BMW of Ridgefield

BMW of Ridgefield…. Steve and colleague's in Service did a great job getting my Z4 ready for 2025…First got a new battery service..Second coordinated to have a hood dent Steve and colleague's in Service did a great job getting my Z4 ready for 2025…First got a new battery service..Second coordinated to have a hood dent fixed and Third getting the car detailed. The car came out great and looked like new as if it just rolled out of the dealership. More

Do not waste your time and money! ! You get better results at a zoo.... This is the place to go if you hate your money and have nothing but time to kill. Buyer beware!!! They tru ! You get better results at a zoo.... This is the place to go if you hate your money and have nothing but time to kill. Buyer beware!!! They truly deserve zero stars............... More

Cannot trust service department going forward. Service advisors work on commission at all dealers and maximizing income is built in, but initially being overcharged $ 2700. + tax for brakes by a v Service advisors work on commission at all dealers and maximizing income is built in, but initially being overcharged $ 2700. + tax for brakes by a very experienced advisor, then having price “adjusted” after attempting to stop the job, was fishy. They did not monitor brake pad wear on any previous visits, wonder why? Sometimes when you go along with all the various fluid flushes, filter replacements, alignments etc., you can be taken for a fool. More

This was my second terrible experience at BMW of Ridgefield (746 Danbury Rd, Ridgefield, CT 06877). I paid thousands of dollars for repairs that didn’t fix the coolant leak. Both times the car was r Ridgefield (746 Danbury Rd, Ridgefield, CT 06877). I paid thousands of dollars for repairs that didn’t fix the coolant leak. Both times the car was returned dirty and still not properly repaired. The second time, I was promised a rental — after waiting an hour, I was told none were available. Now my move to a new state is delayed, my job and housing are at risk, and all I’ve gotten from the staff are repeated apologies. I would not recommend this service center. Extremely unprofessional and disappointing. More

Terrific dealership. I’ve been buying and leasing my cars from them for 15 years. They treat you with respect, provide fair value and are great to work with. I’ve been buying and leasing my cars from them for 15 years. They treat you with respect, provide fair value and are great to work with. More

Mike at the Ridgefield Collection was great! He knew his stuff and did not pressure me at all. It was as stressless as a car buying experience could be. I went to BMW for pickup and it was a qui He knew his stuff and did not pressure me at all. It was as stressless as a car buying experience could be. I went to BMW for pickup and it was a quick painless experience where Anastasiia went over all the paperwork work with me very thoroughly. She also was able to handle the DMV aspects of the new car, so all I had to do was get in it and drive away! More

Fantastic BMW dealer! I had an amazing experience when I purchased my new all-electric BMW i4 M50 sedan. What a wonderful car! The service department as well is top notch! I had an amazing experience when I purchased my new all-electric BMW i4 M50 sedan. What a wonderful car! The service department as well is top notch! They actually delivered a loaner car to my home 30 miles away and delivered my car back to my home after routine maintenance. I highly recommend this dealership! More

From start to finish - excellent customer service ! ! Vina was extremely helpful and patient. Anastasiia was also very helpful and knowledgeable. Nick, what can we say he "IS" the genius. All of t ! Vina was extremely helpful and patient. Anastasiia was also very helpful and knowledgeable. Nick, what can we say he "IS" the genius. All of the mentioned staff is top notch as far as I am concerned. Totally love my new x5. The most very efficient and kind staff that I have found in a dealership !! Thank you H More

Very easy buying and superb delivery experience. The Ridgefield team took the time to ensure I was 100% satisfied with my model selection and then went above and beyond to find the model with the e The Ridgefield team took the time to ensure I was 100% satisfied with my model selection and then went above and beyond to find the model with the exact features and colors I wanted for my new i4. You could tell that they approach their customers as potential long term relationships. …….And they even sat me down with their BMW IT expert (John) who set up all the tech in my new car and on my phone. Awesome customer service! More

Very customer oriented. The first contact is with customer service. Quickly gets you to repair coordinator who discusses situation with you. The first contact is with customer service. Quickly gets you to repair coordinator who discusses situation with you. More