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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.5
4,518 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,518 reviews

December 04, 2023

dealing with a horrible experience with a bmw x5m comp and with BMW CORP. Ramsey is the only one helping me out as much as possible and they are the only ones it seems that understand my frustration More

by sdesai1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that our team at BMW of Ramsey has been able to assist you during this challenging time. We understand your frustration and we'll continue doing everything we can to help. Thanks for sharing your experience and we hope to see you again soon for better and better experiences!

December 03, 2023

Know the place more than 30 years and still enjoy the place and my rep Ms Hanna. Prices become very expensive and sometimes give me no choice to do my services with another authorized shops. More

by CINAMONSLUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Gallagher, Marcelo Garcia
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Dec 05, 2023 -

BMW of Ramsey responded

Hello! We appreciate your loyalty to BMW of Ramsey over the years! We're glad you enjoy working with Ms. Hanna and we understand concerns about pricing - our team is always here to discuss options that work best for you!

December 03, 2023

The service dept. has become much better with timing. The communiction and transparency has changed for the better. More

by BIGCITYBIL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you've noticed improvements in our service department at BMW of Ramsey, especially with timing and communication. Thanks for the positive feedback! We will strive to keep improving and hope you're on the journey with us!

December 03, 2023

After we had a not so pleasant experience in another dealership we were pleasantly surprises by Dwaynes attitude even though we came in an hour before closing. More

by Crven53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that Dwayne was able to turn your experience around at BMW of Ramsey, especially after a long day. We appreciate you taking the time out of your schedule to share this with us! We hope to see you again soon!

December 03, 2023

Jason was very detail orientated. He kept me informed throughout the service. Two thumbs up More

by Sher749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for taking the time to let us know that Jason was very detail oriented and kept you informed throughout the process. We are so happy to have earned your two thumbs up! We hope to see you again at BMW of Ramsey!

December 02, 2023

Very professional. Diagnosed problem quickly and were able to get my car back to me in a reasonably short period of time which was appreciated. More

by nicholasjferreri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Candela, Kenny Casares
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Dec 04, 2023 -

BMW of Ramsey responded

Nicholas, we're glad to know our professional team at BMW of Ramsey was able to diagnose and fix your car's issue promptly. We appreciate the positive feedback and hope to see you again soon!

December 02, 2023

Only place I buy my Bmw my wife and daughter cars are from here waiting for the next Deal . More

by DADDYK1259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Redcross
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for taking the time to leave a review. We are so happy to be the place that you trust for your family's vehicles! Thank you so much for your loyalty and we hope to see you soon!

December 02, 2023

BMW of Ramsey service continues to deliver above expectations! Thank you so much for all you do! More

by HAPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
Report | Print
Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for letting us know that BMW of Ramsey has consistently delivered above expectations. It makes us so happy to hear this! We hope to see you again for more awesome experiences!

December 02, 2023

Professional customer and repair services from start to finish with amazing care from the whole BMW team! More

by krim_debbah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're so glad to know you had a positive experience with our team at BMW of Ramsey. We always aim for top-notch service from start to finish! Thanks for the review and we hope to see you again soon!

December 02, 2023

Jim is the best service advisor ever. He fixed every issue with my car perfectly! More

by jcy90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Candela, Jorge Pinero, Juan Ferreiras, Kenny Casares, Ben Abramov, Ted Contoleon
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for letting us know that Jim is the best service advisor! It's great to hear that he fixed every issue with your car perfectly! We hope to see you back at BMW of Ramsey for more awesome visits!

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