BMW of Ridgefield

They are amazing! They always do a really great job! They are very professional and answer any questions in a timely manner. I highly recommend are very professional and answer any questions in a timely manner. I highly recommend More

Ramon Felix was great to work with and extremely knowledgeable. We were so impressed with the entire team at RIDGEFIELD BMW! Thank you for a great experience! knowledgeable. We were so impressed with the entire team at RIDGEFIELD BMW! Thank you for a great experience! More

A fine pleasant experience. Just missing the 20 percent discount on additional purchase of rubber mats as last time. I don’t have anything else to say discount on additional purchase of rubber mats as last time. I don’t have anything else to say More

First time get my vehicle serviced there the service was remarkable, I wasn’t able to drive there and the manager offer someone to pick up / Drop off the vehicle for me with free of delivery charge since I’ remarkable, I wasn’t able to drive there and the manager offer someone to pick up / Drop off the vehicle for me with free of delivery charge since I’m not able to drive due to my back fusion condition.. this is what you call customer service, this type of customer service got me for life until the next manager screw it all up. I hope not. 👍 More

Best service provider for BMW in tristate areaSteve Best service provider for BMW in tristate area Steve Kazlauskas every time always it’s on top of any issue he is very attentive to our request and de Best service provider for BMW in tristate area Steve Kazlauskas every time always it’s on top of any issue he is very attentive to our request and delivers the best service He is the only reason we are having all our 3 BMW done here More

Good communication, on time, fair price, friendly interaction with Cynthia, work done as promised, cleaned interior, waiting room clean and excellent, easy and reliable experience. interaction with Cynthia, work done as promised, cleaned interior, waiting room clean and excellent, easy and reliable experience. More

Never disappointed with their service or service department. They’re fair and thorough. Advisor (Steve Kaz) is the best in the business. Definitely recommend them.. department. They’re fair and thorough. Advisor (Steve Kaz) is the best in the business. Definitely recommend them.. More

Everyone from the front desk to the sales and service departments was friendly, punctual, and helpful. Best car buying experience of my life! I’ll be returning for all my maintenance needs. departments was friendly, punctual, and helpful. Best car buying experience of my life! I’ll be returning for all my maintenance needs. More

My wife and I test drove a car at Ridgefield BMW and liked it. We told the salesman that we wanted to talk it over but were very interested. In fact we setup an appointment for noon the next day to ge liked it. We told the salesman that we wanted to talk it over but were very interested. In fact we setup an appointment for noon the next day to get our trade-in valued, and hopefully make a deal. After all, what deal could I make until I knew what I was going to pay with my trade-in. On the way in the next day I received a text from the salesman when I was three miles away from the dealership saying the car was sold. Now I get the purpose of a car dealership is to sell cars, but we never thought the car would be sold out from under us while we were coming in to finalize the deal. Furthermore, never was I given the opportunity to put a deposit on the car to hold it. This courtesy wasn't extended to us when we setup the follow up appointment or during the multiple emails and text messages the following day. I would have thought, knowing we were heading in, the dealership would have given us the simplest of courtesy to let us know there was interest on the car and given us the choice to put a hold on it. The handling of this in this manner was also a lack of respect for my time as they knew I was driving in from over an hour away. Courtesy and respect are the hallmarks of good customer service, without that you're just a number on the sales board. There are many BMW dealerships out there. For good customer service and being treated with courtesy and respect, I would look elsewhere. More

Great service as usual. Friendly, efficient, knowledgeable. These guys are real pros- a lesson for other dealers. This is why I purchased my car here. knowledgeable. These guys are real pros- a lesson for other dealers. This is why I purchased my car here. More