BMW of Ridgefield
Ridgefield, CT
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All’advisors are extremely knowledgeable and clients always have answers to questions Going to the facility isn’t a burden and clients can always talk to staff always have answers to questions Going to the facility isn’t a burden and clients can always talk to staff More
Everyone at the dealership is friendly. They go out of their way to make sure all your questions are answered. They listen to you to make sure they are showing you the vehicles that fit your criteria. I their way to make sure all your questions are answered. They listen to you to make sure they are showing you the vehicles that fit your criteria. I never felt any pressure to purchase. It was a very pleasant buying experience. More
New car lease A great buying experience provided by the entire team, led by an outstanding sales representative in Bob Mahoney; made the whole process efficient, pr A great buying experience provided by the entire team, led by an outstanding sales representative in Bob Mahoney; made the whole process efficient, productive and very enjoyable More
We appreciated the courtesy and efficiency with which We appreciated the courtesy and efficiency with which our recent scheduled maintenance was completed. In addition to a written report, we receiv We appreciated the courtesy and efficiency with which our recent scheduled maintenance was completed. In addition to a written report, we received a video by the technician, walking us through the procedure and explaining what he had seen and done. More
Very accommodating and professional . Would highly recommend this dealer ship. Used other dealerships in the past.. worked with andy and avi both were very helpful recommend this dealer ship. Used other dealerships in the past.. worked with andy and avi both were very helpful More
Excellent service, great experience buying the new car!! Very happy with the whole process from start to finish.... we will definitely return to this dealership for future purchases! Very happy with the whole process from start to finish.... we will definitely return to this dealership for future purchases! More
Great dealer Multiple BMW owner, first time buyer at Ridgefield. Prior BMW always serviced here- excellent service department. Andy was great to work with, knowled Multiple BMW owner, first time buyer at Ridgefield. Prior BMW always serviced here- excellent service department. Andy was great to work with, knowledgeable, professional, wanted to get a deal done. Entire dealership is very well run, efficient, communicative, make you feel right about your purchase. Give these guys a shot. More
Excellent place to buy and or service your vehicle.Had Excellent place to buy and or service your vehicle. Had issues with my vehicle due to mice, service manager Steve kept me up-to-date every day and wa Excellent place to buy and or service your vehicle. Had issues with my vehicle due to mice, service manager Steve kept me up-to-date every day and was very helpful. Highly recommend Ridgefield BMW More
As the other review below my (now wife) went in as an alone independent woman looking to buy her first **** Paying 34000 for a 2016 x3. Our family is growing and its time to up grade to a new larger car. alone independent woman looking to buy her first **** Paying 34000 for a 2016 x3. Our family is growing and its time to up grade to a new larger car. We did fall in love with an x7 . After cutting a deal with another dealer down to the last few signatures thats when we found out that said car was in an accident prior. However not done through the insurance it reads different on a car fax. The cars value which was already terrible not 18 months after purchase went from 17,000 to 12,000. When we approached ridgefield they seemed to think taking advantage of young girls was totally fine and shame on her for not doing her own research. They sent me a general form that she signed saying she read car fax but it was not placed in her file nor did she initial any part on page 3 where it said it had been wrecked.I contacted Corporate Bmw and made a formal complaint . They said its really up to the dealer to make it right and that even if i planned to buy a new one they could not do anything. Its my duty to spread the word and let them know that they do not care and are what a true used car salesman portrays. More
I have owned BMWs for many yrs all purchased from BMW Ridgefield. The service experience with this dealer is outstanding. Pleasant and knowledgeable staff and terrific communication from them as well. My Ridgefield. The service experience with this dealer is outstanding. Pleasant and knowledgeable staff and terrific communication from them as well. My service is all covered by warranty so it’s nothing out of the ordinary but they seem through and everyone there is pleasant and helpful More