BMW of Reading
Reading, PA
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Michele was very up front we us about purchasing the car we wanted. We told her how much we could spend and when we went to purchase the car we had to write a check for exactly that amount. There were no we wanted. We told her how much we could spend and when we went to purchase the car we had to write a check for exactly that amount. There were no added fees or pressure to spend more than we had planned. She also made sure the car was inspected before we drove it off the lot making it a worry free experience, especially since we were buying a car “as is”. More
Chad was very personable and approachable on my first visit. He attended to detail during the transaction, answered all questions and returned all phone calls in a timely manner - everything a salesman visit. He attended to detail during the transaction, answered all questions and returned all phone calls in a timely manner - everything a salesman should do. More
Excellent experience all the way around - with good follow-up after the sale....Sales person was engaging and knowledgable - finance person was informative and helpful - I would highly recommend a tri follow-up after the sale....Sales person was engaging and knowledgable - finance person was informative and helpful - I would highly recommend a trip to Reading - it's worth the trip More
Third cars I've bought from Cal. Each buying experience was very fair, no pressure, and I got the auto that I wanted. Good selection at all times. was very fair, no pressure, and I got the auto that I wanted. Good selection at all times. More
Had a great experience. Friendly staff. They responded quickly to returning calls. Explain vehicle in great detail. Chad Wallace made it a pleasurable experience and would refer friends and family. quickly to returning calls. Explain vehicle in great detail. Chad Wallace made it a pleasurable experience and would refer friends and family. More
I have purchased many new cars in the last 30 years(about 15) and BMW if Reading was the the most professional,honest people I have dealt with. Sales over the phone was excellent, and they honored all 15) and BMW if Reading was the the most professional,honest people I have dealt with. Sales over the phone was excellent, and they honored all verbal financial committments. The BMW Finance people tried to give us the best cost over the next 5 years. All the BMW people, even at the service desk were courteous and committed without being pretentious. Honesty and integrity always will win,everytime. Thanks to all. Bob Stagliano More
My wife and I came to Reading BMW from Wayne NJ to see a used 2006 330xi. We took it for a test drive and there were several issues with the car. Calvin asked us what did we think and we told him it was a used 2006 330xi. We took it for a test drive and there were several issues with the car. Calvin asked us what did we think and we told him it was a no go. Instead of pushing us to say what would it take he said if you are not sure then don't buy. Most salespeople would not take that approach. He then led us to another used car in the lot a 328xi (2008) and we bought the darn thing. We have owned 3 BMW's and this by far has been the best experience so far. Calvin was fun to deal with and a professional as well. We also dealt with Joel in the finance department and he too was very good. The price was right and Calvin and Joel was icing on the cake More
WOW!!! By far the best and easiest time we have ever had purchasing a new car. Chad took his time and explained all the equipment on the car while Dave was thorough in going over all of the numbers in rega purchasing a new car. Chad took his time and explained all the equipment on the car while Dave was thorough in going over all of the numbers in regards to the lease. We have purchased other cars from the Tom Masano dealerships, but this was our first BMW and it won't be the last. If you are looking for a great car at a great price go to BMW of Reading and see Chad and Dave. More
Calvin was the best sales Rep I ever dealt with. I felt like he walked in and was buying a car with me, no pressure. Doesn't get any easier. Everything Calvin promised me, he delivered. I run a Major truck like he walked in and was buying a car with me, no pressure. Doesn't get any easier. Everything Calvin promised me, he delivered. I run a Major trucking company in Allentown, Pa. and I would hire him for my sales team. More
Overall, by far the best experience I have had buying a car. Very friendly, no hassle approach was fantastic. Would definitely recommend this dealership to anyone interested in buying a BMW. car. Very friendly, no hassle approach was fantastic. Would definitely recommend this dealership to anyone interested in buying a BMW. More