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BMW of Ridgefield
Ridgefield, CT
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All the folks I dealt with in the service department, from the receptionist to my advisor, are personable, knowledgeable, helpful and professional. They deserve a 5+ star rating, especially Steve Kaz (t from the receptionist to my advisor, are personable, knowledgeable, helpful and professional. They deserve a 5+ star rating, especially Steve Kaz (the best). Also, the facility is terrific. More
Service done as requested. Finished before end of the day. No issues with receiving a loaner. Payment process made easy with less interaction. Customer service very good. day. No issues with receiving a loaner. Payment process made easy with less interaction. Customer service very good. More
Great car buying experience. Our sales rep, Ramon Felix, was patient and efficient. The service level is excellent from everyone we dealt with. And we love our new X3 was patient and efficient. The service level is excellent from everyone we dealt with. And we love our new X3 More
It was a pleasure to work with our Customer Representative, Ramon Felix. He is an excellent representative for Ridgefield BMW. Knows the product and knows what customer service is all about. Representative, Ramon Felix. He is an excellent representative for Ridgefield BMW. Knows the product and knows what customer service is all about. I hope his contribution to Ridgefield BMW will be recognized. Thank you. More
Ramon Felix was a pleasure to work with at Ridgefield BMW as we leased a new X3. This was our first leased vehicle since we generally purchase. Ramon was very helpful in both educating me on the lease proces as we leased a new X3. This was our first leased vehicle since we generally purchase. Ramon was very helpful in both educating me on the lease process and crafting a very good deal. Definitely would buy from this dealer again! More
Excellent job , fixed the recall, informed me of service needed and offered to solve any problems related to my automobile. I will be bringing my automobile back to this dealership for future service. needed and offered to solve any problems related to my automobile. I will be bringing my automobile back to this dealership for future service. More
Clearly explained service & cost ; pick up & drop off as promised; kept informed of progress; easy to use contactless billing & payment; staff courteous & pleasant to deal with promised; kept informed of progress; easy to use contactless billing & payment; staff courteous & pleasant to deal with More
Easy to make appointment, was properly advised, finished when promised. Comfortable waiting area. Clean restrooms. polite staff from start to finish. Would definitely be back when promised. Comfortable waiting area. Clean restrooms. polite staff from start to finish. Would definitely be back More
Excellent service and awesome video with details about my car. Recommend anyone to see Ridgefield for all vehicle needs. Friendly staff and super clean dealership. Thank you! car. Recommend anyone to see Ridgefield for all vehicle needs. Friendly staff and super clean dealership. Thank you! More
Ramon Felix, very good helped me purchase my car! He is very nice & really helps when you’re trying to find the right car, especially if you’re looking at two of them & debating. very nice & really helps when you’re trying to find the right car, especially if you’re looking at two of them & debating. More