BMW of Reading

Calvin was an excellent salesman who was very knowledgeable about the vehicles. He made my husband and I feel very comfortable as we shopped for a car. Often when you enter high end stores, the s knowledgeable about the vehicles. He made my husband and I feel very comfortable as we shopped for a car. Often when you enter high end stores, the staff aren't always friendly and make you feel you don't belong. We felt the total opposite at BMW of Reading. Calvin stayed in contact with us thought the process and ultimately helped us make our decision to purchase the vehicle. Finally Calvin's manager Joel was just as nice as he finalized the deal. I would recommend the dealership to all my friends. More

Efficient, effective, service oriented, stand by their words. It was a pleasure to deal with them, especially Chad who went over the top for me. words. It was a pleasure to deal with them, especially Chad who went over the top for me. More

My husband and I have purchased 4 vehicles from both BMW of Reading and Masano Auto Retailers. The fact that we bought FOUR should speak volumes as too the quality of not only the product but also the comp of Reading and Masano Auto Retailers. The fact that we bought FOUR should speak volumes as too the quality of not only the product but also the company. We have always been treated exceptionally well at Masano, feeling less like a number for them and more like a person. A rare quality for a business in today's world, especially in the automotive industry. Our favorite salesman, Calvin Jones, has always treated us with respect and honesty. He has been invaluable in helping us find cars for not only us, but our daughters. Without his attention to detail and awareness of our needs, we would have missed out on some exceptional cars. I would highly recommend Masano and, of course, Calvin, to anyone looking for a new vehicle! More

My experience purchasing a car from BMW of Reading was fantastic, and I have no doubt that this is the start of a great, long-term relationship. Do an internet search of the BMW vehicle that you're lookin fantastic, and I have no doubt that this is the start of a great, long-term relationship. Do an internet search of the BMW vehicle that you're looking to obtain, and you will immediately find that BMW of Reading has the best deal available. In addition to their great prices, the associates at BMW of Reading are great people - they present themselves in an honest, respectful manner that creates a friendly and comfortable atmosphere for the potential buyer. It was truly a pleasure to work with my client advisor (Cal) and business manager (Joel), who were informative and responsive from the start to the finish, when I drove the vehicle off the lot. I would wholeheartedly recommend BMW of Reading and its team to family and friends. Cal and Joel has my best regards - Thank you! More

Excellent, excellent, excellent experience. I purchased my vehicle sight unseen from Michigan and flew to BMW of Reading in PA to pick it up. Despite all of the horror stories I have heard about this proce my vehicle sight unseen from Michigan and flew to BMW of Reading in PA to pick it up. Despite all of the horror stories I have heard about this process, I must say mine could NOT have gone better. Michele and Phil were fantastic to work with, they sent a car (at their own expense) to pick me up from Philadelphia airport over an hour away from the dealer, the car was in thoroughly amazing shape as pictured, the price was great, AND despite the fact it was not a certified pre-owned, when I noticed a tear in the leather they did not hesitate to call one of their specialists and fix this for me ASAP. Profusely apologetic for the delay, they took care of it right away so I could get on my way home. I live in Bloomfield Hills, Michigan where my local dealer is Erhard BMW of Bloomfield. The sales department is terrible, they didn't know the first thing about BMW's, nor why one would want a rear wheel drive, manual. BMW of Reading, and without a doubt Michele who I spent much of my time speaking with and who was my sales agent, knew an immense amount about BMW, why one buys them, complained with me about the lack of manual drive vehicles, and had a vast knowledge and passion for the cars she sold. She exemplified what every BMW employee should be and strive for. These cars are about a passion for driving, flawless engineering, and a recognition of what makes them special, BMW of Reading hit every point on the mark, provided beyond the top service, and was fantastic in every way. When I purchase my next BMW in a few years, I will without a doubt be buying it through BMW of Reading, Michele Grim, and Phil Franco. 500 miles away makes no difference to me, that is how great an experience I had with the staff I mentioned and the dealership as a whole. More

The team at BMW of Reading has made it their mission to consistently deliver top level customer service and attention to their customers. My Salesperson Michele Grim was a pure pleasure to work with, and I consistently deliver top level customer service and attention to their customers. My Salesperson Michele Grim was a pure pleasure to work with, and I loved her fun and warm personality. She made the process happen in a very busy time for her, and to be frank I am a complete PIA customer! She must have A LOT of patience! Joel, the Finance Manager worked with me even through some of my past problems and allowed me to purchase my dream car with his hard work. Most people would of said no off the bat. Joel, thanks so much! Kerry in service is amazing to work with, and I really cannot give any higher praise to the entire team at BMW of Reading. Thank you for making my dream come true. Derek Michael Sheldon Owner- Sheldon Technology & Design More

My purchasing experience with Chad Wallace at BMW of Reading was very positive. Chad was attentive and responsive to every question and concern I had. The price negotiation was painless and quick. It Reading was very positive. Chad was attentive and responsive to every question and concern I had. The price negotiation was painless and quick. It is rare to say that a car buying experience is a good experience, but I can honestly say that such was the case with Chad Wallace and BMW of Reading. More

Although the dealership was extremely busy, Chad Wallace patiently answered all my questions and concerns in buying my new bmw. He stayed quite late on a Saturday so that the sale could be finalized that d patiently answered all my questions and concerns in buying my new bmw. He stayed quite late on a Saturday so that the sale could be finalized that day. He patiently reviewed the vehicle with me. He was extremely friendly and took care of every detail. After the sale he touched base with me to assure that all was well and assured me that if there were any questions all I had to do was contact him. My experience was an A +. Couldn't be more pleased. More

Chad made my experience at BMW of Reading very rewarding. He was extremely accommodating and went over and above to ensure I could take receipt of my BMW 535i based on my convenience and not his. The financ He was extremely accommodating and went over and above to ensure I could take receipt of my BMW 535i based on my convenience and not his. The financing went seamlessly and the vehicle was ready as commmitted. He actually came into the dealership on his day off to allow me to take receipt of the vehicle based on my busy schedule. I have contacted the dealership several times since to purchase accessories and Chad dealt with me directly ensuring all my questions were answered and I was satsfied with the service. I have purchased > 30 vehicles (I'm a car guy) and this has been my best experience yet. I would and will recommend both Chad and BMW of Reading to my friends and family - the experience has been phenomenal!! More

I had the most pleasant experience with Cal Jones. The sales process was the quickest I've every had . No hassels, no going back and forth with pricing . It was just so painless . I would highly recom sales process was the quickest I've every had . No hassels, no going back and forth with pricing . It was just so painless . I would highly recommend Reading BMW and Cal Jones was first class all the way . More