BMW of Reading

A very pleasant and seamless experience from begining to end. I began to look for a new car on line and quickly realized significant price advantages with Reading BMW and I compared prices with 7 other regi end. I began to look for a new car on line and quickly realized significant price advantages with Reading BMW and I compared prices with 7 other regional BMW dealers. My inital phone contact was returned within the hour and Calvin Jones was very helpful. I picked up my car and Calvin took me through a complete review of the car and even filled the tank for me. Joel was completely prepaired with financing, and I was very surprised how quickly the paper work was completed. Joel even gave me a 1.74% rate! Practically 'free' money. I would strongly reccommend Reading BMW to anyone looking to purchase a BMW. More

Issue with SUV was resolved. Was contacted by dealer and offered partial compensation for out of pocket cost. Appreciate car dealers that stand behind the products they sell. Best price on line. offered partial compensation for out of pocket cost. Appreciate car dealers that stand behind the products they sell. Best price on line. More

I could not be happier with the entire experience that I had try BMW of Reading. The sales process was first rate from beginning to end. Their no haggle best price all of the time motto could not have been had try BMW of Reading. The sales process was first rate from beginning to end. Their no haggle best price all of the time motto could not have been any truer. With today's busy lifestyles, the old way of back and forth negotiation really just ends up wasting so much valuable time. When you are presented with a great price and a fair trade value right off the bat, there is nothing else to do except sign the paperwork! Rob is very knowledgeable about the brand an you can really tell that he cares about his customers and the vehicles he sells. Once we came to an agreement on the price....which was pretty simple with their Internet pricing, Joel took over and made the entire paperwork process quick and painless. After that, the car was detailed perfectly and Rob gave me the most thorough presentation that one could ask for. I love my new BMW and I will be sure to refer anyone that I know to the great staff at BMW of Reading. More

I just had my most pleasant car buying experience in 35 years, thanks to Chad Wallace at BMW of Reading, PA. I was skeptical, expecting the typical high-pressure, aggresive salesman to accost me as soon a years, thanks to Chad Wallace at BMW of Reading, PA. I was skeptical, expecting the typical high-pressure, aggresive salesman to accost me as soon as I got out of the car, but what I found was a relaxed, friendly, no-pressure but very professional atmoshere at the dealership. I was an out of town buyer, and my trip to pick up the car turned into an over-night stay due to a delay from my insurance company in providing the required documentation. Chad assisted me in finding lodging and food, and even picked me up the next morning after I had returned my rental car clear on the other side of town. I really appreciate everything Chad did to help me out, and I highly recommend you contact Chad Wallace if you are in the market for a new or used automobile, and want a truly pleasant buying experience! More

I recently brought my 2009 X5 to the BMW of Reading for routine service. I informed the service department that all the tail lights were filling up with water when I wash my car. I even showed them the pho routine service. I informed the service department that all the tail lights were filling up with water when I wash my car. I even showed them the photograph’s I took of the tail lights with water in them. I also informed them that my front left caliper was all rusted and would like to have it replaced since the vehicle is still under warranty. Later the same day I received a call from the service department with an update, I asked them if the items in question had been replaced and the answer I received was that the caliper working fine and would not be replaced even though it was rusty. Of the four tail lights that had water in them, they were only going to replace two, because they claim that the other two were okay, even though I showed them pictures with water in all four of them. A few years ago the same dealership sold me an extended warranty on my 7 series and when the radiator failed, they informed me that the warranty company was no longer in business and I would have to pay for the work out of my own pocket. The dealership would not stand by the warranty that they sold me and that they profited from. It’s the same dealership that put a large dent in my car during a scheduled service and then wanted me to pay for the body shop repairs. I should have know better. Take your BMW to Daniel's in Lehigh County. Much better service! More

I have bought two preowned bmw's from chad Wallace at BMW of reading this past year. Both vehicles have been in great shape and the customer service was excellent. Chad is very patient and low pressure. BMW of reading this past year. Both vehicles have been in great shape and the customer service was excellent. Chad is very patient and low pressure. He also is very professional and follows up after the sale properly. BMW of reading is a standout amount other BMW dealers. I would not hesitate to go back or recommend to a friend. More

Since we had a positive experience with our first purchase (Jeep Overland) from Tom Masano group, we chose BMW of Reading. Bottom line, their price can't be beat. We did extensive online research co purchase (Jeep Overland) from Tom Masano group, we chose BMW of Reading. Bottom line, their price can't be beat. We did extensive online research comparing prices and we were not disappointed in giving our business to this dealer. Calvin Jones provided satisfactory customer service. He took the time to show us the various features that our new car offered. The negotiation process itself was smooth and fair. We requested a unique transaction and they agreed. All in all, we walked away extremely happy with our purchase (this is our first BMW and presumably not the last). I would highly recommend this dealer if you are looking for great selection for a fair price without needing a law degree to negotiate a good deal. More

Friendly staff, good selection of cars, competitive and realistic pricing as opposed to other dealers that may tend to take advantage of a potentially uninformed customer. Smooth processes, easy communicat realistic pricing as opposed to other dealers that may tend to take advantage of a potentially uninformed customer. Smooth processes, easy communication. We were in touch with many dealers, BMW of Reading is definitely a place to go despite the extra mile (though we have not comment yet about their service department). The experience was positively different from their competition that is closer to the big cities. More

Before going to BMW of Reading, I had visited a dealership in the Tom Masano Group and became convinced that I wanted to by a car from them because of the superior service and value they could give dealership in the Tom Masano Group and became convinced that I wanted to by a car from them because of the superior service and value they could give. I then searched on their web site for used cars in my price range, and found one that I liked. I was greeted when I arrived at BMW of Reading by Mr. Phillip Doulik and told him of the car I was interested in. He was very knowledgeable even about this specific used car. He was able to tell me its history and specific information on its features as I prepared to drive it. He put me at ease as I drove through an unfamiliar part of the county. I appreciate being allowed to drive it for the distance that I did because this helped me to make my decision. Mr. Doulik listened well to my concerns and answered every question I had. He anticipated and provided every service I needed to purchase this car. More

I initially went to a dealership in Doylestown for a new 535i, after wasting a day,and getting what would have been a LOUSY deal, i went to Reading BMW where i met sales rep Michelle Grim, a no pressure, de 535i, after wasting a day,and getting what would have been a LOUSY deal, i went to Reading BMW where i met sales rep Michelle Grim, a no pressure, delightful,friendly and sincere person (who i might add really knows what she is selling) In addition I got a good deal on the car and left the dealership within 3hrs in my new car. i would recommend this dealership, for anyone looking for a car More