BMW of Ridgefield

Smooth and friendly process I recently purchased a new car from BMW of Ridgefield. My sales associate Chris Quaglio was very helpful, professional, informative, and not too aggre I recently purchased a new car from BMW of Ridgefield. My sales associate Chris Quaglio was very helpful, professional, informative, and not too aggressive. Nothing is more unappealing than a sales associate who comes on too strong. He was patient with my many questions, and did his best to put me in exactly the car I wanted. Chris made the whole process go very smoothly. I highly recommend Chris and BMW of Ridgefield. More

Related to Service Mr. Pearce in the service department went above and beyond to inform me of key CPO warranty information - and additionally helped me get my car back Mr. Pearce in the service department went above and beyond to inform me of key CPO warranty information - and additionally helped me get my car back on the road fast after experiencing a mechanical issue. Thanks to him my experience was not only relieving but pleasant as well. More

Service Experience No repose about the service being performed on my BMW and given a weird website to make the payment which is not even a BMW site. Still going back and No repose about the service being performed on my BMW and given a weird website to make the payment which is not even a BMW site. Still going back and forth to get custody of my car. More

Drove an hour to a better dealer Walked out while there to buy a pre-owned BMW. Purchased same car an hour away. Took here for a service appointment 6 months later while being promise Walked out while there to buy a pre-owned BMW. Purchased same car an hour away. Took here for a service appointment 6 months later while being promised a loaner. No loaners and it took two hours for them to drive me to a rental car office. More

Wonderful buying experience I recently bought a 2018 M2 from BMW of Ridgefield. I was cross shopping among 3 cars - the Audi RS3, Alfa Romeo Guilia and the M2. They are all excep I recently bought a 2018 M2 from BMW of Ridgefield. I was cross shopping among 3 cars - the Audi RS3, Alfa Romeo Guilia and the M2. They are all exceptional cars, but the M2 appealed to me most in terms of driving experience (the most fun of the three - the M2 was the only car of the 3 offered as a manual), appearance and quality of the exterior/interior fit and finish. Furthermore, there were absolutely no incentives for the RS3 (and the trade in price for my pristine Golf R with low miles, was ridiculously low) which made the decision easier. I must add that the Alfa dealership (Danbury Alfa Romeo) and the salesperson, Joe, were amazing. The Alfa Guilia Ti Sport is an amazing car (so responsive) and it really was a toss up between the M2 and the Guilia Ti Sport. Back to BMW of Ridgefield. I did a lot of research on the cars that interested me, so I went into the dealership well informed. I actually believe that the client advisor, Jack Polman and the new sales manager, Patrick Moreau appreciated my knowledge. Jack is a true professional, knowledgeable and a sincerely nice person. I never felt any pressure during the decision making process. Like the Audi RS3, the incentives were limited on the M2, but Jack and Patrick worked with me on the final price. The trade in price for my R was similarly disappointing, but somewhat better than what the Audi dealership offered, which was surprising since VW/Audi are the same car group and the Golf R is a car in demand. Cynthia Cardinale who is a Financial advisor was awesome. Incredibly nice and knowledgeable. She made buying a rather expensive car less stressful for me. She might have been more excited about me buying the car than I was - I think she thought it was great that a woman was buying a high performance car. She spent considerable time going through the financial details, as well as various additional warranties and coverages that were available. Again, there was no sales pitch involved, it was purely informational. She then introduced me to her colleague, Edmar Braga - "BMW Genius"/Delivery Specialist. When I picked up my car a few days later, Edmar went through all the features and offered follow up tutorials on the car. He's been very helpful since buying the car. Overall, my experience buying my first BMW was fantastic with BMW of Ridgefield. Everyone treated me with the utmost respect and they were truly psyched that I bought the M2. Jack is the quintessential professional who made the experience very pleasant, as did Cynthia and Edmar, who are sincerely nice person. Patrick definitely worked with me on the price of the car. It's obviously that the folks who I interacted with are passionate about BMWs and stand behind the product. Lastly, I believe that this dealership doesn't end their relationship once you buy the car. In fact, I believe that they are committed to making ownership of your car a long term positive experience through the service department. I highly recommend buying or leasing a car from this dealership. The experience exceeded my expectations in every way. More

Volvo S60 The whole experience from beginning to end was above and beyond my expectations. David, Azi, and the rest of the staff that worked with me were friend The whole experience from beginning to end was above and beyond my expectations. David, Azi, and the rest of the staff that worked with me were friendly, efficient, and easy to talk to. If you’re interested in purchasing a vehicle in the Ridgefield area I highly recommend stopping by BMW of Ridgefield. More

Happy first time BMW Owner The service at BMW Ridgefield was impeccable. From the fist time I went there I felt very welcome. All of the staff members were extremely nice and he The service at BMW Ridgefield was impeccable. From the fist time I went there I felt very welcome. All of the staff members were extremely nice and helpful. Everyone did what they could to make sure I was a happy customer and worked around my busy schedule. They gave thorough information throughout the entire process as well. Chris did a great job with, I am a happy customer and would highly recommend. More

Insulting to women Salesperson went to manager to "advocate" for best price for a certain car for my wife. He came back with $100 higher than the List Price. Beyond insu Salesperson went to manager to "advocate" for best price for a certain car for my wife. He came back with $100 higher than the List Price. Beyond insulting. More

Do not buy CPO from this dealer! What does CPO mean for BMW of Ridgefield? If you think it does mean better.....think twice. This dealer sold me a BMW CPO with undisclosed accident. S What does CPO mean for BMW of Ridgefield? If you think it does mean better.....think twice. This dealer sold me a BMW CPO with undisclosed accident. Should be embarrassed! More

Exceptional service! I recently took my 2008 335xi to have a diagnoses read since my car was riding rough. I've been through a lot with this car since purchasing at on auc I recently took my 2008 335xi to have a diagnoses read since my car was riding rough. I've been through a lot with this car since purchasing at on auction (live and learn). Marco and the rest of the crew there were not only honest but went out of their way to find a solution to my problem. They were considerate caring and above all HUMAN, which is rare for some current day service establishments. I could not ask more of a dealership. They even went out of the way to deliver my car to me in New York. Thank you Marco and the rest of the crew. It is folks like you that will keep the BMW name going strong. Lupe Rodriguez More