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BMW of Ridgefield

Ridgefield, CT

4.8
411 Reviews

746 Danbury Road

Ridgefield, CT

06877

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Showing 411 reviews

January 02, 2021

Outstanding service every time. Attention to detail and listening to concerns. And fantastic professional service. Why go anywhere else? Thank you so much BMW of Ridgefield! More

by ChrisMHade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pearce
January 02, 2021

Very professional sales (Andy Ventresca), customer support/tutorial (Andrew Janco), and business management (Dan Lariccia) made buying a my certified pre-owned car a pleasure. More

by 1997 guy
Recommend Dealer
Yes
Employees Worked With
Andy Ventresca, Andrew Janco, and Dan Lariccia
December 31, 2020

This is an excellent dealership to work with. I purchased two cars this year and they did a fantastic job each time. The staff are great and extremely helpful. I highly recommend this place. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cecere
December 30, 2020

Ridgefield BMW’s service department sets a standard that all dealers should try and replicate. Their challenge will be assembling a staff as highly dedicated to customer service as the one that Ridgefield B More

by Ebiederman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kazlauskas
December 18, 2020

Poor customer service at BMW of Ridgefield dealership in Ridgefield, CT. Those xxxxing people were cheating. When I bought the $6000 warranty for my brand new X4 and brakes, the salesman didn’t tell me ther More

by rateagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas DiBenedetto
December 15, 2020

All the folks I dealt with in the service department, from the receptionist to my advisor, are personable, knowledgeable, helpful and professional. They deserve a 5+ star rating, especially Steve Kaz (t More

by RAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kaz
December 02, 2020

Service done as requested. Finished before end of the day. No issues with receiving a loaner. Payment process made easy with less interaction. Customer service very good. More

by Cbreeze28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pearce
November 30, 2020

Great car buying experience. Our sales rep, Ramon Felix, was patient and efficient. The service level is excellent from everyone we dealt with. And we love our new X3 More

by LongandStraight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Felix
November 30, 2020

It was a pleasure to work with our Customer Representative, Ramon Felix. He is an excellent representative for Ridgefield BMW. Knows the product and knows what customer service is all about. More

by mt990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Felix
November 30, 2020

Ramon Felix was a pleasure to work with at Ridgefield BMW as we leased a new X3. This was our first leased vehicle since we generally purchase. Ramon was very helpful in both educating me on the lease proces More

by KCBrewster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Felix
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