BMW of Reading

One of the best new car buying experiences at BMW of Reading . I normally don't post reviews or discuss my personal business online but this dealership and its staff is truly deserving. This was my first BMW . I normally don't post reviews or discuss my personal business online but this dealership and its staff is truly deserving. This was my first BMW purchase and the overall experience, personal attention and transparency I received from start to finish was superior in every way. I cannot thank Chad Wallace and Dave Horringan at BMW of reading for their help. They worked with me in every way possible way to get me where I wanted and went way beyond my expectations. For me, the dealership experience excelled the BMW brand am will 100% be returning and referring my friends and family for future business. If you live in the Philly/PA market and you’re looking for the best value and service on a BMW without any hesitation you have to call BMW of Reading and experience it for yourself. More

We wouldn't go anywhere else this deals We had been looking for a 3 series and hadn't had any good experience with a local dealership. So we decided to go "outside the box" and check out th We had been looking for a 3 series and hadn't had any good experience with a local dealership. So we decided to go "outside the box" and check out this dealership and we are so glad that we did. From the get go, Rob Koch was a superstar! We have never dealt with a staff that has been so helpful and accommodating. The customer service here is unbeatable. You will never get customer service like what Rob and his team gives anywhere else! More

I've Found My BMW Dealer I was searching for an M5 locally in the Washington DC area without much success, even one that I've purchased in the past. I expanded my search and B I was searching for an M5 locally in the Washington DC area without much success, even one that I've purchased in the past. I expanded my search and BMW Reading had the right color and options. From the moment I was put into contact with Rob Koch, the buying process was simple and enjoyable. Rob was straight forward with the pricing, which was significantly lower than any pricing in my area. He laid out everything I needed so when it was time to make the trip for delivery, all I had to do was sign a few documents. Dave from financing was great, as he made the process simple and quick. Ben showed me all tech features of the car with as much detail as needed. He was quick to respond to questions I had over email the next day. Overall, I couldn't have asked for a better buying experience. If I'm in the market for another BMW in future, BMW Reading is my go to dealer. And I would recommend to anyone to make the 2.5hr drive from DC area. You won't find better pricing or service. More

Superior Service Every visit to BMW of Reading is an absolute pleasure. Rob Koch has been my Sales Advisor for years, and he never disappoints. Rob answers emails/tex Every visit to BMW of Reading is an absolute pleasure. Rob Koch has been my Sales Advisor for years, and he never disappoints. Rob answers emails/texts/calls at any time - whether he is at work or not. That level of service and commitment is what makes Rob and BMW far superior to all others. Dave Horrigan is great to work with, and makes the Financing end of the deal easy. Ben insured that I understood how to navigate and use all of the features of my new vehicle and did not make me feel rushed in any way. This is the third BMW I've purchased at BMW of Reading, and I cannot say enough about the attention and support I receive from Rob and everyone at the dealership. More

Rob Koch and BMW of Reading Provided Outstanding Service Dealing with Rob Koch and BMW of Reading was the most pleasant car buying experience I've ever had. I drove 250 miles to test drive a 2011 M3 that BMW Dealing with Rob Koch and BMW of Reading was the most pleasant car buying experience I've ever had. I drove 250 miles to test drive a 2011 M3 that BMW of Reading had for sale. Prior to making the trip I had been in contact with a sales representative, Rob Koch, and we had agreed on a price range for my trade-in, depending on the actual condition of the vehicle once I arrived. I was a little apprehensive that once I had made the trip I would be low-balled on the trade-in value, and I'd be in an unenviable bargaining position as I was 250 miles from home and if I decided not to take their offer the entire day would have been wasted. I was pleasantly surprised when Rob offered me the top value in the range we had agreed upon. On top of that Rob and the team at BMW of Reading threw in a 2 year / 70,000 total mile warranty. To me this shows respect for the customer and a level of fairness that is hard to find. This level of respect is something I reciprocate with loyalty. The next M car I buy, and it will be an M, will be bought from BMW of Reading. I don't care if I have to drive 500 miles. More

Gratitude and Excellence This post is more of a public thank you than a mere review. I recently rolled off the lot at BMW of Reading in a 2006 pre-own and I could not be more This post is more of a public thank you than a mere review. I recently rolled off the lot at BMW of Reading in a 2006 pre-own and I could not be more pleased nor impressed by the level of service and vision I was offered! I credit my experience of this high standard to Michele Grim, who has been serving as an expert in BMW sales for many years. I test drove the vehicle I was interested in before it was released for sale. It needed detailing, inspection and some other work. Michele personally took ownership of overseeing the task, insisting that it meet the highest standards. When I returned to purchase the car, I honestly could not believe the condition it had been restored to. Being a 2006 3-series it was not a certified pre-own but even by the closest of scrutiny, one would not have known the difference. The vehicle I purchased was in impeccable visual condition and it was excellently priced, having the lowest published rate for a vehicle of its kind (on the whole east coast) that didn't have a reconstructed title. When I started looking for a car, my primary objective was to acquire a vehicle that I could drive off the lot being proud of. When I left BMW of Reading, I was driving something better, something that Michele was proud of! If your looking for a salesperson who you can be certain that is on your team . . . give Michele a call. I cannot tell you as to whether she just loves these cars, whether she just loves the people she works with or whether she just loves life? But in my experience with her, she demonstrated a love for all three and I am convinced that the world is a much better place having her in it! #ThankYou #Amazing #Blessed n.f.stephens More

Saved the Day!! Driving around on a Saturday afternoon I stopped to grab a bite to eat. Openned the door to go into the restaurant and the door latch locked. I could Driving around on a Saturday afternoon I stopped to grab a bite to eat. Openned the door to go into the restaurant and the door latch locked. I could fix the issue, so I called BMW of Reading. The mechanics all left for the day so the rexeptionist directed me to a salesman named Chad. He helped me fix the issue in seconds. I appreciate his help, since I was out of town. More

Superb Experience My experience buying a car here was superb. I am an out of town customer, and notified that I may be late for my appointment due to the travel distanc My experience buying a car here was superb. I am an out of town customer, and notified that I may be late for my appointment due to the travel distance. They had the car I was interested in waiting out front, waiting for me to take it on a test drive. The experience was flawless-- my trade-in appraised at higher than KBB, and the price of the vehicle was extremely fair. My salesperson coached me through the entire process and made it a painless and even enjoyable process. I never expected to enjoy buying a car as much as I did here. I would recommend this dealership to anyone who has a need for a vehicle new or used. More

Great job Very good experience. Felt as though we were really taken care of throughout the entire process. Arrived at a fair price on a really nice car. Very Very good experience. Felt as though we were really taken care of throughout the entire process. Arrived at a fair price on a really nice car. Very happy. More

Wish Fulfillment Was able to get the car that I wanted at a great price. Chad Wallace went above and beyond to make the process easy and quick. He attended to what i Was able to get the car that I wanted at a great price. Chad Wallace went above and beyond to make the process easy and quick. He attended to what it was that I was looking for, and made sure I understood all aspects of the sale. It was a pleasure not only doing business with him but also all the people with whom I came in contact. More