BMW of Reading
Reading, PA
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Our salesman Phillip was very polite and knowledgeable. He addressed all of our concerns and resloved our requests. He took time as needed to explain all of the functionality of the car and made our transa He addressed all of our concerns and resloved our requests. He took time as needed to explain all of the functionality of the car and made our transaction an easy and pleasant one. More
I very much appreciated the service, help, and professionalism of Chad, Dave and the rest. Everything was top quality and on time. They made my visit a pleasant experince. -- Again, thank you. professionalism of Chad, Dave and the rest. Everything was top quality and on time. They made my visit a pleasant experince. -- Again, thank you. Tony More
Chad Wallace was an excellent salesman. He listened and provided information as requested. He was low pressure yet very knowledgeable. Since the sale was completed after hours, he washed the car himself wh provided information as requested. He was low pressure yet very knowledgeable. Since the sale was completed after hours, he washed the car himself while the financial paperwork was completed. I will recommend the dealership and Chad Wallace to anyone I know who is looking to buy a car. Nancy W. Voorhees, NJ More
We were extremely pleased with our experience because they had an excellent selection of vehicles that we were interested in. The sales associate Rick was courteous, friendly, and attentive to our needs they had an excellent selection of vehicles that we were interested in. The sales associate Rick was courteous, friendly, and attentive to our needs and wants. Joel and Phil, friendly as well, did a wonderful job at working with us to obtain the financing we desired. We were very pleased with the entire experience and will definitely recommend to others. More
I would highly recommend Reading BMW for car purchases and service. When it was decidedly time to trade in our beloved 2002 X5, Calvin Jones and the entire team at BMW of Reading encouraged me to test dr and service. When it was decidedly time to trade in our beloved 2002 X5, Calvin Jones and the entire team at BMW of Reading encouraged me to test drive a total of four motor cars, both SAV's and sedans, which ultimately led to the decision to go with a new X3. During a busy Saturday at the dealership, I felt I was definitely provided red carpet attention. It's very important to note that is is our third motor car we've purchased at this dealer, and we plan on doing business with them for a long time to come. More
Everyone at tthe dealer was friendly and professional. Michelle was very patient and helpful. I could tell she enjoys cars and driving. She's also very well versed in using the user interface for the ca Michelle was very patient and helpful. I could tell she enjoys cars and driving. She's also very well versed in using the user interface for the car. I really appreciate that she stayed late to help show us the features of the car. I also liked the fact that I didn't feel pressured to make a purchase. The one down side was the construction. It made the parking lot difficult to navigate. More
Chad is the best! I stopped by at closing time just to look around and Chad came out to see if I had any questions. He didn't seem to mind that it was the end of the night, and continued to help me for th look around and Chad came out to see if I had any questions. He didn't seem to mind that it was the end of the night, and continued to help me for the next 45 minutes. He even came in early the next day so that I could test drive a car. Now that's customer service! And yes I took the car. More
- Chad was very professional, knowledgable, and straight forward in all aspects of the sales process. - In dealing with Chad, everything was communicated clearly, which you may not find with other salesme forward in all aspects of the sales process. - In dealing with Chad, everything was communicated clearly, which you may not find with other salesmen/dealerships. - I would recommend Chad to anyone looking for a BMW, since he is the best salesman that I've dealt with. More
Chad was very knowledgable of the bmw productline as well as the financial end. All our questions were answered. Had a great experience and plan to see Chad when my current (Audi) lease expires. as the financial end. All our questions were answered. Had a great experience and plan to see Chad when my current (Audi) lease expires. More
The long saga of which car to buy started and February and finally wrapped up in August! Went from an X5 to a 5 series. Thankfully, Rob was great and worked with us through out the process without writing and finally wrapped up in August! Went from an X5 to a 5 series. Thankfully, Rob was great and worked with us through out the process without writing us off. Glad he stuck with us and glad we finally purchased from him. Hard to beat the price! More