BMW of Reading

Worse experience ever made. We came to this place to check inventory and we found pre-owned cute car. We literally have to pushed our sale person to start to deal with us, as he give us a favor. He abso check inventory and we found pre-owned cute car. We literally have to pushed our sale person to start to deal with us, as he give us a favor. He absolutely paid no attention to us, even then deal was done. Week after purchase was made he resend us another papers to sign , because original contract was wrong!!! And after all, we still have no our number plate and registration (4 days later temporary card will expire). He never call back, I have to search him as nothing else to do; sales manager instead of fix that problem or at least apologize, transfering phone calls back to sale person. And even more: at same day we bought this car my husband was found another one for himself, but this Chad has no information available, (that car was stay front of his office for few days and he wasnt interesting to update info?!!!). Whatever, we pick up our car next day ( 4 hrs drive one way!) and husband reconfirmed with him to call us regarding second car. Its never happen! I still fight over problem with registration, time getting close to expire, and I not drive it until know (almost month pass). I reminded sale person over phone today about his attention and atitude regarding second car purchase. I asks why he, at least, didnt call us about it ( he suppouse to be interesting to sale something, isnt?) So, his answer was: Its fine... Fine what, exactly? Screw up my first purchase or didnt call regarding second one? Seriously, interesting level of "Fine" More

I went to the dealer after seeing a pre-owned BMW online. When I got there the car was in good condition and reasonably priced. I met with Rob and I have to say it's nice having a laid-back salesman who is a When I got there the car was in good condition and reasonably priced. I met with Rob and I have to say it's nice having a laid-back salesman who is a car enthusiast himself. The test drive went well with only a few things they had to throw in to close the deal making it fairly painless and easy as far as car negotiations go. Fast forward a few days later when I picked up the car, everything on the "punch list" was complete and when I pulled up Rob was outside getting the residual brake dust off the wheels. These days you don't see many sales guys getting down and cleaning the wheels of a USED car after the sale is complete... Needless to say I was impressed. I'm still very happy with the car, and the deal I got, and wouldn't hesitate going back in the future. I also highly recommend dealing with Rob. More

Calvin was very patient in helping me find the right car and got me the best deal. He spent a few weeks with me in looking for the car I wanted, taking my phones calls and working with me as I changed my mi and got me the best deal. He spent a few weeks with me in looking for the car I wanted, taking my phones calls and working with me as I changed my mind several times. He also gave me options that I was not aware of. Calvin made it a smooth process and took the time to show me all the features on my vehicle before I drove off the lot. Joel was extremely helpful in getting me approved and financed. He was very knowledgeable and answered all of my questions. Again they both made my experience very smooth and not stressful at all. I will definitely recommend BWM of Reading to anyone, no matter what make of car you want. owers and Jones Rule!! More

I travelled from Gettysburg to purchase the car that I have been looking for in the past few months, a 335I Convertible. Reading BMW had just what I was looking for. The car is absolutely beautiful. Wh have been looking for in the past few months, a 335I Convertible. Reading BMW had just what I was looking for. The car is absolutely beautiful. While it took a bit of "negotiating" once the deal was made, Cal explained the features of the car in detail and the paperwork ended seamlessly. I appreciate the call back that I received from Phil and I would buy another car from this dealership. More

I was very happy with my first purchase of a brand new car. Calvin helped me find the perfect Mitsubishi Lancer that I had been looking for. There was one at another place that had some different options car. Calvin helped me find the perfect Mitsubishi Lancer that I had been looking for. There was one at another place that had some different options but the price Cal and Joel Powers put together was too good pass up. More

My wife and I saw a few preowned X3 models on the internet that we were interested in and drove 2.5 hours to the dealership. Calvin was our salesman and was friendly, helpful and knowledgable. We wor internet that we were interested in and drove 2.5 hours to the dealership. Calvin was our salesman and was friendly, helpful and knowledgable. We worked out a great price and he got us in the vehicle the same day.Joel was the most professional F&I person we have ever dealt with. The entire experience was low pressure, professional and enjoyable. This is our first BMW but it will not be our last from this quality dealership. More

I was contacted by a gentleman named Calvin Jones who called due to my search on the internet. Calvin called me in my office, caught me off guard and proceeded to sell me a car sight unseen due to his s called due to my search on the internet. Calvin called me in my office, caught me off guard and proceeded to sell me a car sight unseen due to his sincere and honest sales approach. I have never had a more pleasant experience when making such an important purchase. My sincere recommendation to work with Tom Massano and Calvin Jones. Patrick Bransome New York NY More

This was by far the most pleasant buying experience my wife and I have ever had. My wife needed a new vehicle for her long commute to work and we're planning on starting a family soon, so we were looking wife and I have ever had. My wife needed a new vehicle for her long commute to work and we're planning on starting a family soon, so we were looking at the X3 because of it's great reviews and safety ratings. After looking around, BMW of Reading had the lowest prices of any dealership. When we came in Rob was extremely knowledgeable and helpful in explaining the BMW brand since this was our first BMW purchase. We came in with a price in mind for our trade in, the new vehicle, and interest rate. They more than exceeded our expectations without having to haggle or feel like we were being pressured. My wife and I combined have purchased 6 vehicles from dealerships and I can tell you with certainty, service like this was a first! Joel handles the financing and again was very knowledgeable and helpful in explaining our warranty options. We love the vehicle. They say once you drive one you'll never want to switch back. Now we see why. When the time comes, we'll be back again. Great dealership! More

This was for the most part a very pleasant experience for me and I Love the car. I would have rated this transaction great overall if there were not issues with the tax title and tags for the car. Calvin was me and I Love the car. I would have rated this transaction great overall if there were not issues with the tax title and tags for the car. Calvin was very knowledgeable about the product and very accomodating in resolving a minor issue with the vehicle, I will recommend him to anyone who in the hunt for a nice car.... More

The manager of the BWM of Reading is super helpful. The price is great compared to others BMW dealer. The auto service is excellent, and they always try do a great job of fixing anything that need done to price is great compared to others BMW dealer. The auto service is excellent, and they always try do a great job of fixing anything that need done to the customer's cars. I would highly recomend the dealer to anyone. Thank you, More