BMW of Reading

This is my second transaction with Chad Wallace. He is This is my second transaction with Chad Wallace. He is professional, easy to reach, knowledgeable, friendly and an overall pleasure to work with. This is my second transaction with Chad Wallace. He is professional, easy to reach, knowledgeable, friendly and an overall pleasure to work with. I definitely reccommend Chad and Reading BMW! More

Ben Parmalee - I had 10AM appt 3/24 and he was a no show. Ben is a bad reflection on your dealership. I almost walked out nad went to BMW Sun Motors in Mechanicsburg, Pa. The front desk ladies could have b Ben is a bad reflection on your dealership. I almost walked out nad went to BMW Sun Motors in Mechanicsburg, Pa. The front desk ladies could have been more helpful. They said Ben wast in yet and let me sit there. I think he showed up at 1pm. They should have immediately goten someone else. I had to ask to speak to another sales person and Rick stepped up. I was there to buy a vehicle. I had been going to Faulkner BMW in Lancaster but both Cindy Stoner and myself were not treated well and I was insuulted by the sales person so I walked out aS did Cindy when she was there. They lost out on 2 sales. Rick saved the day and was very helpful and no pressure salesman. Joel was very professional and explained the car loan contract. I was referred bu Cindy Stoner who bpought an X-1 from your dealership a few months ago. Another suggestion is since I was there from 9:45 unril 3:30 maybe offer to suggest a place to call for lunch so I could have it delivered? Long day and I am from York so it was not close. More

Our overall experience was awesome. Rob, Joel and the dealership could not have been any easier to work with. By far the smoothest car-buying process that we've ever had! dealership could not have been any easier to work with. By far the smoothest car-buying process that we've ever had! More

Quality service from a friendly staff. Rob was very knowledgeable and quick to answer any question or concerns. This was my first dealership experience and it was very smoothly. I would definitely reco knowledgeable and quick to answer any question or concerns. This was my first dealership experience and it was very smoothly. I would definitely recommend them to anyone looking for a new or used car. More

Once again Rob has made the process of my spontaneous purchase very painless. Rob definitley takes the time to get to know his clients, and it shows. It was the second BMW purchased at BMW of Reading, purchase very painless. Rob definitley takes the time to get to know his clients, and it shows. It was the second BMW purchased at BMW of Reading, and definitely not my last! I highly recommend Rob Koch & the rest of the team at BMW of Reading. More

This was a long distance purchase and I had a trade as part of the deal. Rob Koch and the team at BMW of Reading gave me a fair deal on my trade and I am very happy with the car I purcahsed. The car was part of the deal. Rob Koch and the team at BMW of Reading gave me a fair deal on my trade and I am very happy with the car I purcahsed. The car was as described on their web-site and there was no last minute negotiating once I showed up at the dealership. The price we negotiated was the price I received for my trade - and paid for the car. They even helped me pick out snow tires and rims which were installed before I picked up the car. Great overall experience. Highly recommend Rob and the team at BMW of Reading. More

In locating the BMW I was looking for, I had a very good experience at BMW of Reading. My salesperson, Rob Koch, took the time to review the BMW 535xi I was interested in and was very easy to work with. Aft experience at BMW of Reading. My salesperson, Rob Koch, took the time to review the BMW 535xi I was interested in and was very easy to work with. After I purchased the car, Rob took time to explain the operation of the BMW and answered all of my queries. I looked at CPO BMWs at other dealerships in my area, but BMW of Reading by far had the largest inventory and best prices. I would highly recommend purchasing your next BMW at BMW of Reading! More

My husband and I returned to BMW of Reading as loyalty customers. We were looking to turn in my vehicle in hopes of getting another BMW with lower mileage. We walked out with not just one, but TWO, BMWs! customers. We were looking to turn in my vehicle in hopes of getting another BMW with lower mileage. We walked out with not just one, but TWO, BMWs! Rick Lauter was our Client Advisor. He was extremely professional, helpful, and patient. He helped us find a 328xi that fit everything I was looking for within our price range. He was also able to find my husband an X1 in the color and "package" that served our needs. Rick is an outstanding sales person that I highly recommend for new or returning customers! Phil Franco is the Manager at BMW of Reading. Phil was able to accommodate our financial situation and work with us to get both of the cars within a price range that fit our budget. He made us feel comfortable and we knew we were getting the best deal around town. We left BMW of Reading completely satisfied with our purchases. However, after a couple days, we received a phone call from the Business Manager, Joel Powers, that he was able to help us out even more with our financials and we were extremely pleased to learn, I was receiving an even lower interest rate on the 328 and two free payments. My husband and I highly recommend this dealership and all of its work force! More

Chad Wallace was very professional and easy to work with. He was very patient while we checked out the used vehicle we purchased, including allowing us to put it up on a lift and check underneath. I would wo He was very patient while we checked out the used vehicle we purchased, including allowing us to put it up on a lift and check underneath. I would work with him again in the purchase of a new vehicle. More

Just purchased my second BMW CPO from Rob Koch at BMW of Reading. Since my first visit to the dealership in April 2010, Rob has been outstanding to work with. He is patient, funny, and extremely knowledge Reading. Since my first visit to the dealership in April 2010, Rob has been outstanding to work with. He is patient, funny, and extremely knowledgeable. Whether I contact him by phone, email, or text Rob always responds in an expedient manner. At time of delivery, Rob had all of the paperwork in order so as to expedite the process with the Business Manager, Joel Powers. Joel was friendly and professional, and made the paperwork process a breeze. Rob thoroughly explained all of the vehicle's features, and gave me as much time as needed to get comfortable and familiar with both of my vehicles. He didn't rush me out the door assuming I would be comfortable with my new vehicle since it was my second BMW. The Service Department is very accommodating and professional. I never doubt that my vehicle will not be mishandled while in its custody. I cannot say enough how much I enjoy dealing with everyone at BMW of Reading. I look forward to continuing my relationship with them for many years to come. More