantly as we came many years ago and did not find the staff as approachable as we experienced this time. More