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BMW of Ridgefield

Ridgefield, CT

4.6
416 Reviews

746 Danbury Road

Ridgefield, CT

06877

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Showing 416 reviews

December 15, 2020

All the folks I dealt with in the service department, from the receptionist to my advisor, are personable, knowledgeable, helpful and professional. They deserve a 5+ star rating, especially Steve Kaz (t More

by RAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kaz
December 02, 2020

Service done as requested. Finished before end of the day. No issues with receiving a loaner. Payment process made easy with less interaction. Customer service very good. More

by Cbreeze28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pearce
November 30, 2020

Great car buying experience. Our sales rep, Ramon Felix, was patient and efficient. The service level is excellent from everyone we dealt with. And we love our new X3 More

by LongandStraight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Felix
November 30, 2020

It was a pleasure to work with our Customer Representative, Ramon Felix. He is an excellent representative for Ridgefield BMW. Knows the product and knows what customer service is all about. More

by mt990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Felix
November 30, 2020

Ramon Felix was a pleasure to work with at Ridgefield BMW as we leased a new X3. This was our first leased vehicle since we generally purchase. Ramon was very helpful in both educating me on the lease proces More

by KCBrewster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Felix
November 17, 2020

Excellent job , fixed the recall, informed me of service needed and offered to solve any problems related to my automobile. I will be bringing my automobile back to this dealership for future service. More

by Karlb588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Delaney
November 17, 2020

Clearly explained service & cost ; pick up & drop off as promised; kept informed of progress; easy to use contactless billing & payment; staff courteous & pleasant to deal with More

by Cmjacobs2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarnini Rodriquez; MJ; Robert; various cus service reps
November 13, 2020

Easy to make appointment, was properly advised, finished when promised. Comfortable waiting area. Clean restrooms. polite staff from start to finish. Would definitely be back More

by Info
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
October 30, 2020

Excellent service and awesome video with details about my car. Recommend anyone to see Ridgefield for all vehicle needs. Friendly staff and super clean dealership. Thank you! More

by Bill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve K and tech Sean C
October 29, 2020

Ramon Felix, very good helped me purchase my car! He is very nice & really helps when you’re trying to find the right car, especially if you’re looking at two of them & debating. More

by Ellarufa24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Felix
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